Energy Suppliers news
Are energy prices going up again, and what does Ofgem's price cap mean for my bill? Which suppliers have gone bust, been fined or changed their standing charges? Are fixed deals worth it now, and who is cheapest where I live?
Every energy supplier story we have reported, newest first: prices, the price cap, standing charges, customer service and the companies themselves. Each one links to our guides on switching and bills.
- November 2026
Ofgem opens investigation into ScottishPower backbilling and debt recovery practices
Ofgem has opened an investigation into whether ScottishPower met licence conditions on backbilling, support for vulnerable customers, ability to pay and fair treatment of domestic customers.
- October 2026
Ofgem opens call for input on prepayment meter protections
Ofgem has opened a call for input on the rules suppliers must follow when installing prepayment meters to recover debt without a customer's agreement, with responses due by 23 December 2026.
Ofgem opens consultation on moving home process guidance
Ofgem has opened a consultation on proposed guidance for domestic energy suppliers on supporting customers through home moves, including when a smart meter can be switched remotely to smart pay as you go mode.
Ofgem publishes phase 1 process evaluation of involuntary PPM rules
Ofgem's phase 1 process evaluation of the involuntary prepayment meter rules finds a 36% fall in severe self-disconnection and stronger protections, alongside supplier implementation problems and elevated household debt.
E.ON Next begins issuing £150 Warm Home Discount to 565,000 customers for 2026/27
E.ON Next has credited the £150 Warm Home Discount to 565,000 eligible customers for 2026/27, with payments continuing until the end of March 2027 as more eligible households are identified.
Ofgem figures show £172 million in backbilling charges written off in 2024
Ofgem figures for 2024 show suppliers wrote off more than £172 million in charges for almost one million customers under backbilling protections, with around 11 million bills issued at least a month late.
Share Energy raises electricity prices by 12.6%
Share Energy has raised its standard 24 hour electricity tariff by 12.6% from 1 October 2026, adding £129 a year to the typical bill of its 41,000 customers in Northern Ireland.
Competition watchdog approves E.on takeover of Ovo Energy
The competition watchdog has cleared E.on's takeover of Ovo Energy, a deal first mooted in May 2026 that will create Britain's largest energy supplier with about 9.6 million customers.
Firmus energy raises Ten Towns gas prices by 8.98%
Firmus energy has raised regulated gas tariffs by 8.98% for 77,000 domestic and small business customers in the Ten Towns network area from 1 October 2026, its second increase this year.
Octopus Energy published boiler flow temperature guidance
Octopus Energy has published guidance suggesting combi boiler flow temperatures of 55 to 60 degrees, with a saving of up to £65 cited, as Nesta puts the average saving at £57.
SSE Airtricity raises gas prices by almost 19%
SSE Airtricity has raised gas prices by 19.2% for about 200,000 domestic and small business customers in the greater Belfast and west network areas, adding almost £172 to a typical annual bill.
- September 2026
Uswitch identifies cheapest fixed deal undercutting October cap
Uswitch data collected on 24 September identifies an 18-month Fuse Energy deal at £1,688 a year for a typical home, £35 below the October price cap.
Consumer Scotland publishes response to UK Government consultation on consumer protection for home upgrade schemes
Consumer Scotland has told a UK Government consultation it supports plans to reform consumer protection for home upgrade schemes, while seeking clarity on how a new service would work alongside Scottish programmes.
Firmus Energy Ten Towns tariff to increase by 9%
The Utility Regulator has confirmed a 9% rise in firmus energy's regulated gas tariff in the Ten Towns network, announced on 4 September 2026 after a review of the supplier's costs.
Uswitch updated its green energy guide
Uswitch updated its green energy guide on 4 September 2026, publishing current supplier fuel mix figures and the standards a tariff must meet to carry its Green Accreditation badge.
EDF updates tariff terms and conditions
EDF published its latest update to its residential tariff terms and conditions on 1 September 2026, covering cancellation rights, payment rules, smart meter data and the circumstances in which supply can be transferred to another supplier.
Uswitch solar comparison tool launched
Uswitch has launched a solar panel comparison tool that shows personalised quotes from MCS-certified installers, alongside published cost ranges of about £4,600 to £8,000 for systems without batteries.
- August 2026
SSE Airtricity gas tariffs to rise 19.2% from 1 October 2026
SSE Airtricity will raise its regulated gas tariff by 19.2% from 1 October 2026, affecting around 204,000 domestic gas customers across the Greater Belfast and West network areas.
Citizens Advice publishes smart metering consumer protection paper
Citizens Advice has published a paper recommending new Guaranteed Standards for smart meters and a tighter government definition of an "operating" meter in public reporting.
Citizens Advice publishes Hitting the Rationing Wall on energy affordability
Citizens Advice has published research showing households ration food and heating to absorb high energy bills, and called for policy costs to be removed, a tiered Warm Home Discount and delivery of the Debt Relief Scheme.
Deadline for eligible households to be named on energy bill for automatic Warm Home Discount
Households on means-tested benefits must be named on their electricity bill by 23 August 2026, the date suppliers will use to award the £150 Warm Home Discount automatically this winter.
Citizens Advice publishes overheating research and calls for Warm Homes Plan to cover cooling
Citizens Advice research finds 44% of UK adults feel they lack control over home overheating, and the charity wants the Warm Homes Plan to fund summer cooling as well as winter heating.
- July 2026
SSEN publishes Annual Vulnerability Report dated 31 July 2026
Scottish and Southern Electricity Networks has published its Annual Vulnerability Report for 2025-26, covering Priority Service Register growth, fuel poverty support and winter preparedness.
Citizens Advice publishes report recommending a national advice strategy for energy home upgrades
Citizens Advice has called for a national advice strategy covering information, advice and in-home assessments, with a gov.uk hub run by the Warm Homes Agency, to help households navigate energy home upgrades.
Ofgem publishes first Consumer Vulnerability Strategy Progress Report
Ofgem's first Consumer Vulnerability Strategy progress report finds supplier support for vulnerable households improving but uneven, with 58% of customers behind on bills lacking a repayment plan at the end of 2025.
Citizens Advice responds to consultation on Electricity Bill Discount Scheme cost allowance methodology
Citizens Advice has told a consultation on the Electricity Bill Discount Scheme cost allowance that extra levies should not be added to electricity unit rates and that schemes should be funded from general taxation.
Citizens Advice responds to Ofgem consultation on price cap debt-related costs
Citizens Advice has told Ofgem that the debt-related cost allowance in the energy price cap was set too high, led to material over-recovery and needs a further downward adjustment.
SSE Airtricity electricity tariffs to rise 6.2% from 1 August 2026
SSE Airtricity, Northern Ireland's second largest electricity supplier, will raise its electricity tariffs by 6.2% from 1 August 2026, adding around £76 a year to a typical bill.
Citizens Advice publishes report on unlocking innovation in the energy retail market
Citizens Advice has published research setting out six policy options for reforming the Universal Service Obligation and the price cap, saying retail market reform has stalled and innovation is progressing slowly.
100Green to offer choice of green gas levels
From July 2026, 100Green customers will be able to choose between a gas supply containing at least 10% green gas and one that is 100% green gas.