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Renting and Home Energy: What Tenants Can and Cannot Change

Can I change the heating in my rented flat? Who pays to fix a cold, draughty home? What does the energy certificate actually tell me before I sign?

Tenants can swap light bulbs, add draught excluders and ask for insulation or a new boiler, while the certificate, the law on heating and bills, and help with costs sit alongside.

Sources last checked 7 October 2026

On this page
  1. What to Check Before Viewing
  2. How the A to G Rating Works
  3. Rental Standards E to C
  4. Understanding Recommendations
  5. Changes Without Permission
  6. Your Right to Ask
  7. Landlord-Only Works
  8. Certificate Shortcomings
  9. Cost, Duration and Source
  10. Bill Help for Renters
  11. Cold Rentals Within the Law
  12. Future Changes for Rentals

Renting a home limits what you can do to it, but it does not leave you with no options and no protections. Every home advertised for rent must have an Energy Performance Certificate (EPC), a document that rates the property's energy efficiency on a scale from A, the most efficient, to G, the least efficient1. In England and Wales, a landlord may not lawfully grant a tenancy on a property rated F or G unless a valid exemption is registered, and may not continue letting one that is already let2. Proposals now on the table would push the minimum much higher, to the equivalent of EPC C, with a single compliance date of 1 October 2030 in England and Wales3.

For a tenant, the practical questions are three: what the certificate tells you before you commit, what you can change yourself without touching the fabric of the building, and what only the landlord can do. The answers differ between England, Wales, Scotland and Northern Ireland, and this page sets out where they differ. What does not change is the underlying position: a rented home's insulation, heating system and glazing are the landlord's to control, and a tenant's energy independence runs through the landlord's obligations, the right to request improvements, and the schemes that fund work at no cost to either party.

What to check on the certificate before a viewing

An EPC is a document recording the estimated energy performance of a building and its main heating system, and it is a legal requirement whenever a home is advertised for sale or let4. The obligation reaches back a long way: any property let, rented, sold or bought since Autumn 2008 will have come with one5. In Scotland, a certificate is required when a new building is constructed and when a building is sold or rented to a new tenant4.

The important point for a prospective tenant is timing. When you first ask about a property that is for sale or rent, the owner or estate agent must show you its Energy Performance Certificate6. You do not have to wait until signing, or even until a viewing: the certificate should be available at the point of first enquiry. EPCs must also be provided when a building is advertised for sale or for let to a new tenant7, so the rating should appear with the advert itself.

What the document gives you is an assessment of the home's energy efficiency1, produced to a standard method rather than the landlord's or agent's opinion. That makes it one of the few pieces of independent information available before you commit to a tenancy. It will not tell you what your bills will be, because it models the property to standardised assumptions rather than your household's behaviour, but it will tell you how the building compares with others, and whether the landlord is meeting the legal minimum.

A close-up of an Energy Performance Certificate chart showing the A-G energy efficiency rating scale with current rating 37 and potential 73
The scale runs A to G, with the current rating and the potential rating shown side by side. Image: Which?

How the A to G rating works and what scores well

A domestic energy certificate lying on a table, drawn as a physical document with a vertical A to G colour-banded rating scale and a numerical score shown only as a plain marker on the band, with no readable words or numbers.
An energy certificate showing the A to G rating bands

The certificate rates energy performance on a sliding scale from A, described as very efficient, to G, the least efficient1. Behind the letters sit numbers: both the energy efficiency and environmental impact ratings are scored on a scale of 1 to 100 and split into bands A to G8. The assessments are banded from A to G, where A is the most efficient in terms of lighting, heating and hot water9, and for dwellings the scale runs A to G, with A+ reserved for non-domestic buildings10.

In Scotland the bands are the same, A the most efficient and G the least, and energy efficiency is defined using the EPC Energy Efficiency Rating Band A to Band G based on the 2012 Standard Assessment Procedure methodology12. So a band means the same thing in principle wherever you rent in the UK, though the assessment conventions behind it have their own history.

What counts as good is partly a matter of law and partly of comparison:

BandWhat it means for a renter
A to CWhere policy is heading: the proposed minimum for privately rented homes is the equivalent of EPC C3
DLegal to let, but below the proposed future standard
EThe legal floor for letting in England and Wales2
F or GCannot lawfully be let in England and Wales without a registered exemption2

For a tenant comparing two adverts, the gap between a D and a B is not cosmetic; it reflects real differences in insulation and heating that show up in bills.

Rental energy standards: E today, C in the plans

The minimum standard of energy efficiency for certain domestic rented property in England and Wales is a rating of E or above2. If a property's rating is F or G, it must be improved to at least an E before it can be rented out13. The prohibition has two arms: landlords may not grant a tenancy to new or existing tenants if the property is rated F or G, and they must not continue letting a property already let on that rating, unless an exemption applies2. The restriction took effect from 1 April 2018, when privately rented property below the minimum standard based on the EPC rating could no longer be let14. In Wales, the same position is stated for landlords currently letting an F or G rated property: action must be taken15.

The standard is set to rise, and the timetable differs by nation:

NationCurrent minimumProposed future standard
England and WalesEPC band E2EPC C, single compliance date 1 October 20303
ScotlandNo equivalent minimum in force yetStandard equivalent to EPC C by 2028 where feasible and cost-effective18, with legislation proposed to require it before the end of 202819

For a tenant today in England and Wales, the operative figure is band E. A home at E is legal; a home at F or G is not, unless an exemption is registered. The C standard remains a proposal in both nations, and dates have shifted before, so a tenant should treat it as direction of travel rather than a right they can enforce yet.

Making sense of the recommendations report

A tenant seated at a kitchen table reading a printed recommendations report, shown as a physical document with plain colour bands and blank lines standing in for listed measures such as loft insulation, glazing and a hot water cylinder, with blank cost and savings columns.
A recommendations report listing possible improvement measures

Alongside the rating, a domestic EPC carries a recommendations report: information on measures that could improve the property's energy efficiency, with an indication of cost and typical savings for each improvement over three years20. This is the part of the certificate a tenant can act on most directly, because it converts the single letter grade into a list of specific works, each with an indication of what it would cost and save.

The report is worth reading before you sign, not after. It tells you what the assessor saw: whether the loft is insulated, whether the walls are solid or cavity, what the heating system is and what could replace it. If the list is long and the savings are large, the property is currently costing more to run than it needs to, and you can expect that to show in your bills. If the list is short, the home is probably already near the limit of what cheap measures can fix.

The report also gives you a common language with the landlord. A request for "energy efficiency improvements" is abstract; a request citing the specific measures on the certificate, with their modelled costs and savings, is concrete. The regulations behind the tenant's right to request improvements grew out of stakeholder work on the Energy Act 2011, intended to empower private domestic tenants to request consent for energy efficiency measures that may not unreasonably be refused by their landlord21. The recommendations report is the evidence base for that conversation.

Improvements a tenant may make without permission

The starting rule is a restrictive one: tenants should speak to their landlord first and should not make changes without the landlord's consent22. Improvements to a rented property, even ones that seem obviously beneficial, are changes to someone else's asset, and the tenancy agreement will almost always require consent for alterations. There is no category of energy work that the law carves out for tenants to do unilaterally.

What a tenant can do without consent is therefore the things that are not fixtures: how the home is used rather than what is built into it. Draught-proofing a removable letterbox flap, using heavy curtains, rearranging furniture away from radiators, and changing how the heating is timed are all matters of occupation rather than alteration. The line is consent for changes to the property, and anything fixed, screwed, glued or plumbed in crosses it.

The law does, however, push landlords to say yes to funded work. Landlords must not unreasonably refuse tenant requests for energy efficiency improvements where the improvements can be funded at no cost to the landlord, for example through grants or third-party funding2. That is the practical opening for a tenant: the request is strongest when it comes with a funding route attached. The tenant permission process is covered in detail elsewhere on this site.

Your right to ask, and its limits

A simplified isometric tenant in plain clothing stands at a doorway handing a folded written request sheet to a landlord figure, with an EPC-style certificate sheet lying on a table inside the home behind them.
A tenant asking the landlord for consent to improve

Since 1 April 2016, private domestic tenants have had a right to request consent for energy efficiency improvements, and that consent may not be unreasonably refused14. The right was designed to sit alongside the minimum standard: the regulations empower tenants to ask, and the standard obliges landlords to act on the worst-rated properties. The 2015 order also extended the benefit of the regulations to tenants living in the majority of domestic agricultural properties14.

The right has limits, and they matter. Landlords are not required by these regulations to carry out improvement works22; the duty to improve bites only where the property falls below band E and no exemption applies. A landlord's protection in the domestic sector is that they will not be required to reach an E rating by installing measures which are not cost effective, provided all improvements fundable through the Green Deal, the Energy Company Obligation and any available grant funding have been carried out14. In other words, the right to request is strongest where funding exists and weakest where the tenant expects the landlord to spend their own money.

Consent from others can also stop work. An exemption applies where consent for a relevant energy efficiency measure was required and sought, and was refused, or was granted subject to a condition the landlord was not reasonably able to comply with24. In flats and leasehold properties this is a live issue, and the freeholder consent route is dealt with separately.

A tenant's request is most likely to succeed when it follows a clear sequence:

  1. Read the EPC's recommendations report and note the specific measures listed, with their modelled costs and savings20.
  2. Identify a funding route that costs the landlord nothing, such as a grant or supplier obligation scheme2.
  3. Make the request in writing, citing the measures and the funding.
  4. Expect consent: a landlord must not unreasonably refuse a request for improvements funded at no cost to them2.

For a tenant, the practical reading is this: a request tied to grant funding, citing the certificate's recommendations, is hard for a landlord to refuse lawfully. A request for the landlord to self-fund major works rests on persuasion, not compulsion.

Landlord-only works: insulation, heating and major upgrades

The measures that move a home's rating most, such as wall and loft insulation, a new boiler or a heat pump, and window replacement, are fixtures, and only the landlord can authorise them. The regulations recognise this by defining what counts as a "relevant energy efficiency improvement" through funding: a recommended measure qualifies where third-party funding covers the full cost, or the cost is £3,500 or less inclusive of VAT, or a combination of landlord self-funding and third-party funding totals £3,500 or less inclusive of VAT2. Above that line, the landlord cannot be compelled to install it under the current standard.

In Scotland, the direction of policy links efficiency and heating directly. Under the proposals in the Heat in Buildings Bill consultation, private rented properties would still be required to meet the minimum energy efficiency standard even if a clean heating system had already been installed25, and landlords would be required to meet that standard by the end of 202825. Properties not meeting the standard by then would not be allowed to be leased to a new tenant25.

Funding does exist for landlords, and a tenant's request can point to it. Scotland's Private Rented Sector Landlord Loan Scheme provides private registered landlords with interest free and low interest loan funding to improve the energy efficiency of their properties and install clean heating systems, and by October 2025 it had supported landlords to install over 350 energy efficiency and clean heating and renewable measures26. For a tenant, the significance is that "the landlord cannot afford it" is not always the end of the conversation; loan and grant routes exist, and the landlord funding options are set out on their own page.

Shortcomings of the certificate as a tenant's guide

A simplified isometric assessor with a clipboard stands outside a terraced house, inspecting its visible features while a thought-style cutaway above the roof shows the unseen construction details being filled in as plain assumption blocks tied to the house's age band.
An assessor surveying a house for its rating

An EPC is a model of the property, not a measurement of your home as lived in. The Energy Efficiency Rating is the first rating to appear on the certificate and is the one required in adverts, showing the current and potential rating20, but it is calculated to standardised assumptions about occupancy and use. Two tenants in the same rated flat can have very different bills.

The certificate can also be old. A document up to ten years old1 reflects the property as it was assessed, and energy prices since then have moved dramatically. The delay in confirming new energy efficiency standards for the private rented sector was estimated in one study to cost private renters an additional £1bn in energy bills27, a figure that indicates how much money rides on standards being settled and enforced.

Reform is coming because the limitations are recognised. The Scottish Government has announced a new EPC rating system for domestic buildings, intended to give clearer information on the fabric energy efficiency of a property, the emissions, efficiency and running costs of its heating system, and the cost of energy to run the home to standardised conditions28. Until such reforms land, a tenant should read the certificate as a comparative tool, strong for comparing one property against another and weak for predicting actual bills. The gap between a rating and real performance is a known issue, and it is explored in our page on the new build performance gap.

How long it lasts, what it costs and where to get one

An EPC is valid for a maximum of ten years, or until another EPC is commissioned for the same building, whichever is sooner1. In Scotland, a new EPC does not need to be produced when the previous certificate's ten-year validity period expires, unless the property is being sold or let to a new tenant22. So a tenancy that continues past the certificate's tenth birthday does not make the property unlawful; the certificate simply cannot be relied on as current.

On cost and who pays, the rules are clear:

  • Who provides it: if a building is being rented, it is the responsibility of the landlord to provide the EPC to the potential tenant1.
  • Scotland: the EPC must be provided to a new tenant free of charge22, and the owner must make a valid certificate and the related property report available free of charge to prospective tenants, with copies provided free of charge on letting29.
  • Agencies: where a building is leased to an agency which then rents it on to its own tenants, responsibility for the EPC depends on the contract between the building owner and the agency22.
  • The assessment fee: not fixed in the material here, so treat it as assessor-quoted.

To find a certificate, ask at first enquiry: the owner or agent must show it then6. An EPC is required for every individual dwelling that is rented out in Scotland22, and the same principle applies across the UK, so a certificate should exist for any lawful let.

Bill help and support schemes for renters

A tenant's leverage is greatest when the money for improvements comes from somewhere other than the landlord's pocket. The Energy Company Obligation, operating as ECO4, is the main obligation scheme requiring energy suppliers to fund efficiency improvements, and local authority guidance directs households to it as the primary route for funded measures30. Supplier guidance on the scheme sets out how the obligations are administered10. Because landlords must not unreasonably refuse tenant requests for improvements funded at no cost to the landlord2, a scheme-funded proposal is the strongest request a tenant can make.

In Scotland, the Private Rented Sector Landlord Loan Scheme gives landlords interest free and low interest loans for efficiency and clean heating measures, with over 350 such measures supported by the scheme by October 202526. A tenant cannot apply on the landlord's behalf, but knowing the scheme exists turns a vague request into a specific one.

RouteWho it is forWhat it offers
ECO430Households, with supplier obligation fundingEnergy supplier-funded efficiency improvements
PRS Landlord Loan Scheme (Scotland)26Private registered landlordsInterest free and low interest loans for efficiency and clean heating measures
Bill support schemesHouseholds on low incomesHelp with bills, separate from property improvements

Two things limit what a renter can reach. Most grant schemes are aimed at the owner or registered landlord, so the tenant's role is to prompt and to consent, not to contract. And the household's own bill support, such as schemes for low income households in England, Warmer Homes Scotland, Nest in Wales and help in Northern Ireland, is separate from property improvements and depends on the household's circumstances rather than the landlord's cooperation.

During a property viewing, a simplified tenant figure and a letting agent figure stand together indoors holding and looking at an energy performance certificate sheet and its attached recommendations report, both shown with blank lines and plain colour bands instead of readable content.
The certificate and its recommendations report must be available when a property is advertised for let to a new tenant. Image: Illustration

Why some cold rentals remain within the law

A draughty rented living room where a tenant in a coat sits near a single plug-in heater under a cold window, while on the table lies a printed exemption registration sheet shown with blank lines only, indicating the property still lets legally despite poor energy performance.
A rented house that still lets legally

The minimum standard has teeth, but it also has a register of exemptions, and a property can sit at F or G lawfully if one is registered. The categories include2:

  • properties that are listed or officially protected where the requirements would unacceptably alter them
  • temporary buildings used two years or less
  • places of worship
  • buildings due for demolition with the relevant consents
  • certain HMOs not sold or let as a single rental in the past ten years

Exemptions also arise from the funding rules. Where a landlord cannot improve the property within the £3,500 funding limit, or third-party or tenant consent is refused, an exemption can be registered2. Exemptions expire: after six months, a landlord relying on the temporary exemption for recently becoming a landlord must either have improved the property to at least band E or registered another valid exemption if they intend to continue letting24. The high cost exemption likewise expires, after which the landlord must try again to improve the property's rating, and may register a further exemption if it still cannot be achieved24.

Under the proposed new standard, the framework would change: the cost cap would rise to £10,000, exemptions would carry a 10-year validity period, and the number of exemptions available would increase, with current exemptions amended3. For a tenant, the practical point is that a cold, poorly rated let is not automatically an unlawful one. Asking whether an exemption is registered, and on what ground, is a fair question, and the answer tells you whether the landlord is within the rules or outside them.

Future changes to rental properties and their certificates

The direction of travel is clear on both sides of the border. In England and Wales, the 2025 update to the consultation on privately rented homes proposes a dual-metric standard, with a fabric performance standard first, followed by landlord discretion to meet either a heating system standard or a smart readiness standard, and a single compliance date of 1 October 20303. Properties with a current EPC C would be recognised as compliant under the future standard until the EPC expires3. The impact assessment for the amending regulations has been rated fit for purpose31.

In Scotland, the reformed domestic EPC's new Heat Retention Rating would be used as a basis for setting the standard7, and the Heat in Buildings Bill consultation proposed that private rented properties not meeting the energy efficiency standard by the end of 2028 would not be allowed to be leased to a new tenant25. The new rating system announced for domestic buildings would give clearer information on fabric energy efficiency, heating system performance and the cost of energy to run the home28.

For tenants, two things follow. First, the certificates themselves will change, so a rating you understand today may be expressed differently in a few years. Second, the legal floor under rented homes is set to rise, which shifts the balance of power in the request-for-improvements conversation: what is today a proposal the landlord can decline becomes, on the proposed dates, a standard the landlord must meet to let the property at all. Neither change is certain until the legislation is final, and dates in consultations have moved before, so treat them as the direction of policy rather than settled law. The wider context, including the Renters' Rights Act and energy in England, is covered in its own page.

Sources31 sources
  1. Energy Performance Certificates: trading standards guidance, Isle of Anglesey County Council, 2025-09
  2. Minimum energy efficiency standards: private rented property guidance, Isle of Anglesey County Council, 2026-05
  3. Improving the energy performance of privately rented homes: 2025 update, Department for Energy Security and Net Zero, 2026-01-21
  4. Energy Performance Certificates: introduction, Scottish Government, 2015-12
  5. How energy efficiency data can help reduce our carbon footprint, Office for National Statistics blog, 2020-09-23
  6. EPC leaflet: what a buyer or renter must be shown, Building Control Northern Ireland, 2014
  7. Energy Performance of Buildings (Scotland) Regulations 2025 update: government response to EPC reform consultations, Scottish Government, 2025-10-10
  8. Energy Performance Certificates briefing, House of Commons Library, 2026-09-17
  9. Energy performance of buildings certificates statistical release, January to March 2023, Department for Levelling Up, Housing and Communities, 2023-04-27
  10. Guidance for suppliers on ECO, Ofgem, 2021-09
  11. The Energy Performance of Buildings (England and Wales) Regulations 2012, legislation.gov.uk, 2012-12-17
  12. Energy Efficiency (Private Rented Property) (Scotland) Regulations 2019: equalities impact assessment, Scottish Government, 2019-06-17
  13. Minimum Energy Efficiency Standards, Planning Portal, 2026
  14. Energy Efficiency (Domestic Private Rented Property) Order 2015: Lords debateOrder2015), Hansard, 2015-03-19
  15. Minimum energy efficiency standards: landlord guidance, Carmarthenshire County Council, 2026-09-20
  16. Energy efficiency and net zero advisory group: 2025 heat and buildings report, UK Government, 2025-06
  17. Energy and Net Zero Committee report on energy efficiency standards, UK Parliament, 2025-05-09
  18. Heat in Buildings Strategy summary, Scottish Government, 2021-10
  19. Energy efficiency in homes, Scottish Government, 2028
  20. Domestic EPC reform consultation, Scottish Government, 2021-07-23
  21. Domestic Private Rented Sector Regulations Working Group report to government, Department for Communities and Local Government, 2014-07-22
  22. Energy performance certificates: buildings for let in Scotland, Scottish Government, 2023-11-29
  23. The Energy Efficiency (Private Rented Property) (England and Wales) Regulations 2015, regulation 31, legislation.gov.uk, 2026-09-17
  24. Guidance on PRS exemptions and exemptions register evidence requirements, Department for Energy Security and Net Zero, 2026-05-05
  25. Delivering Net Zero: Heat in Buildings Bill consultation proposals, Scottish Government, 2023-11
  26. Heat in Buildings progress report 2025, Scottish Government, 2025-10-02
  27. Private Rented Sector energy efficiency standards: bill impact analysis, UK Parliament, 2023-05-24
  28. Reforming energy performance certificates, Scottish Government, 2025-01-21
  29. The Energy Performance of Buildings (Scotland) Amendment Regulations 2025, legislation.gov.uk, 2025
  30. Energy Company Obligation ECO4 scheme, Derbyshire County Council, 2026-09-17
  31. The Energy Efficiency (Private Rented Property) (England and Wales) (Amendment) Regulations 2022: RPC opinion, UK Government, 2024-04-22

Questions

Some answers here, the rest on their own pages.

How do I find the EPC for a property I'm renting or thinking of renting?

Ask the owner or letting agent to show you the certificate when you first enquire about the property; they are required to make it available. Every individual dwelling that is rented out must have one, and in Scotland the landlord must provide it to a new tenant free of charge. If the agent cannot produce it, that is worth questioning before you sign anything, because a property cannot lawfully be let below the minimum standard without a valid certificate or a registered exemption.

How long does an EPC last, and does it expire if I make changes?

A certificate is valid for a maximum of ten years, or until another EPC is commissioned for the same building, whichever comes first. Making changes to the property does not cancel it, but any improvement you or the landlord makes will not be reflected until a new assessment is done. In Scotland, a new EPC does not need to be produced when the ten-year period expires unless the property is being sold or let to a new tenant.

How much does an EPC cost, and who pays for it in a rental?

The cost of commissioning an assessment is not fixed by law and is set by the assessor, so prices vary. What the rules do settle is who pays: the landlord. If a building is being rented, it is the landlord's responsibility to provide the EPC to the potential tenant, and it must be given to a new tenant free of charge. A tenant is not expected to pay for the certificate at any point.

Can my landlord rent out a property with an F or G rating?

In England and Wales, no, not without a registered exemption. Landlords may not grant a tenancy on a property rated F or G, and they must not continue letting a property already let if it holds one of those ratings. The property must be improved to at least an E first. If you are renting a home rated F or G, the landlord is either breaking the rules or has registered an exemption, which you can ask about.

What can I do if the EPC for my home contains a mistake?

Energy assessors must carry out assessments with reasonable care and skill, and that duty is enforceable by prospective or actual buyers or tenants and by the occupier. If you believe the certificate is wrong, raise it with the assessor or the accreditation scheme first. A corrected certificate matters in a rental because the rating determines whether the property meets the minimum standard landlords must comply with.

Do EPC recommendations include switching to a heat pump?

The recommendations report lists measures that could improve the property's energy efficiency, with an indication of cost and typical savings over three years, and heating system changes can appear among them. Whether a heat pump is recommended depends on the property and the assessment method. Under proposals for a reformed certificate, the standard would be based on a new Heat Retention Rating, which changes how fabric and heating performance are judged.

Why does my EPC's estimated energy cost look out of date?

The cost figures on a certificate are modelled to standardised conditions using assumptions about the property, not your actual usage, and a certificate can be up to ten years old. Energy prices have moved sharply in recent years, so the figures on an older certificate can look far from what you actually pay. Reforms planned for the certificate aim to give clearer information on fabric efficiency, heating system performance and the cost of energy to run the home.

Who carries out the assessment, and what does it involve?

A qualified energy assessor carries it out. For existing homes, assessors generally use the reduced standard assessment procedure, a version of the full SAP method that works where detailed information about the building may not be available. The assessor must work with reasonable care and skill, a duty enforceable by tenants and occupiers as well as by the person who commissioned the assessment.

What energy improvements could improve my EPC in a flat?The Renters' Rights Act and Home Energy in EnglandWhat should tenants check for electrical safety?What are the new energy efficiency standards for privately rented homes in Scotland?Can installing a heat pump lower your EPC rating?What EPC rating must social housing in Wales reach by 2030?