Ebico Living customers are supplied by Octopus Energy to September 2024, after which the supply is provided by Rebel Energy, according to notes to editors published by Which?1. The change was recorded in the consumer body's annual assessment of energy supplier sustainability, published on 17 October 2024, which states that Octopus Energy supplies Ebico Living "to September 2024, after which it is powered by Rebel Energy"1.
The same assessment placed Rebel Energy joint-fourth from the bottom of 17 suppliers scored, with a total of 35 per cent, the same as Utilita1. Rebel Energy received four points out of seven for buying and selling renewable power and three points for its greenhouse gas emissions1. The bottom of the table was occupied by E (Gas & Electricity) and Outfox the Market, which both scored 0 points1.
At the top, Octopus Energy scored 90 per cent, with Ecotricity and Good Energy each scoring 85 per cent1. All three received the Which? Eco Provider endorsement1. Ecotricity and Good Energy have been named Eco Providers for four years in a row, while Octopus Energy makes the list for the second year running1.
"Octopus Energy supplies London Power and Ebico Living (to September 2024, after which it is powered by Rebel Energy)."
Which? said its rankings are based on information energy suppliers shared with it in August 2024 and their published fuel mix as the assessment went to press1. Generating, buying and selling renewable power accounted for half of the points available1. Points were also awarded for supplying green gas, offering time of use products, above-average solar export rates, and installing low-carbon technology such as solar panels, heat pumps, battery storage, insulation or EV chargers1. Points were deducted for generating power from fossil fuels, buying power from fossil fuel generators, or links to fossil fuels through a supplier's parent company1.
| Supplier | Score |
|---|---|
| Octopus Energy | 90 per cent |
| Ecotricity | 85 per cent |
| Good Energy | 85 per cent |
| Utilita | 35 per cent |
| Rebel Energy | 35 per cent |
| Utility Warehouse | 15 per cent |
| E (Gas & Electricity) | 0 points |
| Outfox the Market | 0 points |
Why it matters for households
A change of supplier of this kind affects who a household pays, who it contacts about its account, and which fuel mix and tariff options sit behind its meter. For Ebico Living customers, the supplier named on bills and correspondence changes from October 2024, and the sustainability profile of that supply changes with it: Octopus Energy scored 90 per cent in the Which? assessment, while Rebel Energy scored 35 per cent1. Which? awarded Rebel Energy four points out of seven for buying and selling renewable power and three points for greenhouse gas emissions1.
For a household weighing up its own energy independence, the assessment sets out what sits behind a supplier's green claims. Half the available points related to generating, buying and selling renewable power, with more points for buying directly from generators that do not receive government subsidies1. Points also reflected whether a supplier offers solar export tariffs at above-average rates, time of use products, green gas, and installation of measures such as solar panels, heat pumps, battery storage, insulation or EV chargers1. Which? said 65 per cent of those responsible for choosing a supplier consider sustainability credentials important, based on an online survey of 3,000 UK adults in August 20241.
Which? also stated that the most impactful way for households to cut their carbon footprint is to use less gas and electricity1.
What happens next
The supply change takes effect from October 2024, when Ebico Living is powered by Rebel Energy1. No further dated steps for the transfer, including any effect on tariffs or account arrangements for Ebico Living customers, have been reported.