News from 2024
668 stories, newest first
- December 2024
Renewables generated over half of UK electricity for the first time in 2024
Official statistics show renewable technologies supplied more than half of the UK's electricity generation in 2024, the first time this share has been passed, up from around 46.5% in 2023.
SSEN moves to Weather Warning status in central southern England ahead of New Year's Day
SSEN raised its preparedness to Weather Warning status in central southern England on 30 December 2024, with gusts of over 50mph inland forecast for New Year's Day and potential damage to the electricity network.
SSEN moves to Weather Warning status in the north of Scotland
SSEN moved to Weather Warning status in the north of Scotland on 30 December 2024, activating contingency plans and extra teams ahead of wind, rain and snow forecast over Hogmanay.
Fox ESS issues version 4.2 of its UK and Ireland battery warranty policy
Fox ESS has published version 4.2 of its UK and Ireland battery warranty policy, dated 23 December 2024, covering its battery module range and setting out standard cover, free extensions and performance terms.
Deadline for pension credit applications to be backdated for this year's Winter Fuel Payment
Pension credit claims must be submitted by 21 December 2024 to be backdated, the route by which households not already on means-tested benefits can still qualify for this winter's Winter Fuel Payment.
SSEN moves to Yellow Alert status in the north of Scotland
SSEN moved to Yellow Alert in the north of Scotland on 20 December 2024, ahead of weekend gusts forecast to reach 85mph, and has contacted nearly 60,000 Priority Services Register customers.
MCS publishes updated MCS 031 heat pump standard and Excel tool
MCS has published Issue 4.0 of its heat pump pre-sale performance standard, replacing the SCoP-based estimate with a method using system type, specific heat loss and a Heat Emitter Guide lookup table.
Consultation on raising product standards for space heating opens
DESNZ opened a consultation on 17 December 2024 on updating ecodesign and energy labelling rules for space and combination heaters, including higher minimum standards for heat pumps.
Government published its response to the CCC 2024 Progress Report
The government has published its formal response to the Climate Change Committee's 2024 progress report, saying it is acting on all 35 recommendations but that only a third of the emissions cuts needed for 2030 are covered by credible plans.
Consumer Scotland publishes response to Ofgem 24-7 metering support consultation
Consumer Scotland has published its response to Ofgem's statutory consultation on Supplier 24-7 Metering Support, backing the proposal while raising concerns about online-only contact routes and rural connectivity.
MCS ended its Appointed Representative relationship with Independent Warranty
MCS has ended its Appointed Representative relationship with Independent Warranty, so IWA Insurance Backed Guarantees can no longer be bought through the MCS Installation Database.
Consultation on ECO4 and GBIS mid-scheme changes closes
The National Insulation Association has answered a government consultation on mid-scheme changes to ECO4 and the Great British Insulation Scheme, which closed on 12 December 2024.
Draft Fuel Poverty Strategy consultation opens in Northern Ireland
The Department for Communities has opened a public consultation on a draft Fuel Poverty Strategy for Northern Ireland, alongside proposals for a new fuel poverty energy efficiency scheme.
Rules and RegulationScotland, Wales and Northern IrelandYour Type of Home
equiwatt launches PowerSmart events for NESO's Demand Flexibility Service
equiwatt has launched PowerSmart events for NESO's Demand Flexibility Service, adding multi-event notifications, more eGift rewards, a spot prize draw and smart device automations for all app users.
Ofgem confirms standing charge will not be lowered
Ofgem has confirmed, after a year of consultation, that it will not lower the standing charge paid by energy customers regardless of how much energy they use.
Ofgem opens consultation on energy price cap operating cost and debt allowances
Ofgem has opened a consultation on updating the operating cost and debt allowances inside the energy price cap, the first such review since the cap began in 2019.
Ofgem publishes consultation on a debt relief scheme for energy debt accrued during the energy crisis
Ofgem has opened a consultation on a one-off, time limited debt relief scheme for energy debt built up during the energy crisis, with responses due by 6 February 2025.
Rules and RegulationEnergy Bills and the Price CapGrants and Schemes
Dimplex launches EDL200 and EDL270 hot water heat pumps
Dimplex has launched the EDL200 and EDL270 hot water heat pumps, aimed at smaller electrically heated homes and offered as a lower carbon alternative to electric immersion heaters.
SSEN restores 82,151 customers following Storm Darragh
SSEN restored supplies to 82,151 customers in central southern England by 7pm on Sunday 8 December after Storm Darragh, with 4,140 properties still off supply and about 900 expected to run into Monday.
British Gas Energy Trust publishes 2024 Impact Report marking 20 years
The British Gas Energy Trust has published its 2024 Impact Report, covering 2023/24 and 20 years of work on fuel poverty, with £16.3 million in support for more than 64,000 clients.
Zapmap EV buying guide updated for 2024
Zapmap has updated its electric vehicle buying guide for 2024, covering purchase costs, charging access and running costs as battery production costs fall and EV prices come down.
SSEN moves to Yellow Alert in central southern England ahead of Storm Darragh
SSEN moved to Yellow Alert across central southern England on 5 December 2024, forecasting 60mph gusts from Storm Darragh and postponing weekend works to free up response teams.
Consultation on reforms to the Energy Performance of Buildings regime launched
The government opened a consultation on 4 December 2024 on reforming Energy Performance Certificates, Display Energy Certificates and air conditioning inspection reports in England and Wales.
MCS publishes updated MIS 3005-D heat pump design standard
MCS has published an updated MIS 3005-D heat pump design standard, clarifying hybrid system compliance, defining hybrid and supplementary heat sources, and replacing the 100% heat load rule with a 55% minimum.
New 4G Communication Hubs begin installation
Smart DCC has begun installing 4G Communication Hubs in homes from December 2024, with a full roll-out scheduled for summer 2025 ahead of the 2G and 3G network switch-offs.
BEV market share reaches 31.0% in December 2024
Battery electric vehicles took 31.0% of UK new car registrations in December 2024, the highest monthly share since December 2022, but full year uptake fell short of the mandated target.
Clean Power 2030 Action Plan published with 45-47 GW solar target
The government's Clean Power 2030 Action Plan sets a solar target of 45 to 47 GW by 2030, up from 16.6 GW, as a private member's bill on solar for new homes awaits its second reading.
DESNZ announces Review of Ofgem
The government announced in December 2024 a review of Ofgem's duties, mandate, powers and approach to enforcement, a move the regulator has said could reshape how households in vulnerable situations are protected.
DESNZ publishes call for evidence on review of Ofgem
The government published a call for evidence in December 2024 reviewing Ofgem's role, including a proposal to extend the regulator's remit to enforce consumer law for low-carbon technologies.
Energy UK joins Electrifying our Future as strategic partner
Energy UK has joined the Electrical Contractors' Association's Electrifying our Future campaign as a strategic partner, the trade body announced on 1 December 2024.
Extreme fuel poverty falls to 14.0% in 2024
The Scottish House Condition Survey 2024 reports that 357,000 households, 14.0 per cent of all households in Scotland, were in extreme fuel poverty, a fall of 134,000 from 2023.
StatisticsScotland, Wales and Northern IrelandYour Type of Home
Full year 2024 BEV market share falls short of mandate
Battery electric cars took 19.6% of the UK new car market in 2024, a record share but below the 22% required by the zero emission vehicle mandate, with private demand falling.
Fuller TrustMark audit concludes on solid wall insulation quality
A fuller TrustMark audit into solid wall insulation installed under two government schemes concluded in mid-December 2024, after routine checks found significant work that did not meet the required standard.
UK government launched consultation on the ZEV transition
The government has opened an eight-week consultation on proposals to support the shift to zero emission vehicles, alongside confirming the 2030 end of sales of new purely petrol and diesel cars.
Government proposes minimum EPC C for rental properties by 2030
The UK government has proposed raising the minimum energy efficiency standard for privately rented homes in England and Wales to EPC band C by 2030, with new tenancies required to comply by 2028.
Government published the Clean Power 2030 Action Plan
The government published the Clean Power 2030 Action Plan in December 2024, setting an accelerated timeframe for decarbonising the UK's energy and power sectors.
Government published an updated National Planning Policy Framework
The Government published an updated, growth-focused National Planning Policy Framework in December 2024, part of a wider push to speed up clean power projects and reach net zero.
Government sets out plan for a new era of clean electricity
The government set out plans in December 2024 for a "new era of clean electricity", as official figures show gas demand at its lowest level since the early 1990s.
Heat pump installations hit record 60,000 in 2024
MCS certified contractors passed 5,250 in early 2025, the highest since the scheme began in 2008, after heat pump installations reached a record 60,000 in 2024.
Mean modelled annual running costs fall to £2,640 in 2024
Mean modelled annual running costs for Scottish households fell to £2,640 in 2024, down around 16.3% from £3,150 in 2023, as domestic fuel prices declined.
National Planning Policy Framework reformed
England's National Planning Policy Framework was reformed in December 2024 after a consultation, with the government stating that delivery of net zero infrastructure at the required pace depends on addressing planning system delays.
Net Zero Carbon Buildings Standard launched
The Net Zero Carbon Buildings Standard, launched in late 2024, sets operational energy limits and on-site renewable generation targets for all building types, according to the UK Green Building Council.
Ofgem consults on delivery, funding and eligibility options for an energy debt relief scheme
Ofgem has opened a consultation on whether to create an energy debt relief scheme, setting out delivery, audit, funding and eligibility options for support aimed at crisis-era arrears.
Rules and RegulationEnergy Bills and the Price CapGrants and Schemes
Ofgem consults on a one-off Energy Debt Relief Scheme
Ofgem consulted in December 2024 on a one-off Energy Debt Relief Scheme that could support up to 2.3 million customers and write off between £0.5bn and £1bn of crisis-era energy debt.
Rules and RegulationEnergy Bills and the Price CapGrants and Schemes
Ofgem launches energy price cap consultations
Ofgem opened consultations in December 2024 on the energy price cap, including one on supplier operating costs and debt allowances, drawing a response from the British Gas Energy Trust.
Ofgem published its Debt Strategy
Ofgem has set out how it will reset historic crisis debt, raise debt standards and reform debt management, with a Debt Relief Scheme expected to help up to 200,000 households.
Ofgem Review launched with call for evidence
The government has opened the first comprehensive review of Ofgem in its 25-year history, calling for evidence on the regulator's powers, duties and consumer protection role.
Oxford smoke control area expands to cover the entire city
Oxford's smoke control area replaced its existing zones and expanded to cover the whole city from 1 December 2024, following a consultation in which 51.92% of respondents backed the change.
New phase of Warm Home Prescription launched with SGN and Fuel Bank Foundation
Energy Systems Catapult has launched a new phase of its Warm Home Prescription service with SGN and the Fuel Bank Foundation, offering energy credits of up to £245 to eligible households in Scotland and southern England.
REMA autumn update rules out separate renewables market options
The government's December 2024 REMA autumn update ruled out the green power pool and split market options, ending proposals for a separate market for renewables in Great Britain.
Requirements commence for other private tenancies
Alarm requirements under the Smoke, Heat and Carbon Monoxide Alarms for Private Tenancies Regulations (Northern Ireland) 2024 now apply to all private tenancies in Northern Ireland, having commenced for new tenancies on 1 September 2024.
Scottish fuel poverty rate falls to 28.7% in 2024
The Scottish House Condition Survey 2024 estimates 732,000 households, 28.7 per cent of Scotland's total, were in fuel poverty, down from 859,000 and 33.9 per cent in 2023 as heating fuel prices fell.
StatisticsScotland, Wales and Northern IrelandYour Type of Home
So Energy introduces 0% finance option for solar installations
So Energy has introduced a 0% finance option that lets customers spread the cost of a solar installation, the supplier said in a December 2024 article on solar panel costs.
Statutory consultation on operating cost and debt allowances published
Ofgem has published its December 2024 statutory consultation on four new operating cost and debt allowances for the energy price cap, setting out its minded-to positions.
Storm Darragh causes widespread power cuts in NGED areas
National Grid Electricity Distribution has confirmed storm payment thresholds were exceeded across its licence areas after Storm Darragh, and has offered some affected customers a one-off goodwill payment on top of guaranteed standards payments.
Suppliers completed contacting RTS customers
All electricity customers with Radio Teleswitch meters should have been contacted by their supplier about a free smart meter upgrade by the end of 2024, ahead of the service ending on 30 June 2025.
Weighted fuel price index for Scotland falls 23.3% in 2024
The weighted average index price of heating fuels in Scotland fell by about 23.3% in 2024 against 2023, with gas down 25.0% and electricity down 15.2%, as fuel poverty fell to 28.7% of households.
StatisticsBoilers and HeatingScotland, Wales and Northern Ireland
Winter Heating Payments to be paid from December 2024
Winter Heating Payments of £58.75 will be paid automatically from December 2024 to people in Scotland receiving certain benefits, alongside Child Winter Heating Payments and the Warm Home Discount.
- November 2024
Citizens Advice urges Ofgem to limit back-billing to six months for smart meter customers
Citizens Advice has called on Ofgem to cut the back-billing window to six months for smart meter customers, after helping with more than 52,000 energy billing problems in 2024.
Rules and RegulationEnergy Bills and the Price CapEnergy Suppliers
DESNZ publishes options assessment on raising heat pump minimum energy performance standards
DESNZ has set out proposed minimum energy performance standards for heat pumps in Great Britain, with higher seasonal space heating efficiency thresholds from 2027 and again from 2029.
DFS became a year-round in-merit service
The Demand Flexibility Service moved from a winter-only scheme to a year-round, in-merit margin tool on 27 November 2024, giving the system operator a standing option to pay households and businesses for shifting electricity use.
MCS published an update on scheme redevelopment
MCS has set out what its redeveloped certification scheme will contain when documents are published in January 2025, with a transition period expected to run for 12 to 18 months.
SMMT calls for urgent government intervention due to weak EV demand and ZEV Mandate costs
The UK automotive trade body has called for urgent government intervention on the Zero Emission Vehicle Mandate, saying weak electric vehicle demand will cost the industry almost £6 billion in 2024.
Clean Heat Market Mechanism implementation confirmed from 1 April 2025
The Government has confirmed the Clean Heat Market Mechanism will be implemented from 1 April 2025, alongside Warm Homes Plan funding of about £1bn for retrofit in 2025/26.
Ofgem approved REC Change Proposal R0209
Ofgem has approved a Retail Energy Code change proposal setting out how Market-wide Half-Hourly Settlement arrangements will be implemented across the electricity retail market.
Uswitch updates EV charging cost guide
Uswitch updated its electric car charging cost and charging time guides on 26 November 2024, setting out current average unit rates, example charging costs and home charging times.
Which? reports heat pumps can be cheapest way to heat a home with grants and specialist tariffs
Which? has reported that combining the Boiler Upgrade Scheme grant with specialist heat pump tariffs can make heat pumps the cheapest way to heat a home, with savings of up to £560 a year.
SSEN restores power to all customers affected by Storm Bert
Scottish and Southern Electricity Networks has reconnected every home and business left without power by Storm Bert, after high winds and flooding damaged overhead lines across its north and south distribution areas.
WH:SHF Wave 3 application window closes
The application window for Wave 3 of the Warm Homes: Social Housing Fund closed at midday on 25 November 2024, ending bidding for a scheme originally allocated £1.29bn for social housing retrofit in England.
Ember reports rising gas costs driving up GB electricity prices
Ember reports that gas prices rising through 2024 have pushed up the cost of gas-fired electricity in Great Britain and fed into the 1.2% increase in the energy price cap.
MCS publishes response to MCS 020 consultation and sets out key changes to the standard
MCS has published its response to the MCS 020 consultation, confirming a split into two standards, a 37 dB(A) overall sound limit and publication of sound power levels on its Product Directory.
Ofgem sets price cap for 1 January to 31 March 2025
Ofgem has set the energy price cap for 1 January to 31 March 2025 at £1,738 a year for a typical Direct Debit dual fuel household, a rise of £21 or 1.2% on the current level.
£500 million allocated to Warm Homes: Local Grant in Autumn Budget
The Department for Energy Security and Net Zero has allocated £500 million from the Autumn Budget to the Warm Homes: Local Grant, for delivery in England from 2025 to 2028.
DESNZ announces further £30 million for BUS in 2024/25, raising Year 3 budget to £180 million
The Department for Energy Security and Net Zero has added £30 million to the Boiler Upgrade Scheme for 2024/25, taking the Year 3 budget to £180 million.
DESNZ announces measures to support low-carbon heating
DESNZ has added £30 million to the Boiler Upgrade Scheme this financial year, set a reformed Clean Heat Market Mechanism for 1 April 2025 and removed the one metre boundary rule for air source heat pumps in England.
EDF launches 12-month fixed tariff priced below the January price cap
EDF has launched a 12-month fixed tariff at £1,608 for a typical direct debit household, which it says is £130 below the level the January price cap is expected to reach.
Government announces BUS budget increase to £295 million for 2025/26
The government has almost doubled the Boiler Upgrade Scheme budget to £295 million for 2025/26, up from £205 million in 2024/25, as part of wider plans to grow the heat pump market.
Government announces Warm Homes Plan steps with boosted heat pump funding and planning reform
The government has set out the first steps of its Warm Homes Plan, boosting Boiler Upgrade Scheme funding, removing the one metre heat pump planning rule in England and reforming the Clean Heat Market Mechanism.
SSEN moves to Weather Warning status ahead of Storm Bert
SSEN has moved to Weather Warning status ahead of Storm Bert, bringing in extra teams and texting 750,000 Priority Services Register customers before severe weather on 23 and 24 November.
Total funding available for local authorities announced
The government has announced the total funding available to local authorities for the Warm Homes: Local Grant, a £500 million scheme to upgrade low-income homes in England from 2025.
The autumn 2024 energy price cap disclosure consultation closed
Ofgem's call for input on disclosure arrangements for the autumn 2024 energy price cap consultation closed on 20 November 2024, covering how models and data are shared with stakeholders.
Energy UK publishes Winter 2024 Commitment for household customers
Energy UK and 15 suppliers covering almost the entire market have published a Winter 2024 Commitment setting out financial help, debt advice and service standards for household customers.
Cornwall Insight report models up to £650 annual savings from heat pump flexing
A Cornwall Insight model commissioned by Nesta finds heat pump owners could save up to £650 a year by moving to a time-of-use tariff and shifting heat demand away from peak times.
EAS writes to the First Minister urging reinstatement of the Fuel Insecurity Fund
Energy Action Scotland has written to the First Minister asking him to restore the Fuel Insecurity Fund, worth £30 million last year, in next month's Scottish budget.
Nesta and CNZ trial finds remote control of heat pumps cuts peak electricity use
A Nesta and Centre for Net Zero trial found that remotely controlling heat pumps during peak periods cut heat pump electricity use by 74% and household electricity use by 32%, with most participants satisfied.
Renault 5 E-Tech 100% electric priced from £22,995 OTR ahead of January 2025 order opening
Renault UK has announced that the Renault 5 E-Tech 100% electric will start at £22,995 on the road, with orders opening in January 2025 and first UK deliveries in Spring 2025.
Dyness launches Powerbox G2 residential energy storage system
Dyness has announced the Powerbox G2, a low-voltage home battery with a built-in active fire protection device and a 30 per cent reduction in volume against its flagship residential unit.
NGN launches free CO alarm giveaway for CO Awareness Week
Northern Gas Networks is giving away up to 2,000 free carbon monoxide alarms from 18 November 2024 until 28 February 2025, after its research found only 37 per cent of people in its regions have a working alarm.
Where Our Energy Comes FromBoilers and HeatingGrants and Schemes
UKHSA issues first yellow cold weather alert of the year for five English regions
The UK Health Security Agency has issued its first yellow cold weather alert of the season for five English regions, running until 21 November, as National Energy Action warns of fuel poverty risks.
Welsh Government announces additional £700,000 for Fuel Bank Foundation schemes
The Welsh Government has added £700,000 to Fuel Bank Foundation fuel voucher and Heat Fund schemes, bringing support for 2024/25 to £1.2m for households that pre-pay for energy.
Grants and SchemesEnergy Bills and the Price CapScotland, Wales and Northern Ireland
AECB publishes Passive House resource for the UK
The AECB has published a downloadable PDF titled "Passive House low energy low carbon buildings arrive in the UK!", dated 14 November 2024, alongside two further low energy building resources.
DESNZ publishes ECO4 and GBIS mid-scheme changes consultation
DESNZ has opened a consultation on mid-scheme changes to ECO4 and the Great British Insulation Scheme, covering installation standards, guarantees and a proposed Pay-For-Performance mechanism.
ECO4A insulation measures per property rules applied retrospectively
Amendments to the Energy Company Obligation orders limit insulation measures per property and apply retrospectively to installations completed on or after 14th November 2024, under an order made on 31st July 2025.
Grants and SchemesInsulation and GlazingRules and Regulation
EDF and Ideal Heating launch £1,000 heat pump discount offer
EDF and Ideal Heating are offering £1,000 off Ideal air source heat pump systems to the first 100 eligible customers who sign up before 24 November 2024, with installed systems from £3,500 after the Boiler Upgrade Grant.
Legislation to allow combined loft and cavity wall insulation and smart thermostats in GBIS from consultation publication date
The government has confirmed it will legislate to let Great British Insulation Scheme projects install two insulation measures together and fit smart thermostats in low-income homes, backdated to 14 November 2024.
Rules and RegulationGrants and SchemesInsulation and Glazing
Solid floor and underfloor insulation became installable together under GBIS
Ofgem has confirmed that solid floor insulation and underfloor insulation can be installed together in the same Great British Insulation Scheme retrofit, under rules it says apply from 14 November 2024.
Cornwall Council adopts Housing Decarbonisation Strategy
Cornwall Council adopted its Housing Decarbonisation Strategy on 13 November 2024, setting out how it will cut emissions from homes that account for a fifth of the county's total.
Kaluza powers smart charging plan within Volvo Cars app in world first
Volvo electric vehicle drivers can now enrol in OVO's Charge Anytime smart charging plan from inside the Volvo Cars app, at 7p/kWh with 2,700 miles of free charging for enrolling.
Nesta marks six months of Visit a Heat Pump service with over 600 visits booked
Nesta reports more than 600 bookings in the first six months of its Visit a Heat Pump service and opens the platform to installers to list their own installations.
Sunsynk launches W-Series batteries for cold climates
Sunsynk has introduced W-Series home batteries rated IP65 and able to charge at minus 10°C and discharge at minus 20°C, aimed at households in cold climates.
AECB publishes Radical Retrofit resource
The AECB has added a resource titled Radical Retrofit to its Knowledgebase, dated 12 November 2024, with the listing recording 3,133 downloads and no published description of its contents.
AECB warns Government that Renewable Heat Incentive proposals could encourage emissions
The AECB has warned that the proposed Renewable Heat Incentive is so badly designed it can pay people to install systems that burn more fossil fuel and emit more carbon dioxide.
Sunsynk announces the ALL-In One XLS all-in-one hybrid inverter and battery
Sunsynk has announced the ALL-In One XLS, a 6 kW hybrid inverter with a built-in 5.3 kWh lithium phosphate battery, twin MPPT, parallel capability and both AC and DC coupling.
Addendum to BRIA for amended New Build Heat Standard published
The Scottish Government has published an addendum to its impact assessment for an amended New Build Heat Standard, permitting bioenergy and peat heating systems in new buildings from 1 January 2025.
Rules and RegulationScotland, Wales and Northern IrelandBoilers and Heating
BEAMA publishes position paper urging EPC reform to include indoor air quality
BEAMA has published a position paper calling on Government to widen the Energy Performance Certificate remit so that it assesses the indoor air quality of homes, not only their energy efficiency.
Citizens Advice responds to Ofgem's Consumer Vulnerability Strategy Refresh
Citizens Advice has welcomed Ofgem's refreshed Consumer Vulnerability Strategy but pressed for stronger action on energy debt, back billing, the priority services register and standing charges.
Rules and RegulationEnergy SuppliersEnergy Bills and the Price Cap
Solis launches 8-15kW low-voltage three-phase hybrid inverter
Solis has launched the S6-EH3P(8-15)K02-NV-YD-L, a low-voltage three-phase hybrid inverter for homes and small commercial sites, quoting charge and discharge efficiencies above 94 per cent.
Which? calls on government to tackle cost and other barriers to heat pump and EV switching
Which? has called on the government to remove cost, awareness and infrastructure barriers to heat pumps and electric vehicles, after its annual tracker found most homeowners consider heat pumps too expensive.
Which? survey finds smart meter fix waits exceed seven weeks on average
Which? research published on 7 November 2024 found energy customers wait more than seven weeks on average for a smart meter or monitor fault to be fixed, and nearly 14 weeks where the problem remains unresolved.
Consultation on Consumer Vulnerability Strategy closes
Ofgem's consultation on a refreshed Consumer Vulnerability Strategy closed on 5 November 2024, drawing 67 responses ahead of a final decision published in April 2025.
NEA responds to consultation on refreshing Ofgem's Consumer Vulnerability Strategy
National Energy Action has published its response to Ofgem's consultation on refreshing the Consumer Vulnerability Strategy, arguing the update must change how suppliers, networks and the regulator identify and treat vulnerable consumers.
Aira unveils the Aira Indoor Unit Compact heat pump indoor unit
Aira has announced the Aira Indoor Unit Compact, a slim heat pump indoor unit measuring W40 x D25 x H72 cm, paired with a separate hot water cylinder of 150L to 300L.
British Gas Energy Trust reopens Energy Support Fund for winter applications
The British Gas Energy Trust has reopened its Energy Support Fund for winter, offering grants of up to £2,000 to British Gas customers in England, Scotland and Wales who are behind on their bills.
UK announces second NDC of at least 81% emissions reduction by 2035
The Prime Minister announced in November 2024 that the UK's second Nationally Determined Contribution would require an at least 81% cut in greenhouse gas emissions by 2035 against 1990 levels.
Another increase in the energy price cap announced
The energy price cap rose again in the latest announcement, with Energy UK and Ember both linking the increase to rising gas costs and setting it against the Government's Warm Homes Plan.
Birmingham City Council publishes version 6.0 of its ECO4 and GBIS Statement of Intent
Birmingham City Council has published version 6.0 of its Statement of Intent for ECO4 and Great British Insulation Scheme flexible eligibility, covering declarations issued from 1 November 2024 until March 2026.
British Gas becomes worst energy provider for customer service
British Gas fell four points to a net customer service satisfaction score of +39, making it the worst energy provider in Which?'s latest survey of household contacts.
Clean Heat Market Mechanism introduced
The Clean Heat Market Mechanism, which obliges heating appliance manufacturers to sell a rising proportion of heat pumps, was introduced by the Government in November 2024 in a form much weakened since 2022.
Consultation on ECO4 and GBIS mid-scheme changes concluded
The government has concluded its November 2024 consultation on mid-scheme changes to ECO4 and the Great British Insulation Scheme, confirming rule changes intended to lift delivery before both schemes end in March 2026.
ED3 price control framework consultation published
Ofgem has published a framework consultation for the electricity distribution price control ED3, which will set the rules for network companies from 2028.
England planning rules updated to include heat pumps under permitted development
England's permitted development rules were changed in November 2024 to cover heat pumps, dropping the one metre rule and allowing units that provide cooling as well as heating.
Rules and RegulationHeat PumpsYour Type of HomeCooling and Air Conditioning
Good Energy launches Heat Pump tariff
Good Energy has launched a fixed heat pump tariff with a 10p per kWh off-peak rate, open to all households, according to a battery tariff guide that also records the rate has since risen.
Government commits initial £3.4 billion for Warm Homes Plan
The government committed an initial £3.4 billion for its Warm Homes Plan in November 2024, covering financial years 2025-26 to 2027-28, with up to 300,000 households expected to benefit from upgrades.
Heat Pump Optimizer X launched in the UK with tado° X range
tado° has launched a heating curve optimisation function for its app, letting households adjust heat pump settings through the Heat Pump Optimizer X, which reached the UK in November.
HHIC releases updated condensate pipe guidance ahead of winter
The Heating and Hot Water Industry Council has issued updated guidance on condensate pipes, advising engineers and homeowners to insulate and correctly install them before winter.
Ideal Heating receives first Heat Pump Investment Accelerator award
Ideal Heating has become the first recipient of a Heat Pump Investment Accelerator award, receiving over £5 million as part of a wider government package on home heating and efficiency.
Launch of EV facts initiative by SMMT, Auto Trader and ChargeUK
The Society of Motor Manufacturers and Traders, Auto Trader and ChargeUK have launched an EV facts initiative to provide a balanced, data-backed view of electric vehicle motoring.
Ofgem opens enforcement investigation into Utilita
Ofgem has opened an enforcement investigation into Utilita's compliance with the rules governing the installation and use of prepayment meters for domestic customers, it disclosed in November 2024.
Residential firmware bundle 4.22.39 released
SolarEdge has published residential firmware bundle 4.22.39 for its UK home inverters, adding per-phase imbalance reporting, G100 monitoring features and country table updates.
Scottish Government announced £41 million additional energy cost support
The Scottish Government put £41 million into winter 2024/2025 energy cost support, split between the Scottish Welfare Fund and Warmer Homes Scotland.
Grants and SchemesYour Type of HomeScotland, Wales and Northern Ireland
Scottish Power customer service satisfaction improves by eighteen points
Scottish Power's overall customer service satisfaction rose eighteen points to +56 in Which? research published in February 2025, bringing the supplier to around the sector average.
SMMT warns industry likely to fall short of 22% ZEV target
The SMMT said in November 2024 that electric cars made up 18.7% of sales and the industry was likely to miss the 22% zero emission vehicle target, at a possible £1.8bn compliance cost.
Social tariff working group established
The Scottish Government set up a social tariff working group in November 2024 to co-design a deliverable policy with suppliers and third sector organisations, and sent its recommendations to the UK Government in March 2025.
tado° and Panasonic announced a strategic partnership and smart heat pump bundle
tado° and Panasonic have launched two smart features for AQUAREA heat pumps, one available now and one from November 2025, building on a partnership first announced in 2024.
Updated technical handbooks published
Updated Scottish technical handbooks applying from 1 January 2025 were published in November 2024, amending the New Build Heat Standard and gigabit broadband provision for new homes.
- October 2024
Autumn Budget 2024 published
The Autumn Budget 2024 raises the Energy Profits Levy to 38 per cent, freezes fuel duty for a year and extends the Household Support Fund, with £100 billion of extra capital investment over five years.
Autumn Budget commits £3.4bn to energy efficiency of low-income homes
The Autumn Budget has committed £3.4 billion over three years to improve the energy efficiency of low-income homes, with £1.8 billion directed to fuel poverty schemes.
Chancellor delivers Labour's first budget since 2009 with climate and energy measures
Rachel Reeves has delivered Labour's first budget since 2009, freezing fuel duty again while raising the windfall tax on oil and gas profits and funding electric vehicle charging and clean energy projects.
Electric Heating Company partners with Mixergy to offer Mixergy X smart hot water cylinder
The Electric Heating Company will sell the Mixergy X smart hot water cylinder through its own website under a partnership announced by cylinder maker Mixergy on 30 October 2024.
Household Support Fund extension announced
The Chancellor announced funding on 30 October 2024 to extend the Household Support Fund for a further year, with £742 million going to local authorities in England from April 2025.
NEA responds to Autumn Budget 2024 warning on energy bills and debt
National Energy Action said the Autumn Budget will not reduce the effect of unaffordable energy bills or record energy debt this winter, warning of likely bill rises in January.
British Gas Energy Trust and Post Office launch winter pop-up events
The British Gas Energy Trust and the Post Office are running free drop-in pop-up events at post offices in seven UK cities this winter, offering budget planning, energy debt advice and grant access help.
Government blog responds to reports solar may be optional under Future Homes Standard
The government has said it wants solar panels on as many new homes as possible, after reports that the Future Homes Standard may make them optional for housebuilders.
IM 026 changed to a substantial innovation measure
Ofgem has approved the standard uplift innovation measure IM 026 as a substantial innovation measure under ECO4, following an application assessed through the TAP process.
MCS published an update on solar PV module fire classifications
MCS has set out how a change to a European standard in September 2023 stopped fire test laboratories issuing fire classifications for solar PV modules, blocking roof-integrated products from Building Regulations compliance and MCS certification.
NEA announces delivery of Warm Homes, Healthy Futures with the four gas distribution networks
National Energy Action has announced delivery of Warm Homes, Healthy Futures, a £12.2 million programme with the four gas distribution networks, intended to reach around 30,000 vulnerable people.
Solis expands smart charge and discharge functionality to 14 European countries
Ginlong (Solis) Technologies has extended smart battery charge and discharge control, using day-ahead electricity prices, to customers in 14 European countries including the United Kingdom.
Version 3 Statement of Intent withdrawn
The City of Edinburgh Council has withdrawn the 2023 Statement of Intent for ECO4 flexible eligibility Version 3, the document that set out which households the council could declare eligible for ECO4 Flex.
SSEN moves to Weather Warning status ahead of Storm Ashley
SSEN has moved to Weather Warning status across the north of Scotland ahead of Storm Ashley, with gusts of up to 70mph forecast for Sunday 20 and Monday 21 October 2024.
Green Homes Wales pilot scheme launched by Welsh Government with Development Bank of Wales
The Welsh Government has launched the Green Homes Wales pilot with the Development Bank of Wales, offering homeowners interest-free loans and funded retrofit advice for energy-saving work.
New Homes (Solar Generation) Bill receives first reading
A private member's bill requiring solar panels on new homes in England from October 2026 has had its first reading in the Commons, with a second reading set for 17 January 2025.
Kaluza powers Battery Boost for OVO solar customers with GivEnergy batteries
Kaluza has announced that its software platform powers Battery Boost, a plan that charges GivEnergy home batteries at 10p per kWh for OVO solar customers and is said to save them £120 a year.
Fourth round of winter Post Office Pop-Ups launches
The British Gas Energy Trust has opened a fourth winter round of money and energy advice Pop-Ups in Post Offices across Britain, running two days a week until March 2025.
NIBE launches 'Take the Step' heat pump consumer education campaign
NIBE Energy Systems has launched a consumer education campaign called Take the Step, aimed at addressing common heat pump concerns in the UK and generating leads for its certified installers.
425 hosts signed up to Visit a Heat Pump six months after launch
Nesta reports that 425 people had signed up to host visits to their heat pumps six months after the Visit a Heat Pump platform launched nationwide on 11 April 2024.
KGCP Group Limited ceased active trading
The Energy Ombudsman records KGCP Group Limited, an energy broker, as inactive from 14 October 2024, and cannot review disputes about it because it was not signed up to the scheme.
Scottish Government publishes Heat in Buildings progress report 2024
The Scottish Government has published its 2024 Heat in Buildings progress report, showing over £210 million of delivery scheme funding in 2023-24 and rising heat pump installations.
Citizens Advice publishes Wales energy affordability research as price cap increases
Citizens Advice published research on 9 October 2024 showing households in Wales still need greater protection from high energy prices as the price cap rose, with thousands worried about falling behind on bills.
EDF and Pod Point launch EV charger and tariff bundle
EDF and Pod Point have launched a combined home charger and EV tariff bundle that cuts the upfront charger payment to £499 and spreads the rest over two years.
Consultation on Support for Low Carbon Heating in Residential Buildings published
Northern Ireland's Economy Minister has published the response to a consultation on support for low carbon heating in homes, setting out findings that will shape a future support scheme.
Grant Mag One DUO magnetic filter launched
Grant UK has launched the Mag One DUO magnetic filter for central heating systems, superseding the Vortex Mag One and compatible with both oil-fired boilers and air source heat pumps.
Welsh Ministers approve amendments to Approved Document J on carbon monoxide alarms
The Welsh Ministers have approved amendments to Approved Document J, extending carbon monoxide alarm guidance to new or replacement fixed flued combustion appliances of any fuel type in Welsh dwellings from 6 January 2025.
Rules and RegulationBoilers and HeatingScotland, Wales and Northern Ireland
Secretary of State authorises Ofgem to over-allocate Boiler Upgrade Scheme grant vouchers
The Energy Secretary has authorised Ofgem to over-allocate Boiler Upgrade Scheme vouchers by up to £50 million, lifting the scheme's available total to £200 million for the financial year.
GetAHeatPump.org.uk guidance website launched
Nesta and the MCS Foundation have launched GetAHeatPump.org.uk, a non-commercial guidance site for householders, supported by Which UK? and the Energy Saving Trust.
2024 Flexi Product variable charges change at 1 October 2024
ScottishPower has published revised Flexi Product component rates taking effect from 1 October 2024, with balancing services costs rising and capacity market and smart meter costs falling.
Autumn Budget 2024 increases Energy Security and Net Zero departmental spending
The Autumn Budget raises planned spending for the Energy Security and Net Zero department from £6.4 billion in 2023-24 to £9.0 billion in 2024-25 and £10.3 billion in 2025-26.
Budget allocates £3.4 billion to the Warm Homes Plan
The government allocated £3.4 billion to the Warm Homes Plan in the Autumn Budget, including £1.8 billion for fuel poverty schemes, alongside tax incentives for electric vehicles.
Budget confirms £3.4 billion Warm Homes Plan downpayment but no new energy bill support
The first Budget of the new Government confirmed £3.4 billion for the Warm Homes Plan but offered no new support for households with energy bills this winter.
New crisis route introduced for households without heating or hot water
The Welsh Government has added a crisis route to the Warm Homes Nest scheme, giving one-off emergency repairs to households with no heating or hot water who meet the scheme's eligibility rules.
DEEP research finds solid wall insulation can cut energy bills by up to 30 per cent
Research led by Leeds Beckett University has found that insulating the UK's eight million solid walled homes could cut energy bills by up to 30 per cent, with solid wall insulation the single most effective measure studied.
ECIU analysis finds EPC F homes pay £385 more than EPC C homes this winter
ECIU analysis published on 1 October 2024 estimates that homes rated EPC F will pay around £385 more for dual fuel this winter than homes rated EPC C.
Energy price cap set at £1,717 for typical annual consumption
Ofgem's quarterly price cap for October to December 2024 is set at £1,717 a year for a typical dual fuel household, 10 per cent above the previous level and 38 per cent above winter 2021-22.
EO Charging ceases replacement units for Genius 1 and Hub 1
EO Charging has stopped supplying replacement units for its Genius 1 and Hub 1 chargers, with app payment services and its Cloud 1 platform to follow in January 2025.
ev.energy launches Solar Smart mode and new solar features
ev.energy has launched Solar Smart mode for its SOLAR product, adding live solar inverter integrations covering more than 700 models, an in-app daily solar forecast and a refreshed app interface.
Good Energy launches FIT REGO Boost
Good Energy launched FIT REGO Boost in October 2024, a scheme that pays small solar generators for the renewable certificates their panels produce, separate from feed-in tariff payments.
Government to consult on private rented sector EPC C standard by 2030
The government has said it will consult by the end of the year on requiring privately rented homes in England to reach EPC C by 2030, as analysis puts the winter bill gap between efficient and inefficient homes at £385.
UK Government launches heat pump campaign for England and Wales
The UK Government has launched a heat pump campaign for England and Wales, encouraging households to adopt the technology and apply for the Boiler Upgrade Scheme.
Grant Aerona 290 heat pump range opens for orders
Grant UK has opened orders for its fifth generation Aerona 290 air-to-water heat pump, with 4kW, 6.5kW and 9kW models first and larger outputs due in early 2025.
Grant UK to launch QR Smart Pre-Plumbed cylinders, controller kits, installation pack and internal volumiser
Grant UK will add four QR Smart Pre-Plumbed cylinders, heat pump controller kits, an installation pack and a 50ltr internal volumiser to its renewables range from October 2024, alongside the Aerona 290 heat pump launch.
Green Homes Wales pilot launched in autumn 2024
The Green Homes Wales pilot, launched in autumn 2024, has offered households above the Nest and ECO4 income thresholds advice, interest-free finance and vetted retrofit experts.
Grants and SchemesWhere to StartScotland, Wales and Northern Ireland
Green Homes Wales scheme launched
The Welsh Government launched the Green Homes Wales scheme in October 2024, offering interest-free loans of between £1,000 and £25,000 to homeowners for energy-saving improvements.
Household Support Fund extended to end of March 2026 at same funding level
The Budget has extended the Household Support Fund to the end of March 2026 at the same cash level as under the previous government, with no inflation adjustment, while confirming £3.4 billion for the Warm Homes Plan.
Hoymiles launches LB-G2 battery series
Hoymiles has launched the LB-(5-12)S-G2 series of low-voltage stackable lithium iron phosphate batteries for residential and small commercial energy storage, with capacity up to 102.4 kWh.
National Grid ESO confirms DFS will continue year-round
National Grid ESO has confirmed the Demand Flexibility Service will keep being developed to manage high demand periods across the whole year, according to research published by Nesta.
Ofgem minded to remove ban on acquisition-only tariffs from 1 October 2024
Ofgem has said it is minded to lift the ban on acquisition-only tariffs from 1 October 2024, prompting a coalition of consumer groups and suppliers to urge it to reconsider.
Price cap changes allow suppliers 11% more profit on standard variable tariffs
The End Fuel Poverty Coalition says price cap changes from October let suppliers earn 11% more profit on standard variable tariffs, part of £483 billion in profits since the bills crisis began.
Energy Bills and the Price CapRules and RegulationEnergy Suppliers
Private Members' Bill on Lithium-ion Battery Safety introduced at second reading
Lord Redesdale has introduced a Private Members' Bill on lithium-ion battery safety in the House of Lords, carrying clauses proposed by Electrical Safety First, with committee stage set for 22 October.
Public support for energy social tariff surges ahead of the Budget
Opinium polling for the Warm This Winter campaign puts public support for an energy social tariff at 75 per cent, up from 57 per cent before the General Election, ahead of the Budget.
Research finds 84% of disabled pensioners expect to lose Winter Fuel Payments
Opinium research reported by the End Fuel Poverty Coalition finds 84% of older people with a long-term health condition or disability say they will no longer receive Winter Fuel Payments.
Second phase of debt cost levelisation proposed no earlier than October 2024
Ofgem has opened a statutory consultation on levelling debt-related costs between standard credit and direct debit customers, with a second phase proposed no earlier than October 2024.
Speak, Seek, Save debt advice campaign launches for winter
Energy UK's Winter 2024 Commitment sets out supplier support for household customers from 1 October 2024 to 31 March 2025, alongside the Citizens Advice Speak, Seek, Save debt advice campaign.
Super Cylinder v3.0 guarantee updated
Newark Cylinders has updated the guarantee on its Super Cylinder v3.0 range to five years as standard and seven years for units installed by Heat Geek Verified and Elite installers.
Tariff uplift increased BUS grant levels
Ofgem's twelfth Boiler Upgrade Scheme quarterly report confirms the grant rose to £7,500 for air and ground source heat pumps from 23 October 2023, with £189.7 million allocated in Year 3.
TrustMark audits identify poor-quality solid wall insulation under ECO4 and GBIS
TrustMark audits in October 2024 found significant poor-quality solid wall insulation installed under ECO4 and GBIS, prompting installer suspensions and a wider government audit.
TrustMark notifies DESNZ of non-compliant external wall insulation installations
TrustMark told the government in October 2024 that a high share of external wall insulation installed under ECO4 and the Great British Insulation Scheme failed to meet the required quality standard.
Warm Home Discount scheme to open in October 2024
The Warm Home Discount in Scotland reopens in October 2024, paying £150 towards energy costs, as charities report rising energy debt among Scottish households.
Winter Fuel Payment means testing proceeds despite campaign concerns
The UK Government is proceeding with means testing the Winter Fuel Payment, as charities warn up to 970,000 eligible older people miss out on Pension Credit and will lose the payment.
Zehnder Charleston warranty set at 10 years for products purchased from this date
Zehnder Group UK has set a 10 year warranty on its Steel Multicolumn (Zehnder Charleston) radiators for products purchased from 1 October 2024, according to its published warranty terms.
- September 2024
Hypervolt and Octopus Energy open Octopus Intelligent Go integration to all v3 customers in Open Beta
Hypervolt has opened an Open Beta integration letting all Home 3 and Home 3 Pro customers enable the Octopus Intelligent Go smart charging tariff from the Octopus Energy app.
NEA and YouGov survey finds 46% of GB adults likely to ration energy this winter
A National Energy Action and YouGov survey has found that 46 per cent of adults in Great Britain are likely to ration their energy use this winter, as the price cap rises 10 per cent.
UK's last coal-fired power station closes
Ratcliffe-on-Soar, Britain's last coal-fired power station, closed on 30 September 2024, ending 142 years of coal generation and leaving gas, wind and imports to meet UK electricity demand.
SSEN net zero local network programme works begin in Bournemouth area
Scottish and Southern Electricity Networks has begun a £12 million upgrade of the electricity network serving almost 200,000 customers around Bournemouth, running from Christchurch to Boscombe until 2026.
Which? launches free home energy planning service
Which? has launched a free online home energy planning service giving households a personalised improvement plan, estimated costs and savings, grant checks and access to vetted installers.
Autumn Budget increases funding for the Boiler Upgrade Scheme
The Autumn Budget has increased funding for the Boiler Upgrade Scheme, with the remainder of £1.8bn after fuel poverty support allocated to the grant scheme.
Dyness launches Powerbox G2 upgraded flagship household storage product
Dyness has announced the Powerbox G2, an upgraded low-voltage household battery with a higher discharge rate, built-in fire protection and a smaller footprint than the Powerbox Pro it follows.
SunutilitiesGroup Limited recorded as inactive by Energy Ombudsman
The Energy Ombudsman has recorded the energy broker SunutilitiesGroup Limited as inactive, with its membership of the dispute scheme shown as running from 10 January to 27 September 2024.
Ofgem announces consumer energy debt has reached £3.69 billion
Ofgem has reported that consumer energy debt reached £3.69 billion, up £400 million in a quarter, with National Energy Action calling the record level hugely alarming.
NIA responds to BS 40104 retrofit assessment code of practice
The National Insulation Association has published its response to the BS 40104 retrofit assessment code of practice, welcoming better quality assessments but warning of significant cost, time and workforce impacts.
Panasonic and tado° announce first integrated heat pump solution
Panasonic has announced its first integrated heat pump offering with tado°, bundling Aquarea air-to-water units with tado° room controls and the Balance energy management service for selected European markets from November.
Hypervolt launches full OVO Charge Anytime support
Hypervolt has released full OVO Charge Anytime support on its Home 3 Pro and Home 3.0 chargers, letting owners on the OVO tariff charge at 7p per kWh after a public beta trial.
Sungrow exhibits at Solar & Storage Live UK 2024 with first UK appearances of several products
Sungrow is exhibiting at Solar & Storage Live UK 2024 at the NEC Birmingham, giving UK first appearances to its micro-inverter family, iHomeManager, PowerTitan 2.0 and PowerStack 200CS.
Citizens Advice published its response to Ofgem's initial policy consultation
Citizens Advice has told Ofgem that its proposed review mechanism for the opex escalator under RIIO-T2 is not in consumers' interests because it could only ever raise allowances.
MCS launches Phase Two of the MCS Data Dashboard
MCS has launched Phase Two of its Data Dashboard, adding battery storage and Isle of Man figures, monthly breakdowns, a monthly contractor chart and a revised map of where installers operate.
Panasonic launches Aquarea Service+ maintenance package in the UK
Panasonic has launched Aquarea Service+, a paid maintenance and monitoring package for UK homes with its heat pumps, offered in three tiers and already running in five other markets.
Social Housing Decarbonisation Fund collection withdrawn
The Social Housing Decarbonisation Fund collection was withdrawn on 23 September 2024 and replaced by the Warm Homes: Social Housing Fund, closing a grant route that had allocated more than £1 billion to social homes in England.
Warm Homes: Local Grant guidance first published
The government first published guidance for local authorities on the Warm Homes: Local Grant on 23 September 2024, setting out how £500 million will fund energy upgrades to low-income homes in England.
Which? reports smart meter customer service falling short
Which? has reported that around 10% of smart meters in homes in England, Scotland and Wales are not working as they should, and that customers reporting faults often face substandard supplier service.
Consumer Scotland responds to Ofgem standing charges options paper
Consumer Scotland has told Ofgem that shifting suppliers' fixed costs from standing charges to unit rates would penalise households with high essential energy use, including those in Scotland.
Citizens Advice publishes report on targeted bill support across essential markets
Citizens Advice has published a report finding that targeted bill support across energy, water, broadband and motor insurance is failing low-income households, and setting out short-term actions for government.
ECO4, ECO Flex and GBIS closed pending Warm Homes Plan announcement
Act on Energy has reported that ECO4, ECO Flex and the Great British Insulation Scheme are closed, with all three waiting on the next UK Government announcement of the Warm Homes Plan.
equiwatt adds Zaptec EV charger integration with 250 bonus points reward
equiwatt has added Zaptec home EV chargers to its app, offering owners 250 bonus points and automatic pausing of charging during flexibility events.
Ofgem opens call for evidence on ECO4 and GBIS evidencing routes
Ofgem has opened a call for input on how eligibility is evidenced under ECO4 and the Great British Insulation Scheme, covering data-matching and benefit letter routes.
Winter Fuel Payment qualifying period closes amid Pension Credit processing delays
The Winter Fuel Payment qualifying period closes on 16 September 2024, while the Pension Credit helpline warns that new claims may take nine weeks to process.
Grant UK announces fifth generation Aerona 290 heat pump
Grant UK has announced the Aerona 290, its fifth generation air source heat pump, using R290 refrigerant and open for orders from October 2024, with larger outputs following in early 2025.
EDF launches bi-directional EV charging trial for solar customers
EDF has begun a trial using Indra Renewables bi-directional chargers so that customers with solar panels can power their homes from electric vehicle batteries and sell surplus power to the grid.
Dimplex launches Alta Wi-Fi panel heater range
Dimplex has launched the Alta Wi-Fi panel heater, a slimline wall mounted electric heater that replaces its Monterey, Girona and Saletto ranges, with app control and two height options.
Ofgem consults on refreshing the Consumer Vulnerability Strategy and launches Consumer Confidence programme
Ofgem consulted on refreshing its Consumer Vulnerability Strategy in September 2024 and set out a Consumer Confidence programme to raise customer service standards across the energy market.
Panasonic Aquarea M Series heat pumps with R290 available now
Panasonic has put its Aquarea M Series air-to-water heat pumps, using the natural refrigerant R290, on sale in 9, 12 and 16 kW sizes in single or three phase.
SSEN publishes SDP methodology consultation and opens Fawley Grid Supply Point consultation
SSEN Distribution has opened a consultation on how it will draw up its Strategic Development Plans, alongside a second area-specific consultation covering the Fawley Grid Supply Point.
Charities report rising energy debt levels in Scotland
Charities funded by the British Gas Energy Trust report rising energy debt in Scotland, with Citizens Advice clients averaging £2,300 in arrears and rural cases reaching £3,000.
EDF launches cheapest energy-only fixed tariffs among major suppliers
EDF has launched a one-year fixed tariff at £1,649 and a two-year fixed tariff at £1,669, both below October 2024's £1,717 price cap, alongside a one-year tariff tracking £50 below the cap.
Product Regulation and Metrology Bill published
The Government published the Product Regulation and Metrology Bill on 5 September 2024, with a safety charity welcoming its scope on online marketplace goods and e-bike battery risks.
Scottish Government delays Pension Age Winter Heating Payment to next year
The Scottish Government has delayed its new Pension Age Winter Heating Payment until next year, following the UK Government's decision to narrow eligibility for the Winter Fuel Payment.
Neat Heat trial findings published showing heat batteries shift heating demand off-peak
UK Power Networks, OVO and tepeo published findings from the 18-month Neat Heat trial, reporting that heat batteries in 30 homes moved up to 95% of heating demand outside peak hours.
tado° launches PV forecasting for heat pumps and EVs
tado° has launched solar forecasting for its heat pump and EV charging services, scheduling both around predicted next-day generation from a home's own panels.
tado° X range comes to the UK with Daikin and Panasonic heat pump compatibility
tado° has said its X range of smart thermostats, radiator thermostats and heat pump controls will go on sale in the UK in November, with Daikin and Panasonic heat pump compatibility.
Cadent publishes consumer insights ahead of RIIO-GD3 Business Plan submission
Cadent has published consumer research gathered over 24 months, saying the findings will shape the RIIO-GD3 Business Plan it will submit to Ofgem later in 2024.
Household Support Fund extension announced
The Secretary of State for Work and Pensions has announced an extra £500 million to extend the Household Support Fund in England to 31 March 2025, with £421 million going to local authorities.
Individuals and Families Fund reopens with grants up to £1,700
The British Gas Energy Trust has reopened its Individuals and Families Fund, offering energy debt grants of up to £1,700 to British Gas and non-British Gas customers with credit or pre-payment meter arrears.
Winter Fuel Payment eligibility criteria set to change
Winter Fuel Payment eligibility is being narrowed so that only pensioners receiving certain means-tested benefits qualify, with fuel poverty charity National Energy Action warning that many low-income and vulnerable pensioners in Wales will lose the £200 to £300 annual payment.
Analysis estimates NHS cost of winter fuel payment cut
Analysis from the End Fuel Poverty Coalition estimates that pensioners pushed into cold damp homes by the winter fuel payment cut could cost the NHS more than £169m a year.
BEAMA and Green Finance Institute publish updated EV infrastructure guide
BEAMA and the Green Finance Institute have published a third edition of the Guide to Electric Vehicle Infrastructure, updating the 2015 original and adding material aimed at investors.
BSI PAS 63100:2024 released for battery storage fire safety in dwellings
The Electrical Contractors' Association has reported the release of BSI PAS 63100:2024, a fast track specification setting good practice for fire protection of battery energy storage systems in dwellings.
Chancellor refuses to reverse Winter Fuel Payments cut
Rachel Reeves has refused to reverse cuts to Winter Fuel Payments, as the Energy Secretary announced plans to force landlords to meet stricter energy efficiency standards for rented homes.
Domestic energy debt and arrears reached £3.82 billion
Ofgem has reported that domestic energy debt and arrears reached £3.82 billion in September 2024, a 91 per cent rise in two years, and has opened a consultation on debt standards.
Draft BS 40104:2024 retrofit assessment standard opened for national consultation
A draft British Standard setting out how domestic retrofit assessments should be carried out has been published for national consultation, with public comment invited before 22 September 2024.
Energy Secretary announces warm homes plan for renters
The Energy Secretary has announced plans to ban landlords from renting out properties that fail stricter energy efficiency standards, covering private and social rented housing in England.
First intake of Low Carbon Heating Technician apprenticeship students expected
MCS has said it expects to enrol the first intake of students onto the UK's first Low Carbon Heating Technician apprenticeship in September 2024, a dedicated training route for heat pump engineers.
Home Energy Scotland launches Community Analytics report pilot
Home Energy Scotland has introduced a Community Analytics report and opened a 2024-25 pilot offering the tool to up to 20 community groups across Scotland.
Scotland, Wales and Northern IrelandWhere to StartGrants and Schemes
Octopus expected to repay circa £2.8 billion owed for Bulb
Octopus Energy is expected to repay about £2.8 billion owed for Bulb by September 2024, under a deferral trigger that could push the payment to September 2025.
Ofgem signals new smart meter Guaranteed Standards
Ofgem has confirmed new Guaranteed Standards of Performance for smart meter installation and fault handling, with consumer compensation starting on 23 February 2026.
PAWHP to replace Winter Fuel Payment in Scotland on a means-tested basis for winter 2024
The Scottish Government has confirmed that Pension Age Winter Heating Payment will replace the Winter Fuel Payment in Scotland for winter 2024, mirroring the UK Government's restricted eligibility and paying £200 or £300 to between 110,000 and 130,000 pensioners.
Polling finds 40% of Northern Ireland households in fuel poverty
Polling carried out for National Energy Action NI in September 2024 indicated that as many as 40 per cent of households in Northern Ireland were living in fuel poverty.
StatisticsScotland, Wales and Northern IrelandWhere to Start
Rebel Energy takes over supply of Ebico Living customers from Octopus Energy
Ebico Living's electricity supply moves from Octopus Energy to Rebel Energy from October 2024, a change recorded in Which? sustainability rankings published in October 2024.
Residential firmware bundle 4.21.23 released
SolarEdge has published residential firmware bundle 4.21.23, adding multi-inverter backup support, IEC63027:2023 arc-fault compliance for low-power single-phase inverters and support for up to three EV chargers per site.
UK's last coal power station closes
Ratcliffe-on-Soar, the UK's last coal fired power station, closed in September 2024, ending 142 years of coal generation and taking the sector's emissions to zero.
ScottishPower launches EV Optimise add-on for EV drivers
ScottishPower has launched EV Optimise, an add-on that smart charges electric vehicles at 9p per kWh day and night and credits savings back to the customer's electricity bill.
Share Energy launches as newest Northern Ireland electricity supplier
Share Energy, based in Belfast, launched in September 2024 as the newest electricity supplier in Northern Ireland, claiming it will share half of future profits with customers.
SSEN completes design and build phase of first transformer in Southampton net zero network project
Scottish and Southern Electricity Networks has finished the design and build phase of the first transformer in an £8m Southampton network upgrade, four months into a project due to finish in June 2025.
Wave 3 scheme launch defined as publication of final guidance documents
Wave 3 of the Warm Homes: Social Housing Fund counts its launch from the September 2024 publication of final guidance, the point from which co-funding may be claimed.
Which? publishes consumer research on EPC reform
Which? has published consumer research based on 18 in-depth interviews with UK owner-occupiers, setting out six principles for reforming the content and design of Energy Performance Certificates.
Winter Fuel Payment backlash enters fourth week
The campaign against the removal of Winter Fuel Payments from millions of pensioners has entered a fourth week, with the Prime Minister defending the decision as petitions pass 700,000 signatures.
- August 2024
Hypervolt unveils beta of Synergy app for solar and storage customers
Hypervolt has opened a beta of its Hypervolt App v6, called Synergy, which links its EV chargers with OVO and Octopus smart tariffs and with Enphase and Tesla home storage.
ECIU analysis finds EPC band F homes face bills around £330 a year higher than band C under October price cap
ECIU analysis of Ofgem's October 2024 price cap finds homes rated EPC band F pay around £330 a year more for gas than band C homes, and around £630 more across both fuels.
Energy Bills and the Price CapWhere to StartRules and Regulation
Four new solar prior approval application types launched on Planning Portal
Planning Portal has added four solar prior approval application types to its online service, covering domestic and non-domestic solar equipment and solar canopies, with eligibility rules built into each form.
Ofgem announces new price cap as NEA projects 400,000 more households in fuel poverty
Ofgem has set a new price cap taking a typical annual energy bill to £1,717 from 1 October, as National Energy Action projects 6 million UK households in fuel poverty.
Energy Bills and the Price CapRules and RegulationYour Type of Home
Ofgem to confirm actual October price cap level
Ofgem was due to publish the actual October to December 2024 price cap on 23 August, with analysts and campaigners expecting a rise of around 10 per cent for a typical household.
Ofgem publishes standing charges options paper
Ofgem has published an options paper on reducing domestic standing charges by £20 to £100 a year and asked suppliers to offer no or low standing charge tariffs, with feedback open until 20 September 2024.
Ofgem sets price cap for 1 October to 31 December 2024
Ofgem has set the energy price cap for 1 October to 31 December 2024 at £1717 a year for a typical Direct Debit household, a 10% rise, and opened a consultation on standing charges.
Citizens Advice calls for reform of the Warm Home Discount
Citizens Advice has published analysis of continuing energy debt and called on the government to reform the Warm Home Discount before winter, as the price cap is forecast to rise.
Cornwall Insight predicts October price cap rise for typical households
Cornwall Insight has predicted that the October price cap will rise by around 10 per cent, adding approximately £150 a year to the bills of a typical dual fuel household, with Ofgem due to confirm the level on 23 August.
SSEN's Witney Green Recovery network upgrade under way
SSEN has begun a £5 million upgrade of its Witney substation, adding 14.2MW of capacity for nearly 30,000 homes and businesses, with completion scheduled for early 2026.
Hypervolt releases beta of Octopus Intelligent Go support for v3 customers
Hypervolt has opened a limited beta of Octopus Intelligent Go support for owners of its Home 3 and Home 3 Pro chargers, with testing through August and wider rollout planned by the end of the year.
Jackery launches E1000 v2, E240 v2 and upgraded SolarSaga 100W in the UK
Jackery has relaunched its Explorer 1000 and 240 portable power stations as the E1000 v2 and E240 v2, with an upgraded SolarSaga 100W panel, on sale in the UK from 15 August 2024.
Aviva to insure Sunsave Plus solar and battery systems under bespoke policy
Sunsave has announced that Aviva will insure its Sunsave Plus solar and battery systems under a bespoke policy brokered by Howden, included in its 20-year guarantee.
Elmhurst Energy sets out proposed changes to ventilation rules in Future Homes Standard consultation
Elmhurst Energy has set out proposed changes to ventilation testing and commissioning under the Future Homes Standard consultation, including a ban on rotating vane anemometers and new rules for existing homes.
Qualifying date for Warm Home Discount winter 2024/25 passes
The qualifying date for the Warm Home Discount in winter 2024/25 was 11 August 2024, meaning eligibility for the rebate was assessed on that day.
CMA secures commitments from Worcester Bosch over boiler claims
Worcester Bosch is changing the marketing around its products after the competition regulator secured commitments from the firm following an investigation into possible greenwashing.
Consumer Consent Solution consultation published
Ofgem has published its decision confirming the Retail Energy Code Company as Delivery Body for a Consumer Consent Solution, following a consultation that closed in October 2024.
Analysis finds pensioners face highest energy bills on record this winter
End Fuel Poverty Coalition analysis for the Telegraph finds pensioners who previously received the maximum Winter Fuel Payment will face the highest real-terms energy bills on record in winter 2024/25.
Nesta launches project on rebalancing energy levies
Nesta has begun an ongoing project examining how shifting policy levies between electricity and gas bills would affect UK households, with findings due to inform debate on cheaper electricity.
Ofgem consults on appointing RECCo as delivery body
Ofgem has set out a final impact assessment for a digital consumer consent platform to be delivered by RECCo, with monetised benefits outweighing costs in its central scenario.
Ofgem published an options paper on ways to reduce standing charges
Ofgem set out options for cutting the daily standing charge in an August 2024 paper, part of a review that later produced a lower standing charge tariff requirement and a pilot.
Ofgem sets Quarter 4 2024 price cap at £1,717
Ofgem announced in August 2024 that the energy price cap for Quarter 4 2024 would be £1,717, an increase of £149 on the Quarter 3 2024 cap of £1,568.
Energy Bills and the Price CapStatisticsRules and Regulation
Scottish Government opens consultation on Passivhaus-inspired building standards without solar requirement
The Scottish Government has opened a consultation on building standards modelled on Passivhaus Classic, which the solar trade body says omits solar power entirely and lags behind EU and English plans.
Supplier allowed profit margins to rise 11% under new cap
Ofgem has raised the energy price cap by 10% from 1 October, taking a typical household bill in England, Scotland and Wales to £1,717, while the profit margins suppliers are allowed to make rise 11%.
Energy Bills and the Price CapRules and RegulationEnergy Suppliers
Suppliers required to provide a way to report electricity supply failures
From 1 August all electricity suppliers must give customers a way to report a loss of supply, with support available around the clock, as the radio teleswitch switch-off approaches.
Titon introduces HRV Cool Plus cooling module
Titon has launched the HRV Cool Plus, a matched cooling module for its MVHR systems that supplies filtered and tempered air during warm weather, aimed at homes built under overheating rules.
Warranty applies to Battery-Max Lite purchases from 1 August 2024
BYD has published a limited warranty for its Battery-Max Lite home battery range covering units bought from 1 August 2024, with ten-year terms on most components and a 70 per cent capacity floor.
Warranty period for Wattpilot devices changed for devices delivered from this date
Fronius has extended the standard warranty on its Wattpilot electric vehicle chargers to three years, with devices delivered before 1 August 2024 keeping the earlier two-year term.
Which? surveys eight biggest suppliers on IHD replacement policies
Which? asked the eight biggest energy suppliers for their in-home display replacement policies and prices, with the information correct as of August 2024.
- July 2024
Halifax launches Green Living Reward cashback offer
Halifax has opened a Green Living Reward cashback offer to its mortgage customers, paying up to £2,000 for air source heat pumps and up to £1,000 for other efficiency improvements.
Intertek Shanghai announced as an MCS product certification body
Intertek Shanghai becomes the tenth MCS product certification body and the second outside Europe, certifying solar panels and heat pumps for the UK market.
Retrofit at scale news published
The SD Foundation published a news item on retrofit at scale on 31 July 2024, listed by the Passivhaus Trust alongside its own guidance on upgrading existing homes to the EnerPHit retrofit standard.
Charities write to Chancellor urging reconsideration of Winter Fuel Payment removal
More than 50 organisations have written to Chancellor Rachel Reeves asking the Government to reconsider restricting the Winter Fuel Payment to pensioners on certain means-tested benefits.
Rapid review of the Environmental Improvement Plan announced
Defra has confirmed that the rapid review of the Environmental Improvement Plan announced on 30 July 2024 is complete, with a revised plan due in 2025 and no specific air quality commitments set out so far.
Chancellor announces Winter Fuel Payment eligibility restricted to benefit recipients
The Chancellor restricted Winter Fuel Payment eligibility from winter 2024-25 to people receiving Pension Credit and certain other benefits, cutting the Block-Grant Adjustment by an estimated £150 million.
Government announces winter fuel payments will be means-tested
Means testing of the Winter Fuel Payment, announced on 29 July 2024, drove a 145% rise in pension credit applications, with nearly half of processed claims rejected.
SALUS launches IT800WiFi smart thermostat
SALUS Controls has launched the IT800WiFi, a standalone smart thermostat with app, Zigbee and Bluetooth control, a rechargeable battery and a wireless charging dock, announced on 26 July 2024.
Mixergy announces Robert Heath as warranty service provider
Mixergy has named Robert Heath as a warranty service and maintenance provider for its smart hot water cylinders, with the firm joining its network of warranty partners in Autumn 2024.
Energy UK publishes policy proposals for affordable bills this winter
Energy UK has proposed funding energy efficiency schemes from general taxation, shifting policy costs onto gas bills and doubling the Warm Home Discount to cut household bills this winter.
Rules and RegulationEnergy Bills and the Price CapGrants and Schemes
Resolution Foundation publishes net zero investment priorities for new Government
The Resolution Foundation says UK net zero investment must rise four-fold on post-2010 levels, and warns that high upfront costs for heat pumps could put low carbon heating out of reach for poorer households.
SGN publishes article on fuel poverty support partnerships
SGN has set out how its Safe and Warm Community Scheme with the Centre for Sustainable Energy and its Safe and Warm programme with Citizens Advice Scotland are reaching households in fuel poverty.
Boiler Upgrade Scheme grant increase credited with rising heat pump take-up
The Climate Change Committee credits higher Boiler Upgrade Scheme funding and grants with a significant rise in heat pump take-up, in its 2024 progress report to Parliament.
CCC calls for reversal of recent policy rollbacks
The Climate Change Committee's 2024 progress report to Parliament urges the new Government to reverse recent rollbacks on boilers, rented homes and fossil-fuel vehicle sales.
CCC finds only a third of 2030 emissions reductions covered by credible plans
The Climate Change Committee's 2024 progress report to Parliament finds only a third of the emissions cuts needed for the UK's 2030 target are backed by credible plans, up from a quarter a year earlier.
CCC says UK off track for Net Zero with only a third of 2030 emissions cuts covered by credible plans
The Climate Change Committee says only a third of the emissions cuts needed for the UK's 2030 target are backed by credible plans, and has sent the new Government ten priority recommendations.
ESPR framework came into effect
The EU's Ecodesign for Sustainable Products Regulation took effect on 18 July 2024, replacing the Ecodesign Directive, and the UK has since confirmed it will keep recognising CE marking for products regulated under it.
Which? investigation finds EPCs inaccurate and calls for reform
Which? has published an investigation finding that most sampled Energy Performance Certificates were inaccurate or carried unhelpful recommendations, and is calling on the government to reform the system.
E3G publishes framework for cheap, clean electricity for Great Britain by 2030
E3G has published a framework for moving Great Britain to a low-cost, clean electricity system by 2030, arguing that continued gas dependence leaves households and public finances exposed.
Powervault P5 warranty applies to products sold from 16 July 2024
Powervault has published warranty terms for its P5 home battery covering units sold in the United Kingdom from 16 July 2024, with pro-rata battery replacement and a ten-day defect notification window.
Welsh Government publishes Heat strategy for Wales with action plan
The Welsh Government has published its Heat strategy for Wales and an accompanying action plan, setting out how net zero heat will be achieved across all sectors by 2050.
E3G publishes briefing on a warmer, fairer private rented sector
E3G has published a briefing setting out how a higher energy efficiency standard of EPC C could be delivered in the private rented sector in England and Wales.
Nesta publishes Delivering clean heat: a policy plan
Nesta has published a policy plan for decarbonising UK home heating, alongside analysis that more than three million homes must install heat pumps or other low-carbon heating this Parliament.
Product safety report published for Joule ModulAir heat pump over fire risk
A government product safety report has identified a fire risk in the Joule ModulAir All E heat pump and named six affected models, with Joule contacting owners to arrange an upgrade.
Baxi heat pumps and services support 16 Passivhaus social homes in Dalbeattie
Baxi supplied air source heat pumps, cylinders, controls, training and site support for 16 Passivhaus social homes built for Loreburn Housing Association in Dalbeattie, Dumfries and Galloway.
Consumer Scotland publishes response to Ofgem consultation on acquisition-only tariffs ban
Consumer Scotland has published its response to Ofgem's statutory consultation on the future of the ban on acquisition-only energy tariffs, dated 8 July 2024.
SMMT calls for halving of VAT on BEVs for three years
The Society of Motor Manufacturers and Traders has called on the next government to halve VAT on battery electric cars for three years, as private retail demand fell for a ninth month.
Heat Pump Association launches consumer articles on low-carbon heating
The Heat Pump Association has published five consumer articles covering the stages of a heat pump installation, from first considerations through to owner experiences of living with one.
Big Energy Credit Claim Back campaign set to end
The Big Energy Credit Claim Back campaign, which saw more than 20,000 customers reclaim unused credit from suppliers, ends on 1 July as households begin saving again for winter.
Consumer Scotland published response opposing early BAT removal
Consumer Scotland has told Ofgem it opposes removing the ban on acquisition-only tariffs on 1 October 2024, saying the protection should stay for the foreseeable future.
Energy Price Guarantee ceased applying to tariffs
The Energy Price Guarantee stopped applying to tariffs on 1 July 2024, ending the scheme that capped supplier rates and required landlords to pass on discounts to tenants.
Final Heat Strategy for Wales and Action Plan published
The Welsh Government published its final Heat Strategy for Wales and an accompanying Action Plan in July 2024, setting out how homes, businesses and public buildings are to move to low carbon heat by 2050.
Get a Heat Pump campaign runs for 12 months to 2025
Nesta backed its Get a Heat Pump information website with a 12 month social media campaign across 2024 and 2025, testing TikTok and Pinterest and reporting cost and conversion findings.
Good Energy launches fixed EV tariff with Zapmap Premium benefit
Good Energy has launched a fixed electric vehicle tariff with a five-hour overnight rate of 7.4p per kWh and a free Zapmap Premium subscription, available from 1 July.
Government announces Great British Energy
The government announced Great British Energy in July 2024, following the general election, as part of a wider set of plans that now shape debate about the future of the gas grid.
Government announces means-testing of Winter Fuel Payments
The Government has announced that Winter Fuel Payments will be means-tested from this winter, restricted to pensioner families on Pension Credit or an equivalent benefit, saving £1.3 billion rising to £1.5 billion.
Government announces 'rooftop revolution' for solar
The government announced a "rooftop revolution" in July 2024 to encourage builders and homeowners to install solar, alongside a target of 45 to 47 gigawatts of solar by 2030.
UK Government commits to bringing forward the ban on sale of new petrol and diesel cars to 2030
The UK Government has committed to moving the ban on sales of new petrol and diesel cars forward from 2035 to 2030, a change set out alongside the Zero Emission Vehicle Mandate.
Government commits to Great British Energy legislation in first King's Speech
The government has committed to putting draft legislation on Great British Energy, a publicly owned clean energy company, into the first King's Speech on 17 July.
Government planned significant cut to Winter Fuel Payment eligibility
The government planned a significant cut to Winter Fuel Payment eligibility in July 2024, then reversed course so all pensioners keep the payment, with higher incomes clawed back.
Government removed the de facto onshore wind ban in England
The government has removed the de facto ban on onshore wind in England that had been in place since 2015, according to its formal response to the Climate Change Committee's progress report.
Rules and RegulationWind, Hydro and Micro-CHPWhere Our Energy Comes From
UK Government restricted Winter Fuel Payment entitlement
The UK Government restricted Winter Fuel Payment entitlement in July 2024 to households receiving Pension Credit and other means-tested benefits, cutting the Block-Grant Adjustment by £147 million in 2024-25.
Grant UK launches Aerona 290 heat pump range
Grant UK launched its fifth generation Aerona 290 air source heat pump in 2024, the first in its range to use R290 refrigerant instead of the more common R32.
Home Energy Model set to replace SAP under Future Homes Standard consultation
The Future Homes Standard consultation proposes replacing the Standard Assessment Procedure with the Home Energy Model, a more detailed calculation method for new homes in the UK.
Labour wins UK General Election and forms new government
Labour won the UK General Election and Sir Keir Starmer became Prime Minister with a majority of 181, completing cabinet energy appointments at the Department for Energy Security and Net Zero.
New MCS Scheme to come into effect in summer 2024
MCS has said its redeveloped certification scheme will come into effect in summer 2024, resetting the consumer protections attached to certified small-scale renewable installations in UK homes.
NEA figures show 5.6 million UK households in fuel poverty from 1 July
National Energy Action figures show 5.6 million UK households will be in fuel poverty from 1 July, as the energy price cap falls 7 per cent to a typical bill of £1,568 a year.
Octopus introduces third off-peak period for Cosy Octopus
Octopus Energy added a third off-peak window, 10pm to 12am, to its Cosy Octopus heat pump tariff in July 2024, giving eligible households eight hours of cheaper electricity a day.
Ofgem opens compliance engagement with six largest suppliers on smart meter obligations
Ofgem opened compliance engagement with Great Britain's six largest energy suppliers in July 2024 to examine why some smart meters are not operating in smart mode.
Record first half for certified heat pump installations
MCS reports 26,797 certified heat pump installations in the first half of 2024, 45 per cent more than the same period in 2023, putting the year on course for a record.
Solar Together West Yorkshire opens to the county
Solar Together West Yorkshire ran as a collective buying scheme from July 2024 to May 2025, arranging 645 solar and battery installations at prices quoted as up to 42% below the usual market rate.
Stage one consultation launched on Scottish Passivhaus equivalent
The Scottish Government has opened a second consultation on its planned Scottish equivalent to the Passivhaus standard, setting out proposed energy and environmental targets and a revised implementation date of Autumn 2029.
Which? published previous report on reforming EPCs
Which? published a policy report in July 2024 on reforming energy performance certificates, based on interviews with 18 homeowners across the UK.
- June 2024
Citizens Advice and others write to Ofgem urging reconsideration of proposal to remove the Ban on Acquisition-only Tariffs
Citizens Advice and seven other organisations have written to Ofgem asking it to reconsider a proposal to remove the ban on acquisition-only tariffs, which limit deals to new customers.
Coalition writes to Ofgem urging it not to lift ban on acquisition-only tariffs
Which? and a coalition of energy firms and consumer groups have written to Ofgem urging it not to lift the ban on acquisition-only tariffs, which allow suppliers to offer cheaper deals to new customers only.
Citizens Advice published its response to Ofgem's operating cost allowance review consultation
Citizens Advice has told Ofgem not to loosen the operating cost allowance in the energy price cap without clear evidence, arguing for lower-quartile benchmarking of supplier costs.
Cornwall Insight forecasts October 2024 price cap rise to £1,724
Cornwall Insight forecasts issued on 28 June 2024 point to the Ofgem price cap rising by more than £150 to £1,724 from October, ending the summer's small reduction.
Nesta publishes policy blueprint for coordinated street-by-street low-carbon heat switching
Nesta has published a policy blueprint proposing a voluntary, coordinated street-by-street approach to switching homes to low-carbon heating, alongside the existing individual-led model.
Quarterly Energy Prices: June 2024 published
The Department for Energy Security and Net Zero has published the June 2024 edition of Quarterly Energy Prices, its accredited official statistics on domestic and industrial fuel prices.
BESA warns of safety risks from rising use of flammable refrigerant R290
BESA has published technical bulletin TB57 warning that R290 propane, now spreading through heat pumps and air conditioning, is highly flammable and sits outside UK F-Gas rules.
Hook Norton community share raise seeks £500,000 to complete sustainable homes with UK-first community microgrid
Hook Norton Community Land Trust is raising £500,000 through a community share offer to complete energy efficient homes in Oxfordshire, with a microgrid reported as a UK first at community level on a site of fewer than 30 homes.
Energy Performance of Buildings (England and Wales) (Amendment) Regulations 2024 come into force
Amendment regulations on energy performance data sharing in England and Wales came into force on 24th June 2024, widening who may receive assessment data and what the register keeper may publish.
BEAMA publishes policy recommendations for the next UK Government
BEAMA has published four policy priorities for the next UK Government covering grid investment, electricity markets, heating technologies and smart metering, ahead of the General Election on 4 July.
Citizens Advice publishes response to government consultation package on energy smart appliances standards
Citizens Advice has responded to three government consultations on standards for energy smart appliances and load control organisations, backing wider consumer protections for the load control sector.
ECIU report finds net zero upgrades could cut household energy imports by 80% by 2030
An Energy & Climate Intelligence Unit report says a household with EPC C efficiency, a heat pump and an electric vehicle could cut its annual imported energy from 17MWh in 2024 to 3.4MWh by 2030.
SolarEdge unveiled the NextGen 3PH Solution at Intersolar 2024
SolarEdge has unveiled a next-generation three-phase solar inverter and dedicated home battery for the European residential market, with availability expected in the second half of 2025.
CTSI warns energy-efficiency pledges undermined by lack of consumer confidence
The Chartered Trading Standards Institute has published polling showing that low awareness of funding and installers is holding back home energy-efficiency work, and has called for mandatory licensing of installers.
Which? warns EPCs are unreliable and calls for reform
Which? has published mystery shopping research finding that Energy Performance Certificates are often inaccurate and recommend costly improvements, and is calling on the next government to reform them.
Nesta publishes analysis of factors affecting heat pump cost parity with gas boilers
Nesta analysis published on 13 June 2024 quantifies how subsidies, levy rebalancing, wholesale prices, interest rates and efficiency each affect heat pump against gas boiler annual costs for a 2030 installation.
OVO and Hypervolt launch Charge Anytime integration
Hypervolt has announced that its home EV chargers are now compatible with OVO's Charge Anytime add-on, which charges at 7p per kWh and can be controlled from the Charge Anytime app.
Connect Direct integration raises instant approval rate to over 90%
UK Power Networks says linking its Smart Connect system to the Energy Networks Association's Connect Direct portal has lifted instant approval of domestic connection applications from 86% to over 90%.
Solar PV and battery storage removed from HES Grant and Loan scheme eligibility
From 6 June 2024 the Home Energy Scotland Grant and Loan scheme stopped accepting new referrals for solar PV and battery storage, ending support even when these were installed alongside a heat pump.
Cadent Foundation marks five years and publishes 2024 Impact Report
The Cadent Foundation has marked five years with an Impact Report showing over £3.3 million awarded in 2023, support for more than 35,000 people, and plans to double its reach.
Ed Miliband promises not to press ahead with 2035 boiler ban
Ed Miliband promised before taking office not to press ahead with a 2035 ban on gas boiler sales, leaving the phase out date for existing homes uncertain.
Electricity system operator to become National Energy System Operator
The electricity system operator for Great Britain is to become the National Energy System Operator in summer 2024, a change set out in the Energy Act 2023.
Freedom Heat Pumps and Baxi announce strategic partnership
Freedom Heat Pumps has chosen Baxi as a strategic distribution partner for its heat pump range, bringing together two businesses based less than two miles apart in Bamber Bridge, Lancashire.
Nesta and The MCS Foundation partnership to enhance GaHP website
Nesta and The MCS Foundation worked together in the first half of 2024 to develop and enhance the Get a Heat Pump website, after its beta launch drew more than 35,000 views in four months.
Rural uplift of £1,500 introduced for heat pump and energy efficiency grants
Home Energy Scotland has added a £1,500 rural uplift to its heat pump and energy efficiency grants, raising the maximum support for eligible rural and island homes to £9,000.
Grants and SchemesHeat PumpsScotland, Wales and Northern Ireland
Smart Charge and Nectar loyalty offer launched
Sainsbury's Smart Charge says it became the first EV charging service to offer loyalty benefits from a leading UK loyalty programme, letting drivers collect Nectar points while charging.
UPP PV module warranty became effective
Maxeon has published a utility-scale PV module warranty with an effective date of June 1, 2024, covering Performance 6 and Performance 7 modules under terms of 12/30 and 15/30 years.
- May 2024
Solar Energy Scotland welcomes removal of planning permission requirement for Scottish rooftop solar
Solar Energy Scotland has welcomed the removal of the need for planning permission for rooftop solar in Scotland, saying the change cuts red tape and will speed up deployment.
Rules and RegulationSolar PanelsScotland, Wales and Northern Ireland
Warranty conditions for RI-ENERGYFLOW-MIDI inverters issued
Rayleigh Instruments has published warranty conditions for its RI-ENERGYFLOW-MIDI inverters, giving a five year repair or replace term where the unit was installed by an MCS certified installer.
Lowcost Solutions Ltd recorded as inactive by Energy Ombudsman
The Energy Ombudsman has recorded the energy broker Lowcost Solutions Ltd as inactive, with a trading period that ended on 29 May 2024, and says it cannot review disputes about it.
Which? publishes policy paper calling for mandatory installer certification
Which? has called for mandatory certification of installers of low carbon heating, micro generation and insulation, plus government oversight of the schemes and a review of Trading Standards Services.
Scottish Government publishes planning circular 1/2024 on householder permitted development rights
The Scottish Government has published planning circular 1/2024, setting out the householder permitted development rights covering heat pumps, wind turbines, solar panels and biomass flues in Scotland.
Rules and RegulationScotland, Wales and Northern IrelandHeat Pumps
Public Accounts Committee publishes report on decarbonising home heating
The Committee of Public Accounts says progress on heat pump installations falls short of the government's ambition of 600,000 a year by 2028, with costs and confusion holding households back.
Titon launches HRV Cool Plus with integrated cooling module
Titon has launched the HRV Cool Plus, an MVHR unit with an integrated cooling module rated at up to 3.3kW, aimed at residential overheating where standard ventilation is not enough.
Changes to Permitted Development Rights for solar expected to come into effect in Scotland
Changes to permitted development rights for solar in Scotland, expected to take effect on Friday 24 May, remove the 50kW ceiling on rooftop installations and relax rules in conservation areas.
Rules and RegulationSolar PanelsScotland, Wales and Northern Ireland
Citizens Advice responds to Ofgem's call for input on the future of domestic price protection
Citizens Advice has told Ofgem that time-of-use tariffs expected after marketwide half hourly settlement bring new risks, and that default tariff consumers still need protection.
Rules and RegulationEnergy Bills and the Price CapEnergy Suppliers
Government publishes plan to empower and protect energy consumers
The government has published an 18 page plan setting out how it aims to empower and protect consumers in the retail energy market through greater transparency and competition.
Ofgem confirms energy price cap for July to September 2024
Ofgem has confirmed the energy price cap will fall by 7% from 1 July to 30 September 2024, giving a typical dual fuel direct debit household an annual bill of £1,568.
Ofgem price cap falls but bills remain far above pre-crisis levels
Analysis from the Energy and Climate Intelligence Unit finds average annual dual fuel bills remain around 40 per cent, or £450, above pre-crisis levels even as the Ofgem price cap falls.
Energy Bills and the Price CapRules and RegulationStatistics
PDR changes intended to come into force
Scottish Ministers have laid a statutory instrument changing permitted development rights for solar panels, heat pumps, windows and electricity network infrastructure, intended to come into force on 24 May 2024.
New permitted development classes introduced for domestic solar, wind and windows in Scotland
Scotland has replaced its permitted development class for domestic wind turbines and added new classes covering solar panels, solar thermal and window alterations, in force from 24 May 2024.
Rules and RegulationScotland, Wales and Northern IrelandSolar Panels
Scottish permitted development rights for rooftop solar come into force
Rooftop solar panels in Scotland no longer need planning permission after the Scottish Government's permitted development overhaul came into force on 24 May 2024, removing the previous 50kW limit.
Rules and RegulationSolar PanelsScotland, Wales and Northern Ireland
Boiler Upgrade Scheme marks second anniversary with applications up 93% year-on-year
Applications to the Boiler Upgrade Scheme rose 93% in April 2024 compared with April 2023, as the scheme marked its second anniversary with more than £148 million paid out.
SMMT releases analysis on UK EV model availability and market trends
The Society of Motor Manufacturers and Traders reports 102 battery electric car models on sale in the UK, up from 16 in 2014, and calls for tax changes to lift demand.
Hive Solar Saver offer launched
Hive made its Solar Saver offer available from 22 May 2024 to customers accepting a quote for a Hive solar or battery installation, giving a 25% discount on imported electricity unit rates for 12 months.
Grant categories and grant levels list added for the Boiler Upgrade Scheme
The government has added a list of approved grant categories and grant levels to its published Boiler Upgrade Scheme regulations page, setting out what the Secretary of State has approved under the scheme rules.
Ideal Heating introduces HP290 heat pump
Ideal Heating has announced the HP290, its first domestic air source heat pump to use R290 refrigerant, claiming a seasonal coefficient of performance rating of over 500 per cent.
NEA responds to DESNZ call for evidence on default energy tariffs
National Energy Action has told the government that the price cap's consumer benefits should be kept while reform tackles multi-rate meters and a social tariff is consulted on.
Government states Future Homes Standard will come into force in 2025
The government confirmed in a written statement on 15 May 2024 that the Future Homes Standard will come into force in 2025, with rooftop solar to be encouraged in new homes.
HES Grant and Loan Scheme changes approved
The Scottish Government has confirmed that changes to the Home Energy Scotland Grant and Loan Scheme, including ending new funding for solar panels and batteries, were approved on 15 May 2024.
Grants and SchemesScotland, Wales and Northern IrelandWhere to Start
Andersen EV units purchased on or after 14 May 2024 carry a 7 year warranty
Andersen EV has set a seven year warranty on charge points bought from 14 May 2024, with earlier units keeping three years and pre-administration units having no contractual cover.
Andersen introduces 7-year warranty on all new home charger installations
Andersen has introduced a seven-year warranty as standard on all new home charge point installations, covering units supplied from 14 May 2024, including those fitted by third parties.
Energy Heroes Ltd ceased trading
The Energy Ombudsman has recorded Energy Heroes Ltd, an energy broker, as inactive, with its membership of the ombudsman scheme ending on 14 May 2024.
Ofgem opens consultation on energy price cap operating cost allowances review
Ofgem has opened a consultation on how it sets the operating cost allowances inside the energy price cap, covering core costs, debt, smart metering and industry charges, with responses due by 14 June 2024.
Zapmap suspends EV energy tariff comparison service
Zapmap has suspended its EV energy tariff comparison service, saying it will resume when appropriate, leaving drivers without one route to compare off-peak charging rates.
Consumer Scotland publishes response to Ofgem Future Price Protection discussion paper
Consumer Scotland has published its response to Ofgem's Future Price Protection discussion paper, urging the regulator to place consumer outcomes at the centre of any reform of the energy price cap.
Retrofit Roundtable urges Scottish Government to act on retrofit recommendations
The Retrofit Roundtable, backed by SNIPEF and 12 industry partners, has published a report urging the Scottish Government to act quickly on retrofit so Scotland meets its net-zero and fuel poverty targets.
Scotland, Wales and Northern IrelandRules and RegulationWhere to Start
ECIU report finds real-life fuelling costs of top-selling PHEVs exceed claims by £500 a year
Analysis by the Energy and Climate Intelligence Unit finds the UK's ten best-selling plug-in hybrid cars cost about £500 a year more to fuel in real-world driving than their manufacturers claim.
EPC insulation recommendation requirement removed
The requirement for homes to have no outstanding loft and cavity wall insulation recommendations on their Energy Performance Certificate before receiving a Boiler Upgrade Scheme grant was removed on 8 May 2024.
First Warm Home Prescription trial with an energy supplier launched with ScottishPower
Energy Systems Catapult has launched the first Warm Home Prescription trial run with an energy supplier, with ScottishPower installing efficiency measures at no cost to households through the Energy Company Obligation.
Pod Point launches Solo 3S home EV charger with solar integration
Pod Point has launched the Solo 3S home EV charger, adding solar charging modes that let drivers use excess solar power alone or topped up from the grid.
Andersen A3 charge point launched
Andersen EV launched its A3 home charge point in May 2024, a compact unit with a hidden cable that has since collected design and product awards and a colour collaboration with paint brand COAT.
Andersen A3 home charger launched
Andersen launched its A3 home charger in May 2024 with a seven-year warranty, the longest the company says is available on any home charge point, covering the unit and ancillary parts.
Big Energy Credit Claim Back campaign launched
The Warm This Winter coalition's Big Energy Credit Claim Back campaign drew more than 20,000 sign-ups and an average reclaim of £330, as polling found 68 per cent of bill payers want credit returned automatically.
Boiler Upgrade Scheme extended to April 2028 with additional £1.5 billion
The government has extended the Boiler Upgrade Scheme to April 2028 and added £1.5 billion of funding over three years, according to Ofgem's annual report on the scheme it replaced.
British Gas launches You Pay: We Pay bill-matching scheme
British Gas has launched You Pay: We Pay, a £15m scheme that matches the affordable energy payments of eligible customers for six months from June 2024.
char.gy installs its 3,000th public charging point
char.gy has installed its 3,000th public charging point, with new charge points going live at a rate of around 400 per month, according to figures published by Zapmap.
Connect Direct digital platform went live
The Energy Networks Association has confirmed its Connect Direct platform, a standardised digital application system for low carbon technology installations, went live as of May 2024.
First phase of Warm Homes, Healthy Futures begins
National Energy Action has begun the first phase of Warm Homes, Healthy Futures, a multi-year fuel poverty and health programme across England, Wales and Scotland, backed by the four gas distribution networks.
Indefinite CE recognition established for 21 product regulations
The previous government removed the time limit on CE recognition in May 2024, making CE marking indefinitely valid for 21 product regulations including the 2010 Ecodesign Regulations.
Inflation returns to Bank of England 2.0% target
UK inflation reached the Bank of England's 2.0% target in May 2024, down from a 41-year high of 11.1% in October 2022, though household energy bills remain well above their pre-crisis levels.
National Infrastructure Commission report confirms UK on course for over 300,000 public chargers by 2030
ChargeUK's July 2024 white paper reports nearly a million UK charge points and says growth is on track for more than 300,000 public chargers by 2030, as the National Infrastructure Commission confirmed in May 2024.
Ofgem publishes benchmark maximum charges for Charge Restriction Period 12b
Ofgem has published the regional benchmark maximum charges for gas and electricity under the default tariff cap for Charge Restriction Period 12b, with all values given exclusive of VAT.
Opinium survey finds 4.5 million adults made unwell by home heat
Opinium polling released by energy efficiency campaigners found 4.5 million UK adults, 8 per cent of the population, were made unwell by heat in their own homes in the last 12 months.
Survey finds UK public favours gas over heat pumps
A YouGov survey for the Energy and Utilities Alliance has found that only 10% of people would consider a heat pump as a replacement for a gas boiler, while about half would prefer hydrogen added to the existing gas supply.
- April 2024
EDF launches Essentials 1Yr May25 fixed tariff
EDF has launched Essentials 1Yr May25, a one-year fixed tariff priced at £1,580, which it says is £110 below the current price cap and the cheapest offered by any large supplier.
Which? publishes EPC reform policy paper
Which? has published a policy paper calling on the UK and Scottish governments to reform Energy Performance Certificates on information, accessibility and accuracy, saying current certificates fail households.
BUS regulations amended by the Boiler Upgrade Scheme (England and Wales) (Amendment) Regulations 2024
Ofgem's quarterly reports confirm the Boiler Upgrade Scheme regulations were amended in May 2024, with the scheme's budget, grant levels and application rules changing repeatedly since.
E3G publishes report on creating a UK heat pump mass market
E3G has published a report setting out the routes to market and financial offers it says are needed to underpin a mass market for heat pumps in the UK.
New warranty registration system replaced old warranty form
Sunsynk has replaced its old warranty registration form with a new system, warning that registrations made on or before 24 April 2024 may not be searchable on it.
New extended warranty terms take effect for qualifying purchases
Luxpower has confirmed that extended warranty terms apply to end customers who buy and install its inverters together with its own brand batteries from 23 April 2024 onwards.
SSEN announces £4.1m underground cable upgrade in Bridge of Don, Aberdeen
SSEN Distribution has announced a £4.1m project to replace more than 3.7km of underground cables in Aberdeen, improving supplies to over 7,000 properties and adding capacity for heat pumps and EV chargers.
Consultation on smart and secure electricity system implementation published
The government has published its response to the 2024 consultation on smart and secure electricity systems, confirming standards for energy smart appliances, a load control licence and time of use tariff rules.
Phase One of East Dunblane network upgrade scheduled to start
SSEN Distribution is to begin the first phase of a £900,000 upgrade of the electricity network in East Dunblane on 15 April 2024, replacing underground cables and substation equipment.
Invoice schedule template and agent information added
HMRC has added a schedule of invoices template and guidance on using an agent to its DIY housebuilders VAT refund guidance, and added invoice date of issue to the list of required details.
Non-MCS export application approved and exports live
A household whose solar installer was not MCS-registered has had its non-MCS export application approved by Octopus Energy, with exports going live on 11 April 2024.
SunPower Performance 7 became available in EMEA and APAC
Maxeon has launched its SunPower Performance 7 solar panels for homes and businesses in Europe, the Middle East, Africa, Asia and the Pacific, with a 30-year warranty and Cradle to Cradle Bronze certification.
Visit a Heat Pump scheme officially launched
Nesta launched its nationwide Visit a Heat Pump service on 11 April 2024, letting householders book a visit to see a working heat pump in a nearby home before deciding on one.
EHPA publishes its annual report for 2023
The European Heat Pump Association has published its annual report for 2023, setting out what the Brussels-based industry body describes as the year's highlights, challenges and hot topics.
Consultation on changes to various permitted development rights closes
The government consultation on changes to various permitted development rights, covering home extensions, electric vehicle chargepoints and air source heat pumps, closed for responses on 9 April 2024.
Permitted development rights consultation closes
A government consultation on changes to permitted development rights in England, including rules affecting air source heat pumps, closed on 9 April 2024 after opening on 13 February.
ECIU analysis scores Government energy security strategy 3/10 two years on
The Energy and Climate Intelligence Unit has scored the Government three out of ten on the commitments in its British Energy Security Strategy, two years after it was published.
ECO4 Delivery Guidance version 2.1 published
Ofgem published version 2.1 of its ECO4 Delivery Guidance on 5 April 2024, adding rules on customer contributions, insulation preconditions, electric heating and hybrid heat pumps.
ECO4 Measures Table version 3.0 published
Ofgem has published version 3.0 of the ECO4 Measures Table, adding an electric storage heater row and revising footnotes and eligibility presentation.
OVO launches 0% APR solar financing option
OVO has launched a 0% APR solar financing option giving households 36 months interest-free to spread the cost of a solar panel installation, subject to a £500 deposit.
Cornwall Insight projects price cap rise in Q4 2024 and Q1 2025
Cornwall Insight projections published by EDF show the price cap falling to £1,560 in Q3 2024, then rising to £1,631 in Q4 2024 and £1,634 in Q1 2025.
HHIC responds to DLUHC consultation on permitted development rights changes
The Heating and Hotwater Industry Council has told a government consultation that the one metre boundary rule and the 0.6 cubic metre size limit for air source heat pumps should not be removed without safeguards.
Schneider Electric launches three eMobility charging solutions
Schneider Electric has announced three electric vehicle charging products, including a home charger and a commercial fast charger, at its annual Innovation Summit.
2024 Flexi Product variable charges take their 1 April 2024 values
ScottishPower has published the component unit rates and standing charges that make up its Flexi Product variable costs from 1 April 2024, with a second set of values shown for 1 October 2024.
Additional £735m energy debt charge takes effect under Ofgem rules
Ofgem's additional £735m bad debt allowance took effect on 1 April 2024, adding £28 a year to the typical household bill on top of £842m already charged.
New approach to consumer protection in energy markets to apply from April 2024 onwards
The government has confirmed it will develop a new approach to consumer protection in energy markets applying from April 2024, including options such as social tariffs.
Boiler Upgrade Scheme applications more than doubled year on year after grant increase
Applications to the Boiler Upgrade Scheme more than doubled in April 2024 compared with April 2023, after the grant rose from £5,000 to £7,500, according to figures cited by industry.
New Build Heat Standard takes effect in Scotland
Scotland's New Build Heat Standard took effect on 1 April 2024, barring direct emission heating in new buildings whose building warrant is applied for on or after that date.
Climate Change Levy main rates change for gas and solid fuels
From 1 April 2024 the main Climate Change Levy rate on gas rises to match the frozen electricity rate, with solid fuel rates raised proportionally and LPG left frozen.
E.ON pay-monthly subscription pilot to launch in April
E.ON will open a pay-monthly subscription pilot in April giving 350 North West households a heat pump, solar panels and a battery from £150 a month over 20 years.
Energy Price Guarantee replaced by levelisation scheme
The Energy Price Guarantee's prepayment unit rate discount was replaced on 1 April 2024 by a non-volumetric payment levelisation scheme that shifts costs between payment methods.
Gas network costs charged to households rise 38% from 1 April 2024
The estimated annual household contribution to running the gas network rose from £118.53 in 2021 to £163.69 from 1 April 2024, a 38% increase, according to a Warm This Winter report.
Household Support Fund extension began
The Household Support Fund extension to 30 September 2024 began on 1 April 2024, with £421 million allocated to local authorities in England for vulnerable households.
ivie publishes Heat Pumps 101 guide
ivie has published Heat Pumps 101, the fourth and final free guide in its Future of Energy series, answering common questions about how heat pumps work and whether they suit a home.
Market Stabilisation Charge to be removed
The Market Stabilisation Charge, a temporary levy paid between suppliers when customers switch, is to be removed in April 2024, Energy UK has said in an explainer on price cap cost recovery.
NEA fuel poverty estimate updated for the price cap from 1 April 2024
National Energy Action's estimate that 6 million UK households, 21.1 per cent, are in fuel poverty applies from 1 April 2024, when the new Ofgem price cap took effect.
Ofgem began reviewing permanent removal of prepayment premium
Ofgem began work in April 2024 on options to remove the prepayment meter price premium for good, after a temporary ban on charging prepayment customers more took effect in July 2023.
Ofgem confirms technical changes to price cap wholesale model taking effect from April 2024
Ofgem has confirmed technical changes to the wholesale cost allowance model used to set the energy price cap, taking effect from April 2024, and decided against adjusting the cap for 2022 to 2023 wholesale costs.
Energy Bills and the Price CapRules and RegulationWhere Our Energy Comes From
Ofgem to consult on operating cost allowances in spring 2024
Ofgem expects to consult in spring 2024 on changes to operating cost allowances, following a call for input and its analysis of requests for information.
Ofgem planned formal consultation on Consumer Consent for Spring 2024
Ofgem has said it will publish a consultation in spring 2024 setting out proposed decisions on how energy consumers give, manage and revoke consent to share their data.
Ofgem price cap from April 2024 puts poorly insulated homes around £340 a year worse off on gas bills
Analysis from the Energy and Climate Intelligence Unit finds that under Ofgem's April 2024 price cap, homes rated EPC band F pay around £340 a year more for gas than band C homes.
Energy Bills and the Price CapRules and RegulationInsulation and Glazing
OVO electricity standing charge rises to 60.31p per day
A customer on the OVO community forum reports their electricity standing charge rising from 43.39p per day in 2023 to 60.31p per day from 1 April 2024, and asks why.
Prepayment meter standing charges levelled with Direct Debit under the price cap
From 1 April 2024 prepayment meter standing charges fall to the level paid by direct debit customers under Ofgem's price cap, ending the long-standing prepayment premium.
Energy Bills and the Price CapRules and RegulationStatistics
Recast EU Energy Performance of Buildings Directive adopted
The recast EU Energy Performance of Buildings Directive was adopted in April 2024, setting renovation and zero-emission building goals that the Scottish Government says it aims to align with where possible.
New redeveloped MCS Scheme comes into effect
The redeveloped MCS Scheme took effect on 1 April 2024, resetting the consumer protections that sit behind certified small-scale renewable installations in UK homes.
REMA update includes zonal pricing as an option for further consideration
Ofgem's discussion paper on the future of the default tariff price cap sets out options for reform, including zonal wholesale pricing, and asks for responses by 10 May 2024.
Standing charges rise as unit costs fall slightly from 1 April
Electricity standing charges rise 13% and gas standing charges 6% from 1 April 2024, while unit costs fall slightly, as analysis puts energy firm profits at over £420 billion since the crisis began.
Supplier switches must complete within five working days with £30 compensation
Ofgem rules in force from 1 April 2024 require energy suppliers to complete a customer's switch within five working days, with £30 compensation payable if the deadline is missed.
Rules and RegulationEnergy SuppliersEnergy Bills and the Price Cap
Temporary debt-related costs allowance introduced in the price cap
Ofgem introduced a temporary allowance in the price cap from April 2024 letting suppliers recover debt-related costs incurred between April 2022 and March 2024 above the permanent allowances.
Third £299 cost of living payment due in spring 2024
The final £299 instalment of the £900 means-tested cost of living payment is due in spring 2024, following £301 paid in spring 2023 and £300 in autumn 2023.
TrustMark notifies DESNZ of suspected fraud under ECO schemes
The National Audit Office reports that TrustMark told DESNZ in April 2024 that some retrofit businesses were suspected of overclaiming for work carried out under the Energy Company Obligation.
Updated WHQS 2023 standard published
The Welsh Government has published an updated Welsh Housing Quality Standard, WHQS 2023, adding guidance on carbon emissions across housing portfolios and on whole stock assessments and the Target Energy Pathway.
Rules and RegulationScotland, Wales and Northern IrelandYour Type of Home
Warm Homes advice service full public launch
The Welsh Government has confirmed that a full public Warm Homes advice service will be launched on 1 April 2024, offering impartial advice on using energy more efficiently.
Warm Homes Nest scheme launched
The Welsh Government launched its new demand-led Warm Homes Nest scheme on 1 April 2024, replacing the previous Nest contract, which ran to the end of March 2024.
Wave 2.2 grant funding allocated
The Social Housing Decarbonisation Fund's Wave 2.2 allocated £75.5 million of grant funding in April 2024, building on £778 million awarded under Wave 2.1 in March 2023.
New Welsh Government Warm Homes programme launched
A new Welsh Government Warm Homes programme began on 1 April 2024, shifting support towards low carbon measures such as heat pumps and solar panels, as Nest published its 2023-24 annual report.
Grants and SchemesScotland, Wales and Northern IrelandHeat Pumps
WHAM funding taken over by Wales & West Utilities
The Centre for Sustainable Energy says its WHAM advice service in Bristol, BANES and North Somerset has been funded by Wales & West Utilities since April 2024.
- March 2024
Energy price cap levels updated for 1 April to 30 June 2024 with standing charge levelisation introduced
Ofgem has set the default tariff cap for 1 April to 30 June 2024 at £1,690 for a typical Direct Debit household, down £238, and has levelled prepayment standing charges with Direct Debit.
Market Stabilisation Charge expired
The Market Stabilisation Charge expired on 31 March 2024, removing a levy that suppliers could previously apply when a household switched away from them during the energy crisis.
ECIU analysis finds Government policy pushing UK backwards on energy security
A year after the Government's Powering Up Britain strategy, the Energy and Climate Intelligence Unit says recent policy changes have increased the UK's reliance on imported gas and oil.
Rules and RegulationWhere Our Energy Comes FromEnergy Independence
Ohme Home Pro eligibility changed to both commercial and residential
The Office for Zero Emission Vehicles has reclassified Ohme's Home Pro chargepoint as eligible for both commercial and residential grants, opening it to household grant funding.
Scottish Government publishes analysis of phase 3 PDR consultation responses
The Scottish Government has published its analysis of 467 responses to a consultation on extending permitted development rights for renewable energy equipment, with most proposals drawing majority support.
Statutory instrument on solar Permitted Development Rights laid before Scottish parliament
The Scottish Government laid a statutory instrument before parliament on 28 March 2024 to simplify permitted development rules for solar, with changes expected to take effect on 24 May.
Rules and RegulationSolar PanelsScotland, Wales and Northern Ireland
Consultation on the Home Energy Model: Future Homes Standard Assessment closed
The National Insulation Association has published its response to the Home Energy Model consultation, which closed on 27 March 2024 and will set the assessment method for the Future Homes Standard.
Solar Energy UK submits response to Future Homes and Buildings Standards 2023 consultation
Solar Energy UK has told the Government it backs an amended Option 1 with mandated solar in the Future Homes and Buildings Standards, opposes Option 2, and has flagged a bug in the Home Energy Model.
Hypervolt announces app 5.3 with new sign-in and scheduling features
Hypervolt has announced app version 5.3, rolling out gradually to all users through the end of March 2024, with native account sign-in, energy estimates for scheduled charging and a cross-day schedule countdown.
Ofgem publishes discussion paper on the future of domestic price protection
Ofgem has opened a discussion on whether the default tariff price cap needs reform, seeking views by 10 May 2024 on how household price protection should work as the retail market changes.
Which? names Scottish Power, Ovo Energy and British Gas worst energy suppliers for customer service
Which? has named Scottish Power, Ovo Energy and British Gas as the worst energy suppliers for quick responses and effective solutions, with Octopus Energy rated best.
E.ON Next electricity prepayment emergency credit increased from £5 to £10
E.ON Next has raised emergency credit on most electricity prepayment meters from £5 to £10, with the increase still being rolled out and customers told by letter or email.
Warm Homes, Healthy Futures national health programme launched by NGN, NEA and UK gas distribution networks
Northern Gas Networks, National Energy Action and the UK's other gas distribution networks have launched a multi-year fuel poverty and health programme, Warm Homes, Healthy Futures, at the House of Lords.
Wickes launches fully installed Hypervolt EV charger service
Wickes customers can now add a fully installed Hypervolt home charger to their order for £410, using Hypervolt's Trusted Installers and Bedfordshire installer ProEV.
Electric Vehicle Chargepoint Grant for Households with On-Street Parking opens
The Electric Vehicle Chargepoint Grant for Households with On-Street Parking opened on 18 March 2024, offering 75 per cent off a home chargepoint and cross-pavement solution, up to a maximum of £500.
Hypervolt and OVO expand charger installation partnership
Hypervolt has announced a multi-year Managed Installations Programme with OVO Energy, under which OVO engineers will fit Hypervolt Home 3 Pro chargers for partnership customers on the Charge Anytime tariff.
Toshiba Carrier UK launches DAISEIKAI 10 air conditioner in the UK
Toshiba Carrier UK has launched the DAISEIKAI 10 air conditioner in the UK, a unit built with 43% recycled plastic components and a suite of air purification and sensing features.
Consultation launched on postponing Clean Heat Market Mechanism to 1 April 2025
The Government has opened a consultation on postponing the Clean Heat Market Mechanism to 1 April 2025, while confirming changes to Boiler Upgrade Scheme eligibility rules.
DESNZ announces delay of Clean Heat Market Mechanism and changes to Boiler Upgrade Scheme
DESNZ announced on 14 March 2024 that the Clean Heat Market Mechanism would be delayed to 1 April 2025 and that the Boiler Upgrade Scheme would drop its insulation requirement and accept biomass boilers with integrated cooking functions.
DESNZ announces significant changes to the Boiler Upgrade Scheme
The Department for Energy Security and Net Zero has announced changes to the Boiler Upgrade Scheme, including relaxed insulation rules, new biomass eligibility and tighter commissioning deadlines, in force from 8 May 2024.
DESNZ publishes Boiler Upgrade Scheme consultation outcome
DESNZ has set out the outcome of its Boiler Upgrade Scheme consultation, keeping the EPC requirement but dropping the rule that loft and cavity wall insulation recommendations must be resolved first.
Government announces changes to the Boiler Upgrade Scheme and Clean Heat Market Mechanism
Claire Coutinho has announced changes to the Boiler Upgrade Scheme, including new eligibility for biomass boilers with integrated cooking functions and a higher capacity limit for shared ground loops.
Government removes EPC insulation requirement from Boiler Upgrade Scheme eligibility
The government has removed the Boiler Upgrade Scheme rule requiring no outstanding loft and cavity wall insulation recommendations on a valid EPC, and has consulted on delaying the Clean Heat Market Mechanism.
Government response to Boiler Upgrade Scheme regulations consultation published
The government has confirmed changes to the Boiler Upgrade Scheme rules, dropping the EPC insulation recommendation bar and widening eligibility for biomass boilers and shared ground loops.
Nesta publishes report on future subsidies for heat pumps
Nesta has published a report on improving heat pump subsidies and welcomed the removal of an insulation condition from the Boiler Upgrade Scheme, while warning that a delay to the Clean Heat Market Mechanism could unsettle the market.
Nesta responds to Boiler Upgrade Scheme regulations consultation
Nesta has told a government consultation that the Boiler Upgrade Scheme should keep its EPC requirement but drop the rule barring homes with outstanding loft or cavity wall insulation recommendations.
Rules and RegulationGrants and SchemesInsulation and Glazing
Panasonic announces Big Aquarea T-CAP M Series heat pump
Panasonic has announced the Big Aquarea T-CAP M Series heat pump, offered in 20 to 30 kW sizes and scalable to 300 kW in cascade with up to 10 units connected.
Secretary of State correspondence published on consultation responses
Correspondence dated 14 March 2024 from the Secretary of State covers the Boiler Upgrade Scheme consultation response, an addendum to the Clean Heat Market Mechanism response, and the Improving Boiler Standards and Efficiency response.
Installer update published for safety notice
Ideal Heating has published an installer update to its February safety notice, confirming a safety upgrade for boilers made between August 2022 and 7 January 2024.
NIA responds to Scottish Government Heat in Buildings Bill consultation
The National Insulation Association has told the Scottish Government it supports its Heat in Buildings Bill proposals but wants solid wall insulation added to the list of measures used to meet minimum energy efficiency standards.
Rules and RegulationInsulation and GlazingScotland, Wales and Northern Ireland
SSEN and partners announce accelerated connection timescales for 7,800 homes in West London
SSEN Distribution and National Grid have brought forward connection dates for 7,800 homes across three West London boroughs using ramped connections, with projects once slated for the 2030s now able to connect within 12 to 24 months.
Publication of the second REMA consultation
The second Review of Electricity Market Arrangements consultation, published on 12 March 2024, asks for views on options to cut thermal constraint costs, which made up 40 per cent of balancing costs in 2023/24.
SSEN announces completion of VFES vulnerability innovation project
SSEN Distribution has completed the VFES innovation project, funded by Ofgem's Network Innovation Allowance, which predicts where and when communities are most vulnerable to power cuts and to missing out on low-carbon technology.
Children's rights impact assessment published for new Warm Homes Programme
The Welsh Government has published a children's rights impact assessment for its new Warm Homes Programme, which replaces Nest and extends eligibility to low income households as well as those on benefits.
Grants and SchemesYour Type of HomeScotland, Wales and Northern Ireland
Heat in Buildings Bill consultation closes
The Scottish Government's consultation on proposals for a Heat in Buildings Bill closed on 8 March 2024 after receiving over 1,600 responses, and the Bill has since been redrafted.
Social Housing Net Zero Standard consultation closed
The Scottish Government's consultation on a new Social Housing Net Zero Standard closed on 8 March 2024, with responses now under independent analysis ahead of a report.
Rules and RegulationYour Type of HomeScotland, Wales and Northern Ireland
Welsh Government publishes integrated impact assessment for new Warm Homes Programme
The Welsh Government has published an integrated impact assessment for its new Warm Homes Programme, setting out a £260 million cost, carbon savings and a worst first approach to fuel poverty.
Grants and SchemesYour Type of HomeScotland, Wales and Northern Ireland
Which? publishes response to Scottish Government consultation on Heat In Buildings Bill
Which? has responded to the Scottish Government's consultation on the Heat in Buildings Bill, backing long term targets and installer certification while warning that support must match the scale of the change.
Future Homes and Buildings Standards consultation closes
The government consultation on the Future Homes and Buildings Standards closed on 6 March 2024, setting the rules for energy efficiency and heating in new homes in England.
Spring Budget 2024 delivered by Chancellor Jeremy Hunt
Jeremy Hunt's Spring Budget on 6 March 2024 cut employee National Insurance by 2p, extended the 5p fuel duty cut and launched a Public Sector Productivity Programme.
UK first Powercast feature launched by UK Power Networks and ev.energy
UK Power Networks and ev.energy have launched Powercast, a free app feature that notifies electric vehicle drivers in London, the South East and East of England about power cuts affecting their charging.
HPA reports 166% increase in qualified heat pump installers
The Heat Pump Association reports that the number of people completing eligible heat pump installer training rose 166 per cent in 2023, from just under 3,000 in 2022 to close to 8,000.
AECB reports Prospecthill Court retrofit as biggest AECB Retrofit project thus far in the UK
River Clyde Homes is retrofitting 90 flats in a 15-storey Greenock tower block with Kier Group, a project the AECB describes as its largest UK retrofit and the first to its standards in Scotland.
Boiler Upgrade Scheme allowance increased to £7,500 per heat pump installation
MCS has said the Boiler Upgrade Scheme allowance has recently been increased to £7,500 per air source and ground or water source heat pump installation in England and Wales.
Chancellor confirms end of the Energy Price Guarantee
The Chancellor has confirmed the Energy Price Guarantee will end and left tariff reform out of the Spring Budget, closing the scheme that capped household unit rates.
Confirmation of new EV battery manufacturing facility in Somerset
The Society of Motor Manufacturers and Traders has confirmed a multi-billion pound electric vehicle battery manufacturing facility will be built in Somerset, providing 4,000 skilled jobs.
Covid-19 cap amendment to end in March 2024
Ofgem's temporary amendment to the energy price cap, which allowed suppliers to recover additional costs incurred during the Covid-19 pandemic, runs until March 2024, Energy UK has said.
Energy price guarantee backstop due to end
The energy price guarantee stays as a backstop until the end of March 2024, after which the Department for Energy Security and Net Zero will consult on arrangements for vulnerable consumers.
Energy Price Guarantee and cost of living payments to end
The Energy Price Guarantee and cost of living payments end on 31 March 2024, leaving the Household Support Fund as the only extended support and no new money for energy efficiency.
Energy Price Guarantee support to expire at end of March 2024
Ofgem has confirmed that Energy Price Guarantee support ends on 31 March 2024, replaced from 1 April by a levelisation allowance that cuts prepayment standing charges and raises Direct Debit bills slightly.
ESO outlines Beyond 2030 report
The Electricity System Operator set out its Beyond 2030 report in March 2024, recommending transmission network investment for the 2030s to support a decarbonised grid.
Existing Nest scheme to end in March 2024
The Welsh Government has confirmed its Warm Homes Nest scheme will close at the end of March 2024, with a replacement programme starting on 1 April to avoid any gap in provision.
Fuel Insecurity Fund ceased
The Scottish Government's Fuel Insecurity Fund ceased in 2024/25, after making more than £63 million available to households since late winter 2020.
Government delays Clean Heat Market Mechanism to April 2025
The government has delayed the Clean Heat Market Mechanism, the scheme that would have fined boiler makers for missing heat pump sales targets, to a proposed April 2025 start.
Household Support Fund extended by six months with £500 million
The Household Support Fund, which was due to close on 31 March 2024, has been extended by six months so that a further £500 million reaches vulnerable households before 30 September 2024.
Hypervolt launches Managed Installations Programme with loveelectric
Hypervolt launched a Managed Installations Programme with salary sacrifice provider loveelectric on 1 March 2024, with OVO engineers installing Home 3 Pro chargers for partnership customers.
Market Stabilisation Charge extension period ends
Ofgem has allowed the Market Stabilisation Charge to expire at the end of its extension period in March 2024, confirming no adjustment to the price cap for wholesale costs incurred between October 2022 and September 2023.
NAO report highlights challenges in decarbonising home heating
The National Audit Office's March 2024 report found delays and cancellations in hydrogen heating trials and lower than expected Boiler Upgrade Scheme uptake, drawing industry criticism of the advice behind heat policy.
NEA launches GB-wide fuel poverty and health programme
National Energy Action has launched Warm Homes, Healthy Futures, a Great Britain wide fuel poverty and health programme backed by the four gas distribution networks, with delivery starting in May.
Nesta heat pump suitability mapping project begins
Nesta began a project in March 2024 to map how suitable different types of heat pump are for neighbourhoods across Great Britain, aiming to build an impartial dataset for local heat planning.
Ofgem publishes Affordability and debt call for input
Ofgem has opened a call for input on affordability and debt in the domestic retail market, with responses due in May 2024, as household energy debt reaches record levels.
Ofgem publishes Future of domestic price protection discussion paper
Ofgem has published a discussion paper on the future of domestic price protection, asking whether the default tariff price cap should be reformed as the retail energy market changes.
Order made extending Scottish permitted development rights for renewables, windows and electricity network infrastructure
The Town and Country Planning (General Permitted Development) (Scotland) Amendment Order 2024 extends permitted development rights for domestic and non-domestic renewables, window replacement and electricity network infrastructure.
Rules and RegulationScotland, Wales and Northern IrelandSolar Panels
OVO Charge Anytime beta in progress for Hypervolt chargers
Hypervolt has said it is working with OVO and Kaluza on a beta for OVO Charge Anytime, with news on next steps expected within weeks, alongside a new telemetry feature.
UK regulators publish joint debt collection statement
The FCA, Ofgem, Ofwat and Ofcom have published a joint debt collection statement through the UK Regulators' Network, setting four expected outcomes for how utilities treat customers in debt.
New repairing standard elements commence
New elements of Scotland's repairing standard covering safe kitchens, fixed heating, safe access to common parts, secure common doors, residual current devices and other fuels took effect for private rented homes on 1 March 2024.
Residential firmware bundle 4.20.32 released
SolarEdge has published residential firmware bundle 4.20.32, adding G100 compliance for its Home EV Charger in the UK, Home Network and Zigbee mixing, and faster Power Optimizer detection.
SMMT publishes findings on EV buyer deferral and calls for VAT changes in Spring Budget
The Society of Motor Manufacturers and Traders says half of would-be electric car buyers now plan to wait until after 2030, and has asked the Chancellor to halve VAT on new private EV purchases.
Spring 2024 Budget extends Windfall Tax and Household Support Fund but ends other support
The Spring 2024 Budget extended the Windfall Tax and the Household Support Fund for limited periods, but ended other bill support on 31 March and announced no new energy efficiency funding.
Spring Budget 2024 delivered without private EV fiscal incentives
The Society of Motor Manufacturers and Traders has called the Spring Budget a missed opportunity on private electric vehicle demand, after it delivered no fiscal incentives for private buyers.
SSE has hubs live at five M7 retail parks with 15 more in planning
SSE has opened ultra-rapid charging hubs at five M7 retail parks and says a further 15 are going through planning, as it works towards 500 hubs by 2030.
- February 2024
Citizens Advice responds to DESNZ consultation on heat network zoning
Citizens Advice has told the government it supports heat network zoning but wants consumer protection built into the policy, warning that leaving a heat network is extremely difficult once a building is connected.
Kensa launches Shoebox NX Ground Source Heat Pump
Kensa has launched the Shoebox NX ground source heat pump, a British-made unit it says can decarbonise heating for 60 per cent of UK homes when used in shared ground loop networks.
Scottish House Condition Survey 2022 key findings published
The Scottish Government's 2022 Scottish House Condition Survey puts fuel poverty at 31% of households, around 791,000, up from 24.6% in 2019, with 18.5% in extreme fuel poverty.
StatisticsScotland, Wales and Northern IrelandYour Type of Home
SSEN becomes first DNO to publish full smart meter half-hourly consumption datasets
SSEN Distribution has become the first UK distribution network operator to publish its full smart meter half-hourly consumption datasets, covering over 1.8 million meters across its north and south licence areas.
Utility Warehouse launches Fixed Saver 15 and Fixed 15 fixed energy tariffs
Utility Warehouse has launched two fixed energy tariffs priced below both the January and April 2024 price caps, with the cheaper option requiring customers to move two other services to the supplier.
Warranty document issued for RI-ENERGYFLOW inverters
Rayleigh Instruments has published warranty conditions for its RI-ENERGYFLOW-MINI and 3P series inverters, offering a 10 year repair or replace term to end users from the date of purchase.
SSEN announces £2.2m Dorchester Town Green Recovery upgrade under way
SSEN Distribution has confirmed a £2.2m nine-month upgrade in Dorchester Town, adding 7.2MW of capacity for more than 21,000 homes and businesses, due to finish by November 2024.
Two-week trial of Visit a Heat Pump ran before nationwide launch
Nesta began a two-week trial of its Visit a Heat Pump booking platform on 28 February 2024, ahead of the scheme's nationwide launch, according to the charity's later report on the service.
£28 bad debt cost added to annual bills for 12 months
Ofgem has added £28 to annual energy bills for 12 months within the April price cap to help suppliers recover bad debt costs, as the cap falls to £1,690.
Ofgem announces April-June 2024 price cap
Ofgem has set the April to June 2024 price cap, which the Resolution Foundation says will produce the second biggest percentage fall in consumer energy prices since the cap began in 2019.
Ofgem announces price cap level for 1 April to 30 June 2024
Ofgem has set the energy price cap for 1 April to 30 June 2024 at a typical dual-fuel annual bill of £1,690, a 12 per cent fall, with prepayment meters becoming the cheapest way to pay.
Ofgem decides not to adjust energy price cap for additional wholesale costs
Ofgem has decided not to adjust the energy price cap for differences between wholesale costs and allowances over October 2022 to September 2023, and will make two small technical changes to its wholesale allowance model.
Smart meter In-Home Display voluntary replacement principles first published
The government has published voluntary principles under which energy suppliers agree to provide replacement in-home displays after the 12-month period in which they are obliged to maintain the equipment.
EDF acquires solar panel and battery installer Contact Solar
EDF has acquired Chorley-based solar panel and battery installer Contact Solar, its second installer purchase in a year, as it builds towards combined solar, battery, heat pump and EV offers.
Government responds in written statement to CMA consumer protection review
The Government has accepted that retrofit consumers face difficulties and a confusing standards landscape, in a written statement responding to the competition watchdog's green heating and insulation review.
Westminster Hall debate on cavity wall insulation government support
The government has acknowledged poorly executed cavity wall insulation installations and says it is fully committed to protecting consumers with insulation products in their homes.
Ideal Heating confirms safety upgrade rollout from end of February
Ideal Heating has confirmed it will begin rolling out a safety upgrade to boilers built between August 2022 and 7 January 2024 from the end of February 2024, and advises owners to repressurise to 1.5 bar.
ECIU estimates UK spent around £105bn on wholesale gas in 2.5 years of the gas crisis
The Energy and Climate Intelligence Unit estimates the UK spent around £105bn on wholesale gas in two and a half years of the gas crisis, about £75bn more than before it.
Nesta publishes Clean heat: coordinating the switch street by street
Nesta has published a blueprint for switching homes to low-carbon heating street by street, proposing new national and local bodies to coordinate installations alongside the existing household-led approach.
NEA and partners publish Fuel Poverty Monitor identifying £18 billion energy efficiency funding gap
National Energy Action, with Energy Action Scotland and Gemserv, has published a Fuel Poverty Monitor identifying a funding gap of at least £18 billion to meet England's 2030 fuel poverty energy efficiency target.
Welsh Government publishes response to Ofgem call for input on standing charges
The Welsh Government has told Ofgem that standing charges should be abolished, that North Wales pays the highest in Great Britain, and that a social tariff is overdue.
Rules and RegulationEnergy Bills and the Price CapWhere Our Energy Comes From
Which? warns of spray foam insulation scams targeting vulnerable people
Which? reports that the Wales Against Scams Partnership has warned of scammers targeting vulnerable people with dodgy and non-existent insulation offers sold through doorstep, phone and online marketing.
YouGov poll released showing 79% of MPs back mandatory solar panels for new-build homes
A YouGov poll of 107 MPs, commissioned by the MCS Foundation, found 79 per cent support making solar panels mandatory on all new-build homes from 2025, with 61 per cent backing mandatory battery storage.
Consultation on changes to permitted development rights opened
The government consulted on changes to permitted development rights for electric vehicle charge points and air source heat pumps between 13 February and 9 April 2024, drawing 1,409 responses.
Permitted development rights consultation opens
The government has opened a consultation on changes to permitted development rights in England, covering larger home extensions, building upwards, demolition and rebuild, electric vehicle charge points and air source heat pumps.
MCS opens four-week consultation on changes to MIS 3005-D heat pump design standard
MCS has opened a four-week consultation on changes to its heat pump design standard, proposing a definition of hybrid systems, removal of the 100% heat loss sizing rule and a minimum 55% peak power contribution.
NIBE introduces S1156 and S1256 ground source heat pumps
NIBE has introduced the S1156 and S1256 ground source heat pumps, adding two new models to its UK range of low-carbon heating equipment.
Eligible chargepoint model list first published
The Office for Zero Emission Vehicles published its first list of electric vehicle chargepoint models eligible for its grants, covering residential, commercial and dual-use equipment.
Hypervolt rolls out Multi-Mode Scheduling to Home 3.0 and Home 3 Pro chargers
Hypervolt has begun rolling out Multi-Mode Scheduling to all Home 3.0 and Home 3 Pro chargers after completing beta testing, converting existing schedules automatically over the coming week.
Labour announces new warm homes plan
Labour has announced a new warm homes plan, prompting the fuel poverty charity National Energy Action to call for urgent, funded action on energy efficiency for the households least able to heat their homes.
SSEN submits £10m Storm Arwen funding application to Ofgem
SSEN Distribution has asked Ofgem for £10m of dedicated funding for five projects to improve storm response and network resilience, following the regulator's review of the response to Storm Arwen.
ECIU publishes estimate of the cost of not zero in 2023
The Energy and Climate Intelligence Unit estimates that missing net zero technologies and higher food bills cost UK households and government £73bn over 2022 and 2023, and at least £87bn since the early 2010s.
120 organisations sign letter urging Household Support Fund extension
The End Fuel Poverty Coalition joined 120 organisations in a letter to the Chancellor asking for the Household Support Fund to be extended by at least a year, as new figures put the cost of the bills crisis at £2,300 per household.
Addendum to NISEP 2023/25 Framework Document published
The Utility Regulator published a February 2024 addendum to the NISEP 2023/25 Framework Document, changing income eligibility, heat pump monitoring, governance and customer protections.
Rules and RegulationScotland, Wales and Northern IrelandHeat Pumps
British Gas customer support packages reach £140 million
British Gas announced customer support packages totalling £140 million between August 2022 and February 2024, according to the British Gas Energy Trust, which has itself received nearly £200 million since 2004.
British Gas launches Price Promise tariff priced below Ofgem price cap
British Gas has launched a fixed-rate Price Promise tariff at £1,699 a year for average dual fuel use, promising to beat the Ofgem price cap until at least July.
BUS vouchers awarded rise 75% year on year after grant increase to £7,500
MCS reports that Boiler Upgrade Scheme vouchers awarded in February 2024 were 75 per cent higher than a year earlier, following the increase in the grant from £5,000 to £7,500.
Disrepair to critical elements rose from 45% in 2023 to 48% in 2024
The Scottish House Condition Survey 2024 reports that disrepair to critical elements in Scottish homes rose from 45 per cent in 2023 to 48 per cent in 2024, alongside a fall in fuel poverty.
Electrical storage batteries included in the stated VAT circumstances
Electrical storage batteries installed in homes and relevant charitable buildings were brought within the VAT energy-saving materials rules from 1 February 2024, under stated circumstances.
February 2024 drop in fuel voucher help
Citizens Advice says the number of people it helped with fuel vouchers fell in February 2024, after a record January, as £299 Cost of Living payments and the warmest February on record eased immediate pressure.
Fixed-rate energy tariffs return to the energy market
Fixed-rate energy tariffs have started returning to the UK energy market, according to Home Energy Scotland, which says households should weigh contract length and exit fees before signing up.
Good Energy acquires Trust Solar
Good Energy has closed Trust Solar, the JPS Group solar and storage components business it acquired in February 2024, saying it will concentrate on solar and battery installations.
Government applies prepayment meter discount
The government has applied a discount on prepayment meters since February 2024 so that customers are not financially penalised for being moved onto one.
Government introduces voluntary principles for replacing smart meter displays
The Department for Energy Security and Net Zero introduced voluntary principles in February 2024 to help households obtain a replacement smart meter display once the 12-month supplier obligation has ended.
Heat pump installation works provision inserted
VAT law for energy-saving materials was amended on 1 February 2024 so that installing ground source and water source heat pumps includes the groundworks or dredging needed for their pipework.
Homes for Net Zero scheme opens
E.ON and Energy Systems Catapult opened the Homes for Net Zero research scheme in February 2024, offering vouchers and efficiency measures to owners of solid-walled homes with smart meters.
Ideal Heating issues customer safety notice on boiler fault
Ideal Heating has issued a safety notice covering boilers built between August 2022 and 7 January 2024, with an engineer-installed safety device for affected models.
Launch of Interim CMIS EC5 service
The Electricity System Operator launched an interim Constraint Management Intertrip Service for the EC5 region in February 2024, with an enduring service to follow from April 2025.
National delivery of Visit a Heat Pump service begins
Nesta has been running its Visit a Heat Pump service nationally since February 2024, connecting people considering a heat pump with owners willing to show them a working system.
Ofgem allows involuntary prepayment meter installations to resume
Ofgem has confirmed that some energy suppliers may resume installing prepayment meters without household consent in early 2024, ending a pause on the practice.
Rules and RegulationEnergy Bills and the Price CapSmart Meters
Ofgem approves R0147 and confirms standing charge levelisation from 1 April 2024
Ofgem has confirmed that standing charges for prepayment meter and direct debit customers under the price cap will be levelled from 1 April 2024, accepting change proposal R0147.
Ofgem decided to extend the BAT for a further year
Ofgem decided in February 2024 to extend the ban on acquisition-only tariffs for a further year, citing residual risk in removing it and the Market Stabilisation Charge at the same time.
Ofgem introduced the Float temporary debt allowance
Ofgem has opened a consultation on whether the temporary debt allowance it added to the energy price cap in February 2024, known as the Float, was set at the right level.
Rules and RegulationEnergy SuppliersEnergy Bills and the Price Cap
Ofgem levelisation decision opens potential phase 2 on debt-related costs
Ofgem has said it could consult on levelling debt-related costs between Standard Credit and Direct Debit customers, as part of a wider review of price cap operating cost allowances.
Ofgem lowers price cap by around 12% for domestic energy bills
Ofgem has lowered its price cap for domestic energy bills by around 12% from April 2024, but gas and electricity costs remain 60% higher than in 2021, according to the End Fuel Poverty Coalition.
Ofgem sets out contingency proposals for price cap methodology
Ofgem has set out more detailed proposals for amending the price cap methodology if legislation on an energy intensive industry exemption is not in place by 1 April 2024.
Price cap announcement applies discount to prepayment standing charges
The February 2024 price cap announcement applied a discount to prepayment standing charges, making prepayment slightly cheaper than standard credit for the first time.
Relevant charitable purpose definition inserted
The definition of a relevant charitable purpose has been inserted into the VAT rules for installing energy-saving materials, taking effect from 1 February 2024.
The Renewable Technology Collective achieves MCS certification
The Renewable Technology Collective, a Scottish heat pump installer working across Angus, Tayside and Aberdeenshire, became MCS-certified for air source heat pumps in February 2024, a process its founder says took two months.
VAT ESM relief reforms to be implemented on 1 February 2024
The government has confirmed it will expand VAT relief on energy-saving materials from 1 February 2024, adding electrical battery storage, water-source heat pumps and diverters across the whole United Kingdom.
Which? carries out EPC mystery shopping research
Which? sent 12 members for home energy assessments in February and March 2024 and found that eight of the 11 completed cases did not appear accurate.
- January 2024
Keston Boilers issues safety notice for boilers made between August 2022 and 7 January 2024
Keston Boilers has issued a safety notice for ten boiler ranges made between August 2022 and 7 January 2024, with a free engineer-fitted safety upgrade for affected homes.
Minimum Supply Prices from 1 February 2024 added
Government guidance for heat network support under the Energy Bills Discount Scheme was updated on 31 January 2024 to set out the Minimum Supply Prices applying from 1 February 2024.
VAT relief extended to charitable purpose buildings, water source heat pumps, battery storage and Smart diverters
From 1 February 2024 VAT relief on energy-saving materials was extended to charitable purpose buildings, water source heat pumps, electrical battery storage, smart diverters and associated groundworks.
Council of the European Union adopts revised F-gas regulation
The Council of the European Union adopted a revised F-gas regulation on 29 January 2024, phasing down fluorinated gases used in heat pumps, air conditioners, fridges and some medicines.
MCS to exhibit at Everything Electric UK events for the first time
MCS will exhibit at all three Everything Electric UK events in 2024 for the first time, sharing an Energy Advice Stand with OVO to discuss small-scale renewables and certification.
NEA and EAS launch UK Fuel Poverty Monitor warning 3 million English households will remain in fuel poverty by 2030
National Energy Action and Energy Action Scotland warn that three million English households will still be in fuel poverty by 2030, with an £18 billion funding gap identified in their UK Fuel Poverty Monitor.
SSEN moves to Weather Warning status for north of Scotland ahead of 31 January winds
SSEN Distribution moved to Weather Warning status for the north of Scotland on 29 January 2024, then upgraded to Yellow Alert on 30 January, ahead of very strong winds forecast for Wednesday 31 January.
MCS 020 consultation closes with 55 responses
MCS has published its response to a consultation on the MCS 020 sound standard for air source heat pumps, which closed on 26 January 2024 with 55 responses.
Warm This Winter releases third Tariff Watch report on standing charges
Warm This Winter's third Tariff Watch report identifies 14 obscure charges inside the Ofgem price cap that it says have pushed electricity standing charges up 119 per cent since winter 2020/21.
SSEN restores power to 35,000 homes after Storm Isha
SSEN restored power to 35,000 homes in central southern England after Storm Isha, as the network operator prepared for Storm Jocelyn and set out compensation for affected customers.
Storm Jocelyn forecast to disrupt SSEN network
SSEN restored power to more than 36,000 homes after Storm Isha and warned that Storm Jocelyn is expected to disrupt its network through Tuesday and Wednesday.
Grant UK launches EvoLink Hybrid System Hub
Grant UK has made the EvoLink Hybrid System Hub available, a wall-mounted unit that combines an Aerona³ heat pump with an existing fossil fuel boiler in one heating system.
SSEN maintains yellow alert for north of Scotland ahead of Storm Jocelyn
SSEN keeps its yellow alert for the north of Scotland as Storm Jocelyn is forecast to bring 75mph gusts overnight, while crews finish reconnecting 370 properties left without power by Storm Isha.
Which? ranks British Gas worst energy firm overall in annual survey
Which? has ranked British Gas bottom of its annual energy firm survey with an overall score of 56 per cent, while naming Octopus Energy, Ecotricity and E (Gas & Electricity) as Recommended Providers.
SSEN moves to Weather Warning status for central southern England
SSEN Distribution moved to Weather Warning status for central southern England on 18 January 2024, warning of gusts of 55 to 60mph from Sunday night into Monday morning.
£16m fund opens for West Midlands homeowners to pay for energy efficiency improvements
The West Midlands Combined Authority has opened a £16 million Home Upgrade Grant fund giving eligible off-gas-grid homeowners in four council areas grants of up to £18,000 for insulation, solar panels and heat pumps.
Hypervolt releases app version 5.1 with PDF report downloads and troubleshooting guide
Hypervolt has begun rolling out version 5.1 of its charger app, adding direct PDF downloads of consumption reports and an in-app troubleshooting guide for connection problems.
NEA publishes response to additional debt-related costs allowance policy consultation
National Energy Action has published its response to the consultation on an additional debt-related costs allowance, saying record market debt and arrears of £2.6bn show households are falling behind on energy costs.
Rules and RegulationWhere to StartEnergy Bills and the Price Cap
NEA publishes response to prepayment meter standing charges consultation
National Energy Action has published its response to the statutory consultation on prepayment meter standing charges and other debt costs, restating its long-standing call to remove payment premiums.
Energy Bills and the Price CapRules and RegulationWhere to Start
Nesta Impact Investments invests £2 million in heat pump provider Aira
Nesta Impact Investments has put £2 million into heat pump and clean energy service Aira, as part of the company's €145 million Series B financing round announced on 16 January 2024.
Rinnai announced a new product launch programme
Rinnai has set out a launch programme running through the first quarter of 2024, covering low-GWP heat pumps, electric water heaters, hot water cylinders and plate heat exchangers.
Publication of Air Source Heat Pump Noise & Permitted Development Rights in Wales reports (phase 1 & 2)
The Welsh Government has published two reports on air source heat pump noise and permitted development rights, examining whether the current three-metre boundary rule should change.
Rules and RegulationHeat PumpsScotland, Wales and Northern Ireland
Treasury makes the VAT (Installation of Energy-Saving Materials) Order 2024
The Treasury has widened the temporary zero rate of VAT on installing energy-saving materials to cover water source heat pumps, certain batteries and smart diverters from 1st February 2024.
Nesta publishes report on how much insulation UK houses really need
Nesta has published a report arguing that insulation is not a prerequisite for heat pumps and proposing that 13 million homes reach EPC C by 2030 at a cost of around £60 billion.
Zapmap publishes record 2023 EV charging statistics
Zapmap's year-end figures show UK public charging points grew 45 per cent in 2023, with ultra-rapid devices up 112 per cent and charging hubs up 145 per cent.
Leeds City Council launches Home Upgrade Grant scheme with Everwarm
Leeds City Council has opened a Home Upgrade Grant scheme with Everwarm, offering free energy upgrades to eligible off-gas homeowners and a two-thirds discount to landlords, backed by £15.5 million that expires in March 2025.
Grant UK launches the Aerona Smart Controller
Grant UK has launched the Aerona Smart Controller, a weather compensated controller for its Aerona³ heat pump range that adds remote monitoring, app access and per-zone heating curve configuration.
Weather warning for central southern England with damaging winds forecast
SSEN activated contingency plans and added teams ahead of gusts forecast above 55mph inland and 60mph on coasts and high ground across central southern England on 2 January 2024.
Boiler manufacturers raise wholesale prices ahead of Clean Heat Market Mechanism
Five boiler manufacturers raised wholesale prices by £95 to £120 in January 2024 in response to the proposed Clean Heat Market Mechanism, then returned the money after the scheme was delayed.
Boiler Upgrade Scheme grant rise to £7,500 drives applications up nearly 39%
Ofgem's eighth Boiler Upgrade Scheme quarterly report shows 6,835 voucher applications between February and April 2024, after the heat pump grant rose to £7,500 in October 2023.
Coalition members call for social tariff in Spring Budget
End Fuel Poverty Coalition members called in January 2024 for a social tariff to be included in that year's Spring Budget, as part of a long-running campaign for energy tariff reform.
Consumer Scotland responds to Ofgem's Standing Charges Call for Input
Consumer Scotland has told Ofgem that moving standing charges onto unit rates in isolation would hit Scottish, disabled and electric heating households hardest, and that the regulator's own modelling does not justify the change.
Rules and RegulationEnergy SuppliersEnergy Bills and the Price Cap
Daikin Multi+ system launched in the UK
Daikin's Multi+ system, which provides heating, cooling and hot water from one outdoor unit, reached the UK in 2024 after being available in Europe, according to a Daikin case study.
Eight suppliers cleared to restart involuntary prepayment meter installations
Eight energy suppliers met Ofgem's criteria to restart involuntary prepayment meter installations from January 2024, after the practice was suspended in February 2023.
End Fuel Poverty Coalition estimates 4,950 excess winter deaths caused by cold homes in winter 2022/23
The End Fuel Poverty Coalition has raised its estimate of excess winter deaths caused by cold homes in the UK in winter 2022/23 to 4,950, up from 4,706, after new official data.
UK energy debt reported at just under £3 billion
The British Gas Energy Trust has reported that the UK is in just under £3 billion of energy debt, as the price cap rose about 5 per cent on 1 January 2024.
Energy National Policy Statements came into effect
The energy National Policy Statements were designated and came into effect in January 2024, with solar infrastructure treated as a Critical National Priority for nationally significant low carbon infrastructure.
New UK-EU Rules of Origin scheduled to begin
The Society of Motor Manufacturers and Traders has warned that tougher UK-EU Rules of Origin begin on 1 January 2024, with electric vehicles traded both ways facing possible tariffs.
Extended battery warranty for EV models registered from 1 January 2024
Kia's UK model pages state that high-voltage battery warranty cover for its electric models registered from 1 January 2024 runs to 8 years or 100,000 miles.
First suppliers restart involuntary PPM activity
Ofgem has confirmed that the first energy suppliers restarted involuntary prepayment meter installations in January 2024, after independent audits verified they met strengthened rules introduced in November 2023.
Good Energy launches Export Only tariff
Good Energy launched Export Only in January 2024, a 4p per kWh export tariff open to any household with a smart meter and a certified renewable installation, without requiring a Good Energy import deal.
UK Government to introduce zero-emission vehicle mandate
The UK Government has committed to a zero-emission vehicle mandate from 1 January 2024, extended to Northern Ireland by ministerial agreement, setting annual zero-emission sales targets for manufacturers.
Government withdrawal notice issued for UPP e-bike battery
A Government withdrawal notice issued in January 2024 told Amazon, eBay and Alibaba that UPP e-bike batteries U004 and U004-1 pose a serious risk of fire, and listings have since been found on Facebook Marketplace.
Issuance of accelerated connection contracts for 10 GW of BESS
The Electricity System Operator issued connection contracts with accelerated dates for 21 battery storage projects totalling 10 GW at the start of 2024, it has reported.
ivie launches Future of Energy series with Solar 101 guide
ivie has launched a Future of Energy series of home energy guides, beginning with a free Solar 101 download and followed by a second guide on battery storage.
Octopus Energy launches UK's first vehicle-to-grid tariff
Octopus Energy launched Octopus Power Pack, described as the UK's first vehicle-to-grid tariff, at the beginning of 2024, following a vehicle-to-grid trial with National Grid ESO in 2022.
Ofgem energy price cap to rise by 5% from January 2024
Ofgem's energy price cap rises 5% from 1 January 2024, taking a typical household bill from £1,834 to £1,928 a year, with prepayment and cash or cheque customers paying more.
Energy Bills and the Price CapStatisticsRules and Regulation
Ofgem price cap from January 2024 puts EPC band F gas bills £415 above band C
Analysis by the Energy and Climate Intelligence Unit finds gas bills in EPC band F homes will average £415 a year more than band C homes under Ofgem's price cap from January 2024.
Ofgem price cap rises in January 2024
A quarterly Tariff Watch report from the Warm This Winter coalition says 14 obscure charges, passed through standing charges, are keeping electricity bills at record levels after January's price cap rise.
Price cap expected to rise around 1% in January 2024
Cornwall Insight expects the Ofgem price cap to rise by around 1% in January 2024 after European gas prices rose again, taking a typical annual bill to about £1,932.
Price cap increases on 1 January 2024
National Energy Action marked the 1 January 2024 price cap rise by saying 6.1 million UK households are now in fuel poverty, 1.6 million more than when the energy crisis began.
Energy Bills and the Price CapWhere to StartYour Type of Home
Recall issued for Komodo Heat Mats due to electric shock risk
Electrical Safety First has recalled five models of Komodo Heat Mats, citing a risk of electric shock from overheating when the products are not used in accordance with the instructions.
Record month for prepayment meter top-up help
Citizens Advice helped a record number of people who could not afford to top up their prepayment meter in January 2024, with energy debt also at record levels.
Scottish Central Government Energy Efficiency Grant Scheme stopped funding new measures
The Scottish Central Government Energy Efficiency Grant Scheme has not funded new measures since January 2024, with its funding due to end in 2026, according to the Scottish Government's Heat in Buildings progress report.
Sunsave Plus subscription model launched
Sunsave launched Sunsave Plus, a solar subscription with no upfront cost, at the beginning of 2024, offering installation, financing and maintenance through one company under a 20-year guarantee.
Water company PSR registrations after this date flow to energy networks and suppliers
From 1 January 2024, households that join a water company's Priority Services Register have their details passed automatically to energy networks and suppliers, removing the need for a second registration.
Winter Fuel Payment cut back
The Winter Fuel Payment, cut back in 2024, will be restored to many pensioner households in England and Wales from winter 2025, but only where income is below £35,000 a year.
Zero emission vehicle mandate becomes law
The Zero Emission Vehicle mandate became law in January 2024, setting manufacturers annual quotas for zero emission cars and vans on the pathway to 2035.
Zero Emission Vehicle Mandate expected to come into force
The Zero Emission Vehicle Mandate is expected to come into force in January 2024, setting a minimum quota for new battery electric vehicle registrations for every brand.
ZEV mandate targets scheduled to begin
From 1 January 2024, the zero emission vehicle mandate requires an increasing share of each manufacturer's annual new car and van sales in the UK to be zero emission, rising to 100% in 2035.