In this guide
Almost every home in Britain buys its gas and electricity from a small number of large supply groups. Ofgem reports that six large companies hold 91% of the domestic market, and that Octopus is now the largest electricity supplier and second largest gas supplier in Great Britain1. Uswitch, citing Ofgem, counted 17 energy suppliers operating in the UK as of April 20262. Behind many of the names on a bill sits a parent group: British Gas, for example, has Centrica as its majority owner, and EDF, the UK's fifth-largest supplier, is French-owned.
The industry's trade association, Energy UK, speaks for most of these groups. As of January 2024 its members delivered over 95% of the energy supply for 28 million UK homes and nearly 80% of UK power generation3. It is not the regulator: supply licences, rules and enforcement in England, Scotland and Wales sit with Ofgem, and Northern Ireland has its own separate market.
Not every brand a household signs up with is a supplier in law. A "white label" sells tariffs under its own name without holding a supply licence, relying on a licensed partner. Knowing which licensed company stands behind a brand matters when a complaint escalates, when a supplier fails, and when judging how much of a household's energy security rests on one company's balance sheet.
Who supplies the UK's 28 million homes, and who they answer to
The UK has 28 million homes, and heating them accounted for 18% of all UK greenhouse gas emissions in 20214. Most of those homes buy both fuels from one company: in 2011 the Committee on Climate Change counted 84% of UK households (21 million) with dual-fuel energy bills. That concentration of custom is why ownership matters: a single group can hold millions of accounts.
Ofgem's retail market report describes the domestic market as dominated by six large companies with 91% market share, with Octopus now the largest electricity supplier and the second largest gas supplier in Great Britain1. Uswitch ranks the UK's largest suppliers as follows, each figure with its own date2:
| Supplier | Reported position | Ownership in the facts available | As of |
|---|---|---|---|
| Octopus Energy | UK's overall largest energy supplier | Described as British | March 2026 |
| E.ON Next | UK's third largest energy supplier | Not stated | March 2026 |
| OVO Energy | UK's fourth-largest energy supplier | Not stated | July 2026 |
| EDF | UK's fifth-largest energy supplier | French-owned | July 2026 |
| British Gas | Majority owner: Centrica (UK)7 | Centrica | June 2026 |
Uswitch describes Octopus as a British supplier that manages Co-op Energy's plans on its behalf7. For the supplier ranking and share figures in more detail, see energy supplier market share.
Every licensed supplier in England, Scotland and Wales answers to Ofgem, which describes itself as the independent energy regulator for Great Britain8. The UK Government holds responsibility for energy infrastructure and regulation, a point the Scottish Government makes when explaining what it can and cannot do9. The Energy Ombudsman handles disputes only with suppliers trading in Britain10. Northern Ireland runs a separate market with its own suppliers; see energy suppliers in Northern Ireland.
For household energy independence, the picture is one of dependence at two levels. A home relies on its supplier's company, and the country as a whole is, in the Treasury's words, "a net energy importer with a high dependence on gas and oil"11. Ownership by an overseas group does not change where the gas comes from, but it does mean decisions about a large customer book can be taken far from the UK.
Energy UK: the trade association behind the suppliers

Energy UK describes itself as the trade association for the energy industry with over 100 members3. Uswitch, explaining the Energy Switch Guarantee, calls it "the trade association for the UK energy industry"12. Its reach is wide: as of January 2024 its members delivered nearly 80% of the UK's power generation and over 95% of the energy supply for 28 million UK homes3. So Energy UK represents both generators and retail suppliers, which is why it often speaks for companies that own power stations as well as customer accounts.
End Fuel Poverty Coalition describes Energy UK as "the industry trade body which represents firms including British Gas, Scottish Power and EDF Energy"13. Those three names alone cover three distinct ownership structures: a UK-listed group (Centrica, for British Gas), and the retail arms of larger generating groups.
Energy UK runs several voluntary promises that its members sign:
- Energy Switch Guarantee: launched by Energy UK; all of the big six have signed up, along with several smaller suppliers12. See the Energy Switch Guarantee.
- Vulnerability Commitment: 13 energy suppliers representing more than 95% of UK homes are signed up14.
- Winter 2024 Commitment: 15 suppliers covering almost the entire market14.
On contested issues, the association sets out an industry line. On forced prepayment meter installation under warrant, for example, End Fuel Poverty Coalition reports Energy UK's position that the warrants are a last resort13:
"the warrants are a last resort after 'exhausting all other options' and after vulnerability checks are carried out"
What households can take from this is that a signed commitment is a promise to the trade body and the public, not a licence condition. The firm protections a household relies on come from Ofgem's rules, covered below.
The big names under one roof: British Gas, Scottish Power and EDF Energy
Ofgem's glossary lists the historic Big Six as "Centrica plc (parent company of British Gas), E.ON UK, Scottish and Southern Energy (SSE), RWE npower, EDF Energy and ScottishPower"15. The list shows how brand and parent differ: the name on the van and the bill is British Gas, but the company that owns it is Centrica. Uswitch gives British Gas's majority owner as Centrica (UK)7, and describes EDF as French-owned2.
Several of the names on that list no longer supply households in the same form. Customer books have moved between groups through takeovers and the supplier failures of 2021 and 2022, when 29 energy suppliers failed and nearly four million households were affected16. For the full history of each original name, see the Big Six energy suppliers; for SSE's household customers specifically, see SSE Energy Services.
Ofgem's own surveys show how the current groups compare in size of customer base. The July 2024 supplier-level findings interviewed these numbers of customers of each group17:
| Supply group | Respondents, July 2024 |
|---|---|
| British Gas | 1015 |
| Octopus Energy | 796 |
| E.ON / E.ON Next | 556 |
| OVO Energy | 373 |
| EDF Energy | 371 |
| Scottish Power | 257 |
| Utilita | 130 |
These are survey sample sizes, not customer numbers, but they are counted by group: Ofgem notes that E.ON / E.ON Next includes Sainsbury's Energy, and Octopus Energy includes brands managed within the group17.
When Ofgem reviewed how suppliers support customers in vulnerable situations in November 2022, it placed British Gas, Bulb, EDF, E.ON, Ovo, Scottish Power and Utility Warehouse in the first group, found to have minor weaknesses18. Profiles of individual groups are at British Gas, ScottishPower, EDF and E.ON Next.
For a household, a large parent brings scale but also concentration. If one group owns several brands, switching between those brands keeps the household with the same company behind the scenes.
White labels: how a brand can sell energy without a supply licence
Ofgem defined the model in its 2013 Retail Market Review: "A 'white label' is an organisation that does not have an energy supply licence, eg a supermarket, but works in partnership with an energy supplier to offer energy tariffs to consumers under a different brand"19. The brand handles marketing and often its own name on the customer journey, while the licensed partner supplies the gas and electricity.
In March 2016 Ofgem counted eight "white label" suppliers in Great Britain5. Citizens Advice, responding to Ofgem's 2015 proposals, describes white labels as organisations that do not hold a licence "but have a licensed energy supplier as a partner", with that partner "responsible for regulatory issues"20.
The licensing system allows this because it regulates the supplier, not the logo. Ofgem's fuel mix guidance, for example, states that the rules are "not intended to prevent suppliers from branding their bills or other material sent to customers" or from undertaking special initiatives to raise brand awareness21. A licensed company may therefore present itself under a partner's brand.
Obtaining a licence is a distinct, formal step. When Tesla Energy Ventures Limited was licensed in March 2026, Ofgem announced that it had been "granted a licence authorising it to supply electricity to domestic and non-domestic consumers in Great Britain"22. A white label takes no such step itself.
In summary, the arrangement works like this:
- The brand markets tariffs under its own name and may hold the customer relationship.
- A licensed supplier partners with the brand and supplies the energy.
- The licensed supplier carries responsibility for regulatory issues20.
- Ofgem's licence conditions bind the licensed supplier.
The page on white label energy brands covers the brands themselves.
White labels and their partner suppliers: why the licensed company matters
The licensed company is the one that answers for the account. Ofgem's customer satisfaction surveys put this into practice: "Subsidiary brands such as white label brands are included in the supply group that is responsible for their customer service operations"8. The same rule appears in the July 2024, January 2025 and January 2026 editions17, so a white label's customers are scored as customers of the partner group.
The practical consequences follow from the licence:
- Complaints and disputes: the Energy Ombudsman asks consumers to confirm that the supplier named in a dispute "matches the company name written on the account holder's bill"24. It also turns cases away where the consumer "has never been a consumer of the supplier"25.
- Supplier failure: when a licensed supplier fails, every brand it supplies is affected. The failures of 2021 and 2022 affected nearly four million households16; see what happens when a supplier goes bust.
- Obligations: schemes such as the Energy Company Obligation place legal obligations on larger energy suppliers26, so the partner's size, not the brand's, determines whether the obligation applies.
For independence, a white label adds a layer rather than removing one. The household depends on the brand for service and on the licensed partner for supply and regulatory protection.
Transparency about brand and partner relationships: what to look for

Citizens Advice argued in 2015 that "increased transparency about the relationship between white labels and their partner suppliers is also essential"20. The concern is simple: a customer who does not know the licensed company cannot easily complain, check a supplier's record, or understand what happens if it fails.
The most reliable single document is the bill. Several Energy Ombudsman pages require the complainant to confirm that the supplier's name "matches the company name written on the account holder's bill"24, and its dispute service starts with the instruction: "Search for the name of your energy supplier to get started."27
Points a household can find on its own paperwork:
- The legal company name on the bill, which may differ from the brand name.
- Whether a brand is described as managed by another supplier. Uswitch, for instance, describes Co-op Energy's plans as "managed by fellow British supplier Octopus on its behalf"7.
- Which group the brand is counted under in Ofgem's satisfaction findings, since white labels are grouped with the supplier running their customer service23.
The electricity network is a separate company again. The Energy Ombudsman notes that a household can find its network provider through the Energy Networks Association website; network operators are not suppliers and do not change when a household switches.
For the practical steps, see how to find out who supplies your energy and who is my electricity supplier. Service scores by group are covered in energy supplier customer service ratings.
Supplier profit: about 5% after interest and tax, by Energy UK's reckoning
How much a supplier group makes is disputed, and the answer depends on which profit, which year and whose method. Carbon Brief reported in 2013 that Energy UK put energy company profits at "about five percent" on average, after interest and tax6. The same analysis found that the big six made just over three per cent profit on supplying energy to consumers in 2011, and 7.6 percent overall in 2011 before interest and tax were deducted6. The gap between those figures is largely the difference between the retail supply arm and the whole group, including generation.
More recent estimates come from campaigners. End Fuel Poverty Coalition analysis, dated September 2026, reports28:
| Measure | Figure |
|---|---|
| Projected 12 month profits, all suppliers | £1.88bn, an increase of £140m (an 8% increase) |
| Average profit per customer per year | £64.70, up by £4.70 per customer |
| Operating costs within bills | £242 (an average of 13%) of customers' bills |
The same source gave an earlier projection of £1.74bn over 12 months; £1.74bn plus the £140m increase gives the £1.88bn figure28.
In 2023 the coalition estimated that suppliers were "likely to earn 2.4% profit on every average customer's bill from 1 October", up from 1.9%29. It also argued that customers would only pay less profit than before if their bill was above £4,000 a year29.
Ofgem's own review of wholesale costs in the price cap found that six suppliers with 65% market share experienced an over-recovery of +£10 to +£77 per standard variable tariff electricity customer over the cap periods examined30. These figures are estimates and modelled projections from different bodies, and they measure different things; they should not be read as one series. See energy supplier profits and margins.
Where the trade association fits: what Energy UK does and does not decide
Energy UK speaks for its members and organises voluntary commitments, but it holds no regulatory power. Ofgem states plainly: "Ofgem is Great Britain's independent energy regulator."31 Ofgem grants supply licences22, writes licence conditions, and was named by the Energy Act 2023 as the future heat network regulator for Great Britain.
The division of roles looks like this:
| Body | Role | Binding on suppliers? |
|---|---|---|
| Ofgem | Independent energy regulator for Great Britain31 | Yes, through the licence |
| Energy Ombudsman | Approved by Ofgem to handle service disputes; Britain only10 | Decisions bind the company, not the consumer32 |
| Energy UK | Trade association with over 100 members3 | Only through voluntary commitments members sign |
| Smart Energy GB | Not-for-profit funded by suppliers, responsible for consumer engagement on smart meters33 | No |
Some decisions that shape what a household receives come from government schemes, not the trade body. The Energy Company Obligation places legal obligations on larger energy suppliers to deliver energy efficiency measures to domestic premises26, and Ofgem notes that a household can contact any obligated supplier about ECO, even if it is not their provider34.
Energy UK does not decide who may supply energy, does not rule on individual complaints, and cannot fine a member. For protections that are binding, see what suppliers must do for vulnerable customers, complaining about an energy supplier and the Energy Ombudsman.
What ownership means for a household's independence
Knowing the parent company does not reduce a home's reliance on it, but it makes that reliance visible. A household on any tariff depends on its licensed supplier's solvency, on the national grid and gas network, and on a country that imports much of its gas and oil11. A white label adds the brand as a further dependency. The failures of 2021 and 2022, affecting nearly four million households16, showed how quickly a customer book can move to a new company that the household did not choose. The wider question of how far a home can reduce these dependencies is covered in energy suppliers and energy independence, and the full supplier landscape in UK energy suppliers.
Sources34 cited
- State of the energy market: retail, Ofgem, 2025-04-15
- Big six energy suppliers guide, Uswitch, 2026
- Energy UK explains the Clean Heat Market Mechanism, Energy UK, 2024-01-23
- Public Accounts Committee report on home heating, UK Parliament
- Retail energy markets in 2016, Ofgem, 2016
- Are energy companies making excess profits?, Carbon Brief, 2013-10-04
- Which energy suppliers are British, Uswitch, 2026-06-26
- Customers' satisfaction with their supplier, July to August 2025, Ofgem, 2025-12-02
- Protection for energy customers ahead of RTS switch-off, Scottish Government, 2025-03-15
- FAQs, Energy Ombudsman
- Spring Statement 2022, HM Treasury, 2022-03
- Energy Switch Guarantee, Uswitch, 2026-07-20
- Forced prepayment meter transfer, End Fuel Poverty Coalition, 2026-01-08
- Energy UK's Winter 2024 Commitment, Energy UK, 2024-11-20
- Energy terms explained, Ofgem, 2026
- Public Accounts Committee report on the energy market, UK Parliament, 2022-11-13
- Customers' satisfaction with their supplier, July 2024, Ofgem, 2024-11-25
- Ofgem completes review of how suppliers support customers in vulnerable situations, Ofgem, 2022-11-22
- Retail Market Review: statutory consultation on domestic proposals, Ofgem, 2013-06-20
- Statutory consultation on white labels: final proposals, Citizens Advice, 2015-04-23
- Fuel mix disclosure guidelines, Ofgem, 2005-12-16
- Tesla Energy Ventures Limited granted electricity supply licence, Ofgem, 2026-03-12
- Customers' satisfaction with their supplier, January 2026, Ofgem, 2026-01
- Raise a dispute: British Gas New Heating, Energy Ombudsman
- What to expect, Energy Ombudsman
- ECO4 guidance: interim delivery, Ofgem, 2023-02-14
- Raise a dispute, Energy Ombudsman
- Tariff watch, End Fuel Poverty Coalition, 2026-09-20
- Ofgem price cap change sets sky high energy bills for winter, End Fuel Poverty Coalition, 2023-09-26
- Energy price cap wholesale costs review, Ofgem, 2023-12-15
- Electricity distribution networks study: government response, GOV.UK, 2025-07-07
- How to complain leaflet, Ofgem, 2014-08
- Delayed smart meter programme fails to hit targets, UK Parliament, 2023-10-20
- ECO: homeowners and tenants, Ofgem

The Full Energy Suppliers GuideWho the UK's domestic gas and electricity suppliers are, how the market is structured across Great Britain and Northern Ireland, what a supplier is licensed and obliged to do, how the price cap limits bills, what happens when a supplier fails, and who regulates it all.
Who Owns Which Energy BrandMaps the corporate groups that sit behind familiar UK boiler, cylinder, heating and renewables brands, and which names are badges rather than separate factories.
Supplier Market ShareWho supplies most homes in Britain, and does the answer change for gas and electricity?
The Full Where Our Energy Comes From GuideWhere does the gas in your boiler and the electricity in your sockets actually come from?
Gas Distribution NetworksWho actually owns the pipes under your street, and who do you call when gas smells or the supply fails?
Who Publishes Home Energy DataA directory of the organisations producing household energy numbers, from government departments and regulators to certification bodies, trade associations and charities.




