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Pension Age Winter Heating Payment in Scotland

Do I qualify for the Winter Heating Payment? How much will I get, and when will the money arrive?

Scotland's Winter Heating Payment gives eligible people a set amount each winter, paid straight into the same account as their benefits, with clear rules on who gets it and what to do if the money does not turn up.

A kitchen table with a plain white letter lying beside a bank card and a scatter of coins, with a small model of a domestic heating oil tank standing behind them, suggesting a winter heating payment arriving in a household's account.
In this guide
  1. What The Payment Is
  2. Scotland's Replacement
  3. How Much You Get
  4. Who Qualifies
  5. Income Rule And Recovery
  6. Opting Out And Back In
  7. Automatic Or Claim Needed
  8. Timing And Confirmation
  9. Disagreeing With A Decision
  10. Other Heating Cost Help
  11. Energy Independence Impact

The Pension Age Winter Heating Payment is Scotland's annual heating benefit for people of State Pension age. It is paid once a year, it is tax-free, and for the qualifying week of 21 to 27 September 2026 the amount is between £105.55 and £316.70 depending on age and household circumstances1. It has replaced the Winter Fuel Payment for people in Scotland and is administered by Social Security Scotland rather than the Department for Work and Pensions1.

Most people receive it without doing anything. Social Security Scotland pays it into the same account as the State Pension or any other Scottish benefit, letters confirming the amount are sent from November 2026, and most payments are made in November or December1. A small number of people, chiefly those who have deferred their State Pension and some couples with a joint benefit award, need to claim, and claims for winter 2026/27 must arrive by 31 March 20271.

Entitlement is not means-tested at the point of payment, but it is clawed back higher up the income scale. Where an individual's total income is over £35,000, HMRC takes the payment back through the tax system after it has been paid1. The threshold applies to individual incomes and not to joint incomes over £35,0001. The Scottish Government budgeted £157 million for the payment after recovery from pensioners with taxable income above £35,0004.

What the payment is and what it does

The Pension Age Winter Heating Payment helps people of State Pension age pay their heating bills, and it is paid once a year1. It is a one-off, tax-free payment made during the winter to households in Scotland with someone over State Pension age8. It is paid to the household rather than to each person: the payment is limited to one per household9.

It is not a tariff, a discount or a credit applied to an energy account. It is cash into a bank account, which means a household can spend it on gas, electricity, heating oil or anything else. For homes off the gas grid, where heating oil or LPG is bought in bulk and paid for up front, that flexibility matters more than it does for a metered customer.

What the payment does not do is change the underlying cost of heating a home. A payment of £105.55 to £316.70 offsets part of one winter's bills; it does not insulate a loft, replace a boiler or reduce a household's exposure to wholesale energy prices in the following year. Capital measures sit in separate programmes such as the Home Energy Scotland grant and loan and HEEPS area based schemes. The Scottish Government's own fuel poverty work notes that the change to pensioner winter payments will potentially affect over 800,000 households of older people in Scotland, of whom almost 250,000 are on very low incomes, many of whom should be receiving Pension Credit but are not10.

Receiving the payment does not reduce anything else. It does not count as income when entitlement to other benefits is worked out8.

Scotland's replacement for the Winter Fuel Payment

The Winter Fuel Payment has been replaced in Scotland by the Pension Age Winter Heating Payment1. The Winter Fuel Payment now applies in England, Wales and Northern Ireland only11. The Scottish benefit was created when the payment was devolved, and it was described at the outset as the renamed successor to the Winter Fuel Payment, introduced from winter 2025/2612.

The two schemes share their basic architecture: age-based entitlement, a September qualifying week, automatic payment for most recipients, and the same £35,000 individual income recovery rule operated by HMRC1. Where they differ is in the amounts. The Winter Fuel Payment for winter 2026 to 2027 is between £100 and £30013. The Scottish payment for the same winter runs from £105.55 to £316.70, a slightly higher range1.

FeaturePension Age Winter Heating Payment (Scotland)Winter Fuel Payment (England, Wales, NI)
Amount, winter 2026/27£105.55 to £316.701£100 to £30013
Administered bySocial Security Scotland1DWP Winter Fuel Payment Centre14
Income recovery threshold£35,000 individual income1£35,000 total income13
Bank statement labelPAWHP15not stated in these sources
Contact if unpaidby 1 March 202715by 27 January 202714

The devolution of this payment is one of the clearest cases of the four nations diverging on household energy support; the wider pattern is set out in why home energy grants differ across the four nations and in which energy powers are devolved and which are reserved.

The current design followed consultation. Consumer Scotland published its response to the Scottish Government's consultation on the Pension Age Winter Heating Payment on 19 January 202412. An earlier equality impact assessment for the low income Winter Heating Payment shows the same policy instincts at work: the Scottish Government kept in the underpinning legislation the ability to legislate for additional payments should the need arise, rather than splitting the award into instalments16.

A printed comparison sheet lying on a table showing two side-by-side columns of plain colour bars of slightly different heights, one column headed for Scotland and one for the rest of the UK, with a small simplified map of the British Isles beside it shading Scotland differently from England, Wales and Northern Ireland.
How the devolved Scottish payment differs from the Winter Fuel Payment paid elsewhere in the UK. Image: Illustration

How much you get: £105.55 to £316.70

An older couple sitting together on a sofa in a warm, simply drawn living room in winter, both wearing jumpers, with a radiator on the wall and a window showing cold weather outside, representing one payment per household.
An older couple at home in winter

The amount depends on age, on the age of anyone else eligible living in the household, and on both of their circumstances2. Age is the main driver: an older household receives more. The rates below apply to the qualifying week of 21 to 27 September 202615.

CircumstanceAmount
Joint benefit claim, one or both born before 28 September 1946£316.7015
Care home entry before 29 June 2026, born before 28 September 1946£158.3515
Care home entry before 29 June 2026, born between 28 September 1946 and 27 June 1960£105.5515

For the preceding winter the range was lower, at £101.70 to £305.10, with published household rates of £203.40 where the oldest person was under 80 and £305.10 where the household contained someone aged 80 or over17. The rates are therefore uprated between winters, and the figure a household received last year is not a reliable guide to this year's amount.

When the replacement scheme was announced, the position was that all pensioners would be eligible for at least £100, with the exact amount depending on age9. The published 2026/27 floor of £105.55 is consistent with that1.

Two points are worth holding in mind. First, the payment is one per household, so two eligible people living together do not receive two full awards9. Second, the amounts are modest against a winter's heating costs, particularly in rural and island Scotland where costs run higher, as set out in energy costs in Scotland's islands and remote areas.

Who qualifies, and who does not

For winter 2026/27, eligibility requires having been born on or before 27 June 1960 and having lived in Scotland on the last day of the qualifying week, 21 to 27 September 20265. People living outside Scotland are not eligible for this payment; those elsewhere in the UK fall under the Winter Fuel Payment instead6.

Several groups are excluded even where the age and residence conditions are met:

  • Someone in hospital receiving free treatment for over a year and in hospital during the qualifying week2. Turn2us puts the same rule as free hospital treatment for the whole qualifying week and the 52 weeks before it6.
  • Someone in prison for the whole of the qualifying week2.
  • Someone who was getting Pension Credit or Universal Credit during the qualifying week, lived in a care home full time before 29 June 2026, and was in a care home for the whole qualifying week6.
  • Someone who needs permission to enter the UK and whose leave states they cannot access public funds6.

Care home entry after that date is treated differently. Where a person went to live in a care home on or after 29 June 2026 and is otherwise eligible, the amount is based on their situation before they entered the care home15.

Scotland runs a separate low income Winter Heating Payment for households on qualifying benefits, and a Child Winter Heating Payment for disabled children and young people; the pension age payment is distinct from both.

The £35,000 income rule and how HMRC recovers the money

A letter from HMRC lying on a table beside a bank statement, showing recovery of the payment through the tax system, with a simplified isometric figure seated nearby reading it.
A letter about money being recovered

Everyone of qualifying age receives the payment, but people with higher individual incomes do not keep it. Where individual taxable income is over £35,000 for the 2025/26 tax year, HMRC recoups the Pension Age Winter Heating Payment1. The threshold applies to individual incomes and not to joint incomes over £35,000, so a couple whose separate incomes are each below the threshold are not caught, while one person above it is1. Recovery happens after the payment has been made, through the tax system.

Recovery happens after the money has been paid, not instead of paying it6. HMRC recovers the amount by changing the tax code in the 2027 to 2028 tax year, or by adding it to the 2026 to 2027 tax year for people who submit a Self Assessment return6. The mechanism mirrors the one applied to the Winter Fuel Payment across the rest of the UK, where HMRC recoups the payment through the tax system if individual taxable income exceeds £35,000 for the relevant tax year18.

The recovery is of the full amount, not a taper: guidance on the equivalent UK payment states that someone above the threshold is required to pay back the full payment11. Nothing about this changes the tax status of the payment itself, which remains tax-free8.

The fiscal effect is visible in the Scottish Government's own figures: £157 million was allocated through the Pension Age Winter Heating Payment after payment recovery from pensioners with a taxable income above £35,0004.

Opting out, and opting back in

People who expect to be above the income threshold can decline the payment. Opting out of the winter 2026/27 Pension Age Winter Heating Payment is done through an online form, which asks for personal details including a national insurance number, and must be completed by 19 October 20266.

The consequence runs beyond one winter. No payment is made in future years until the person opts in again by contacting Social Security Scotland6. Circumstances change: someone whose income falls below £35,000 after retirement or a change in pension drawdown would need to take an active step to restart the payment rather than having it resume automatically2.

The position in the rest of the UK is similar in shape but on different dates: for the Winter Fuel Payment, anyone expecting total individual income from private pension, State Pension and other sources to be over £35,000 can opt out of future payments, with a deadline of September 2026 for winter 2026 to 202713.

Automatic payment, or when a claim is needed

A paper claim form lying flat on a household table with a pen resting beside it, ready for the small number of people who must apply rather than being paid automatically.
A claim form ready to fill in

Most eligible people get the payment automatically and do not need to apply1. It is usually paid automatically where the person is receiving certain benefits such as Pension Credit, State Pension or Universal Credit3. A small number of people will need to apply1.

Claims are typically needed in these situations:

  1. No Winter Fuel Payment was received in the previous year3.
  2. The State Pension has been deferred since the previous winter3.
  3. The applicant is part of a couple with a joint claim for Pension Credit, income-based Jobseeker's Allowance, income-related Employment and Support Allowance, Income Support or Universal Credit, and the main person receiving that benefit is under State Pension age3.

The scheme opens for claims in October 20263. A claim needs a national insurance number, the date of any marriage or civil partnership, and bank details3. Forms can be sent to Pension Age Winter Heating Payment, PO Box 10326, Dundee, DD1 9HB, and the helpline is 0800 182 2222, open Monday to Friday from 8am to 5pm3. For winter 2026/27, claims must be sent and arrive by 31 March 20273. The equivalent deadline for the previous winter was Tuesday 31 March 202617.

Qualifying week, payment timing and confirmation letters

The qualifying week is the third full week of September, which for winter 2026/27 is 21 to 27 September 20262. Entitlement is judged on that week, not on the weather: unlike a Cold Weather Payment, eligibility does not depend on a period of cold weather where the household lives18.

Letters are being sent from November 20261. Recipients should expect a letter in October or November telling them how much they will get, and a letter to confirm the payment15. Most payments are made in November or December2. It is paid directly into the bank or building society account where the State Pension or Social Security Scotland benefits are normally paid, and it appears as PAWHP on a bank statement15. For comparison, the separate low income Winter Heating Payment appears as WHP19.

If nothing has arrived by 1 March 2027, the step is to contact Social Security Scotland15. The corresponding date for the Winter Fuel Payment elsewhere in the UK is 27 January 2027, contacting the Winter Fuel Payment Centre14.

If you disagree with a decision

Where a decision on a claim is disputed, it can usually be looked at again, a process known as a re-determination7. If the decision is still disputed after re-determination, there is a right of appeal to an independent tribunal7.

The time limit is short. Turn2us states the position plainly for the comparable Scottish payment:

"The time limits are strict, you will usually be given one month to dispute a decision, so it is important to seek advice"
Turn2us7

One month from the decision is therefore the working assumption for a re-determination request7. Free advice on benefit decisions is available from Citizens Advice Scotland and from Social Security Scotland's own local delivery service.

Other help with heating costs in Scotland

A close-up of a white column radiator installed in a home
A column radiator in a home Image: Energy and Climate Intelligence Unit

The Pension Age Winter Heating Payment sits alongside several other awards, and mygov.scot lists other help with heating costs for people who receive it1. Social Security Scotland describes its winter range as covering pension age winter heating, child and disability payments to keep homes warm20.

SchemeWhat it isAmount
Winter Heating PaymentAnnual payment for low income households on qualifying benefits in Scotland, replacing the Cold Weather Payment19£62.00 in winter 2026-202721
Child Winter Heating PaymentFor under-19s on the highest rate care component of DLA or Child Disability Payment, or enhanced rate daily living PIP or Adult Disability Payment, in the qualifying week18Set separately
Warm Home DiscountRebate scheme with Pension Credit among the qualifying routes14Set separately

The low income Winter Heating Payment targets people of pension age, disabled adults, and families responsible for a child under 5 or a disabled child, where a qualifying low income benefit is in payment16. It is a single annual payment rather than an instalment scheme16. Details are covered in Winter Heating Payment in Scotland and the Warm Home Discount in Scotland.

What the payment means for household energy independence

Cash support of this kind reduces the bill, not the dependence. A household receiving between £105.55 and £316.70 remains fully dependent on its energy supplier, on wholesale prices, and now on two separate arms of government: Social Security Scotland for the payment, and HMRC for the recovery where income exceeds £35,0001. The payment can be withdrawn, uprated or redesigned by legislation, as the move from Winter Fuel Payment to Pension Age Winter Heating Payment itself demonstrates1.

There is also an administrative dependence that householders can act on. Automatic payment covers most people, but deferred pensions and some joint benefit claims require an application, and missing the 31 March 2027 deadline means the money is not paid at all3. Opting out is similarly sticky: once out, no payment is made in future years until the person opts back in6.

The durable reductions in winter energy dependence come from the fabric and the heating system rather than the benefit system, which is the point made repeatedly in Scotland's fuel poverty work: almost 250,000 of the pensioners affected are on very low incomes and many are not claiming the Pension Credit they may be entitled to10. For the wider picture of how Scotland's homes are heated and where the losses are, see how Scottish homes are heated, fuel poverty in Scotland, and the overview at home energy across the UK nations.

A white panel radiator under a window in a living room with a grey sofa and curtains
A white panel radiator under a window in a living room with a grey sofa and curtains. Image: Which?
Sources21 cited
  1. Pension Age Winter Heating Payment, mygov.scot, 2026-09-17
  2. Pension Age Winter Heating Payment guidance, Citizens Advice Scotland, 2026-09-20
  3. How do I claim a Pension Age Winter Heating Payment, Turn2us, 2026-08-10
  4. Helping households to manage their bills, Scottish Government, 2025-11-03
  5. Energy bill support this winter, British Gas Energy Trust, 2026-08-26
  6. Can I get a Pension Age Winter Heating Payment, Turn2us, 2026-08-10
  7. How do I challenge a Pension Age Winter Heating Payment decision, Turn2us, 2026-08-10
  8. What is a Pension Age Winter Heating Payment, Turn2us, 2026-08-10
  9. New fuel payment for pensioners in Scotland, British Gas Energy Trust, 2025-01-07
  10. Tackling fuel poverty in Scotland: engagement responses, Scottish Government, 2025-04-22
  11. What is a Winter Fuel Payment, Turn2us, 2026-08-05
  12. Response to the consultation on Pension Age Winter Heating Payment, Consumer Scotland, 2024-01-19
  13. Winter Fuel Payment, GOV.UK, 2026
  14. Cold Weather Payment, Winter Fuel Payment and Fuel Direct, Which?, 2026-08-24
  15. How much Pension Age Winter Heating Payment will I get, Turn2us, 2026-08-10
  16. Winter Heating Payment equality impact assessment, Scottish Government, 2022-11-18
  17. About the new Pension Age Winter Heating Payment, Home Energy Scotland, 2025-11
  18. Winter fuel payments briefing, House of Commons Library, 2026-02-26
  19. Winter Heating Payment, mygov.scot, 2026-09-17
  20. Benefits we deliver, Social Security Scotland, 2026-09-17
  21. Grants and benefits to help you pay your energy bills, Citizens Advice Scotland, 2026-09-17

Questions

Answers here, and more on their own pages.

Who do I contact if my payment has not arrived by 1 March 2027?

If no Pension Age Winter Heating Payment has reached the account by 1 March 2027, the body to contact is Social Security Scotland, which administers the benefit. Its helpline is 0800 182 2222, open Monday to Friday from 8am to 5pm. Most payments are made in November or December, and a letter confirming the amount is normally sent before the money arrives, so a missing letter is often the first sign of a problem.

What documents do I need if I have to make a claim?

A claim needs a national insurance number, the date of any marriage or civil partnership, and bank account details. Social Security Scotland also needs to be told if the applicant was in hospital, a residential care home or in prison during the qualifying week of 21 to 27 September, because those circumstances can change or remove entitlement. Paper forms go to Pension Age Winter Heating Payment, PO Box 10326, Dundee, DD1 9HB.

How do I opt out, and by when?

Opting out of the winter 2026/27 payment is done through an online form that must be completed by 19 October 2026, and it asks for personal details including a national insurance number. Opting out is not a one-year decision: no payment is made in future years either until the person contacts Social Security Scotland to opt back in.

Will the payment show on my bank statement?

Yes. The payment is labelled PAWHP, short for Pension Age Winter Heating Payment, on a bank statement. It is paid directly into the bank or building society account where the State Pension or other Social Security Scotland benefits are normally received, so no separate account details are needed by most recipients.

Does the payment affect my other benefits?

No. A Pension Age Winter Heating Payment does not count as income when entitlement to other benefits is worked out, so receiving it does not reduce Pension Credit, Universal Credit, Housing Benefit or any other award. The separate Winter Heating Payment in Scotland is treated the same way and does not affect other benefits either.

Is the payment taxable?

The payment itself is tax-free and is not taxed as income. That is separate from the recovery rule: a person whose individual taxable income is above £35,000 keeps none of the payment, because HMRC takes an equivalent amount back through the tax system afterwards. Below that threshold, the money is kept in full and nothing is owed.

What if I was in hospital, a care home or prison during the qualifying week?

Those circumstances must be reported. Someone in hospital receiving free treatment for the whole qualifying week and the 52 weeks before it is not eligible, nor is someone in prison for the whole qualifying week. A care home resident who was getting Pension Credit or Universal Credit and living in the home full time before 29 June 2026 is also excluded. Later care home entry can give a reduced amount.

How long do I have to challenge a decision about my payment?

The time limit is usually one month from the decision. The first step is a re-determination, where Social Security Scotland looks at the decision again. If the outcome is still disputed, the next step is an appeal to an independent tribunal. The limits are strict, so advice is normally sought quickly rather than after the month has passed.

Winter Fuel Payment Statistics: Recipients and SpendWho qualifies for the Winter Fuel Payment?When can I apply for the Winter Fuel Payment?Who can get help from Warmer Homes Scotland?What measures can I get a grant for under Warmer Homes Scotland?How does fuel poverty differ by heating fuel type in Scotland?