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Pension Age Winter Heating Payment in Scotland

Do I qualify for the Winter Heating Payment? How much will I get, and when will the money arrive?

Scotland's Winter Heating Payment gives eligible people a set amount each winter, paid straight into the same account as their benefits, with clear rules on who gets it and what to do if the money does not turn up.

Sources last checked 7 October 2026

On this page
  1. Purpose of the Payment
  2. Scotland's Substitute Payment
  3. Payment Amounts
  4. Eligibility and Exclusions
  5. Income Threshold and Clawback
  6. Leaving and Rejoining
  7. Automatic Payments and Applying
  8. Qualifying Week and Letters
  9. Challenging a Decision
  10. Further Heating Support
  11. Effect on Energy Self Reliance

The Pension Age Winter Heating Payment is Scotland's winter heating payment for people of State Pension age. It is paid once a year, it is tax-free, and for winter 2026/27 it is worth between £105.55 and £316.70 depending on your age and circumstances1. Most people who are eligible do not need to apply: Social Security Scotland pays it automatically into the same account where your State Pension or Social Security Scotland benefits normally go1.

The payment replaced the UK-wide Winter Fuel Payment in Scotland, and it works differently in one important respect. It is paid to eligible pensioners regardless of the size of their income, but if your individual income for the tax year is over £35,000, HMRC takes the payment back through the tax system1. That recovery rule is the question most people arriving at this page want answered, and it is covered in full below.

Purpose of the payment explained

The Pension Age Winter Heating Payment helps people of State Pension age pay their heating bills. It is paid once a year, during the winter, and it is a one-off, tax-free payment rather than a regular benefit1. Social Security Scotland administers it, and the money goes into the same account where you are normally paid your State Pension or any Social Security Scotland benefits1.

The payment is not means-tested at the point it is made. Independent guidance classifies it as a means-tested benefit because of the £35,000 recovery rule, but in practice everyone of pension age who meets the residence and qualifying week conditions receives the money, and the income test is applied afterwards through the tax system3. That design was a deliberate choice: the Scottish Government's 2025 announcement put the winter 2025/26 budget at £157 million through the payment, after recovery from pensioners with a taxable income above £35,0007.

For a household, the payment is a modest but predictable contribution towards winter heating costs. It does not depend on the weather, unlike the Cold Weather Payment it partly sits alongside, and it does not depend on which benefits you receive, unlike the low-income Winter Heating Payment which is a separate Scottish scheme worth £62.008. The Pension Age Winter Heating Payment is limited to one payment per household, and the exact amount depends on your age10.

Scotland's substitute for the Winter Fuel Payment

The Pension Age Winter Heating Payment has replaced the Winter Fuel Payment in Scotland1. The Winter Fuel Payment continues in England, Wales and Northern Ireland, where it is worth between £100 and £300 for winter 2026 to 2027, but people living in Scotland now receive the Scottish payment instead11.

The two payments are close cousins. The basic eligibility rules are the same, and the Scottish amounts are slightly higher than the UK equivalents: £105.55 to £316.70 against £100 to £30013. Both are paid automatically to most eligible people, both are tax-free, and both now carry the same £35,000 income recovery rule, with HMRC reclaiming the money from pensioners whose individual income exceeds the threshold11.

A printed comparison sheet lying on a table showing two side-by-side columns of plain colour bars of slightly different heights, one column headed for Scotland and one for the rest of the UK, with a small simplified map of the British Isles beside it shading Scotland differently from England, Wales and Northern Ireland.
How the devolved Scottish payment differs from the Winter Fuel Payment paid elsewhere in the UK. Image: Illustration

The scale of the change is significant for Scotland. The Scottish Government's fuel poverty engagement work estimated that the payment would potentially affect over 800,000 households of older people in Scotland, of whom almost 250,000 are on very low incomes, many of whom should be but are not in receipt of Pension Credit14. Consumer Scotland had earlier responded to the Scottish Government's consultation on the payment in January 2024, and the scheme that followed was renamed from the Winter Fuel Payment to the Pension Age Winter Heating Payment, sometimes abbreviated to PAWHP15.

Payment amounts: £105.55 to £316.70

An older couple sitting together on a sofa in a warm, simply drawn living room in winter, both wearing jumpers, with a radiator on the wall and a window showing cold weather outside, representing one payment per household.
An older couple at home in winter

For winter 2026/27, the payment ranges from £105.55 to £316.702. The amount depends on your age, the age of anyone else eligible that you live with, and both of your circumstances4. Independent guidance notes that things like your age, or whether you live with other people who also qualify, change how much you get3.

The published rates for the qualifying week of 21 to 27 September 2026 show how the bands work:

Your situationAmount
Joint benefit claim where one or both of you were born before 28 September 1946£316.702
In a care home since before 29 June 2026, born before 28 September 1946£158.352
In a care home since before 29 June 2026, born between 28 September 1946 and 27 June 1960£105.552

For comparison, the winter 2025/26 rates were £203.40 per eligible household where the oldest person was under 80, and £305.10 for households containing a person aged 80 or over17. Earlier guidance for that winter quoted a range of £101.70 to £305.10, and the announcement of the scheme in January 2025 stated that all pensioners would be eligible for at least £100, with the payment limited to one per household18.

The Scottish amounts sit slightly above the Winter Fuel Payment range of £100 to £300 paid in the rest of the UK12. If you went to live in a care home on or after 29 June 2026 and are eligible, the amount is based on your situation before you went into the care home2.

Eligibility and exclusions

To qualify for winter 2026/27, you must have been born on or before 27 June 1960 and have lived in Scotland on the last day of the qualifying week, which ran from 21 to 27 September 20265. The qualifying week is the third full week of September4. Living outside Scotland rules you out entirely11.

Several circumstances exclude you from the payment:

  • You were in hospital getting free treatment during the whole qualifying week and the 52 weeks before11
  • You were in prison for the whole qualifying week11
  • You lived in a care home for the whole qualifying week, had lived there full time since before 29 June 2026, and were getting Pension Credit or Universal Credit during the qualifying week11
  • You need permission to enter the UK and your leave says you cannot access public funds11

Citizens Advice Scotland summarises the same exclusions, including being in hospital getting free treatment for over a year and being in hospital during the qualifying week, or living in a care home for the qualifying week, at least 12 weeks prior, while getting certain benefits4. If any of these circumstances applied to you, you are also expected to let Social Security Scotland know when you claim6.

The contrast with the rest of the UK is worth noting. In England, Wales and Northern Ireland, the Winter Fuel Payment goes to people over pension age who get certain benefits20. In Scotland, the payment is not limited to benefit recipients: all pensioners in Scotland receive it during winter 2026/27 unless they choose to opt out11.

The £35,000 income threshold and HMRC clawback

A letter from HMRC lying on a table beside a bank statement, showing recovery of the payment through the tax system, with a simplified isometric figure seated nearby reading it.
A letter about money being recovered

The income rule is the part of the scheme that catches most people by surprise. If your total income is over £35,000, HMRC will take your Pension Age Winter Heating Payment back1. The threshold applies to individual incomes only, and not to joint incomes over £35,0001.

The mechanics of recovery follow the Winter Fuel Payment model. HMRC recoups any payment a person receives if their individual taxable income is over £35,000 for the relevant tax year, using the tax system to do it17. For winter 2025/26, the same rule applied to the Winter Fuel Payment in the rest of the UK: pensioners with an individual income of £35,000 or less kept their payment, while those with more had it taken back21.

Recovery happens after the payment has been made, and the timing depends on how you pay tax11:

  • If you pay tax through your tax code, HMRC recovers the amount by changing your tax code in the 2027 to 2028 tax year
  • If you submit a Self-Assessment tax return, the amount is added to your 2026 to 2027 tax year bill

This is why the question "do I have to pay back the Pension Age Winter Heating Payment?" has a two-part answer. You receive the payment in full, automatically, in winter. You pay it back only if your individual income for that tax year turns out to be over £35,000, and the repayment is the full amount, not a partial taper22. The Scottish Government's own framing of the budget reflects this: £157 million through the payment, after payment recovery from pensioners with a taxable income above £35,0007.

Leaving the scheme and rejoining it

If you do not want the payment, you can opt out4. You do this by completing an online form by 19 October 2026, and the form asks for personal details including your national insurance number11. The opt-out deadline matters because the alternative is receiving the payment and then having HMRC recover it through your tax code or Self-Assessment, which some pensioners prefer to avoid11.

Opting out is not a one-year decision. You will not receive a payment in future years until you opt in again, which means contacting Social Security Scotland11. Anyone who expects their total individual income from their private pension, state pension and any other sources to be over £35,000 can opt out of future payments, mirroring the opt-out arrangement for the Winter Fuel Payment in the rest of the UK, where the deadline for winter 2026 to 2027 is September 202621.

When payments happen automatically and when to apply

A paper claim form lying flat on a household table with a pen resting beside it, ready for the small number of people who must apply rather than being paid automatically.
A claim form ready to fill in

Most eligible people get the payment automatically and do not need to apply1. If you are getting certain benefits like Pension Credit, State Pension or Universal Credit, the payment is usually made automatically6. Citizens Advice Scotland puts it plainly: you do not normally need to apply, and you will usually get it automatically if you are eligible9.

A small number of people will need to apply1. You might need to make a claim if6:

  • You did not get a Winter Fuel Payment last year
  • You have deferred your State Pension since last winter
  • You are a couple with a joint claim for Pension Credit or Universal Credit and the main person is under State Pension age

Home Energy Scotland gives the fuller version of the second condition: you might need to apply if you deferred your State Pension, or if you are a couple with a joint award for Pension Credit, Income-based Jobseeker's Allowance, Income-related Employment and Support Allowance, Income Support or Universal Credit and the main person getting that benefit is under State Pension age18.

The claim scheme opens in October 2026, and for winter 2026/27 claims must be sent and arrive by 31 March 20276. A claim asks for a national insurance number, the date of marriage or civil partnership, and bank details, and it also asks whether the claimant was in hospital, a residential care home or prison during the qualifying week of 21 to 27 September6. Paper claims go to Pension Age Winter Heating Payment, PO Box 10326, Dundee, DD1 9HB, and the phone line is 0800 182 2222, Monday to Friday, 8am to 5pm6.

Qualifying week, when it arrives and notification letters

Eligibility is fixed by the qualifying week, which is the third full week of September4. For winter 2026/27, that was 21 to 27 September 2026, and you must have lived in Scotland on the last day of that week5. This mirrors the structure of the low-income Winter Heating Payment, where households qualify if they were getting a qualifying benefit and met the other conditions on any day of their qualifying week, which for that scheme runs from the first Monday in November17.

After the qualifying week, the timetable runs like this:

  1. October or November: eligible people should receive a letter telling them how much they will get2
  2. November 2026: confirmation letters begin being sent, and most payments are made in November or December1
  3. 1 March 2027: if you have not been paid by this date, contact Social Security Scotland2
  4. 31 March 2027: deadline for winter 2026/27 claims to arrive6

You will get a letter to confirm your payment1. The money is paid directly into the bank or building society account where you are normally paid your State Pension or Social Security Scotland benefits, and it appears on your bank statement labelled as 'PAWHP'2. In the scheme's first winter, letters were sent from November 2025 and payments began to be made from November 2025, continuing throughout the winter18.

Challenging a decision

If you disagree with the decision made on your claim, you can usually ask for it to be looked at again. This is known as a re-determination24. If you still disagree with the decision after a re-determination, you can appeal to an independent tribunal24.

The time limits are strict. You will usually be given one month to dispute a decision, so it is important to seek advice quickly24. The same challenge process and the same one-month limit apply to the low-income Winter Heating Payment, so the route is consistent across Social Security Scotland's winter heating payments25.

The process in order:

  1. Ask Social Security Scotland for a re-determination, usually within one month of the decision24
  2. If you still disagree after the re-determination, appeal to an independent tribunal24

Further support for heating bills in Scotland

A close-up of a white column radiator installed in a home
A column radiator in a home Image: Energy and Climate Intelligence Unit

The Pension Age Winter Heating Payment is not the only support available. Social Security Scotland offers a range of payments to keep homes warm, spanning pension age winter heating, child and disability payments16. The Child Winter Heating Payment goes to children and young people under 19 who were entitled to the highest rate care component of Disability Living Allowance or Child Disability Payment, or the enhanced rate daily living component of Personal Independence Payment or Adult Disability Payment, on at least one day during its qualifying week17. The low-income Winter Heating Payment is worth £62.00 in winter 2026 to 20279.

Beyond Social Security Scotland, pensioners on low incomes may qualify for the Warm Home Discount, for which Pension Credit is a qualifying benefit26. The Scottish Government's cost of living campaign also signposts help with energy bills27. For households thinking about longer-term measures, the Home Energy Scotland grant and loan scheme supports insulation and heating improvements, and the wider picture of fuel poverty in Scotland explains why these payments exist at all.

How the payment affects your energy self reliance

A winter heating payment is help with a bill, not a step away from dependence on a supplier. The £105.55 to £316.70 goes towards what a household pays its energy company, and for most pensioner households it covers only a fraction of a winter's heating costs. The payment does not reduce reliance on the grid, on mains gas, or on imported energy: it softens the cost of that reliance rather than replacing it.

The payment also carries its own dependencies. It depends on Social Security Scotland's records being right, on HMRC's income assessment, and on the tax system for the £35,000 recovery. A household whose income is near the threshold has no certainty until the tax year closes whether it will keep the money. And because the payment is one per household and fixed by a single week in September, a change of circumstances in October changes nothing about that winter's payment.

A white panel radiator under a window in a living room with a grey sofa and curtains
A white panel radiator under a window in a living room with a grey sofa and curtains. Image: Which?

What the payment does deliver is predictability. It arrives every winter, automatically for most people, without a cold snap or a claim. Households that want to reduce their exposure to energy prices in a more durable way need to look beyond winter payments, towards insulation, better heating systems and the measures described across this site. The Pension Age Winter Heating Payment is a cushion against winter bills, and an honest account of it stops there.

Sources27 sources
  1. Pension Age Winter Heating Payment, mygov.scot, 2026
  2. How much Pension Age Winter Heating Payment will I get, Turn2us, 2026
  3. What is a Pension Age Winter Heating Payment, Turn2us, 2026
  4. Pension Age Winter Heating Payment, Citizens Advice Scotland, 2026
  5. Energy bill support winter, British Gas Energy Trust, 2026
  6. How do I claim a Pension Age Winter Heating Payment, Turn2us, 2026
  7. Helping households to manage their bills, Scottish Government, 2025
  8. Winter Heating Payment, mygov.scot, 2026
  9. Grants and benefits to help you pay your energy bills, Citizens Advice Scotland, 2026
  10. New fuel payment for pensioners in Scotland coming 2025, British Gas Energy Trust, 2025
  11. Can I get a Pension Age Winter Heating Payment, Turn2us, 2026
  12. Winter Fuel Payment, GOV.UK, 2026
  13. Winter Fuel Payment guide, Uswitch, 2026
  14. Tackling fuel poverty in Scotland: periodic report 2021 to 2024 engagement responses, Scottish Government, 2025
  15. Designing energy support for disabled consumers, Consumer Scotland, 2024
  16. Benefits, Social Security Scotland, 2026
  17. Winter Fuel Payments briefing, House of Commons Library, 2026
  18. About the new Pension Age Winter Heating Payment, Home Energy Scotland, 2025
  19. Cold Weather Payment, Winter Fuel Payment and Fuel Direct, Which?, 2026
  20. Benefits, Winter Fuel Payments and Cold Weather Payments, Turn2us, 2026
  21. Getting help with your energy bills, Birmingham City Council, 2026
  22. What is a Winter Fuel Payment, Turn2us, 2026
  23. Winter Fuel Payment, nidirect, 2026
  24. How do I challenge a Pension Age Winter Heating Payment decision, Turn2us, 2026
  25. How do I challenge a Winter Heating Payment decision, Turn2us, 2025
  26. Warm Home Discount Scheme: if you live in England and Wales, GOV.UK, 2026
  27. Energy bills, Scottish Government, 2026

Questions

Some answers here, the rest on their own pages.

Who do I contact if my payment has not arrived by 1 March 2027?

Contact Social Security Scotland on 0800 182 2222, Monday to Friday, 8am to 5pm. If you had to make a claim rather than being paid automatically, your form must have been sent and arrived by 31 March 2027 for winter 2026/27. If you have not been paid by 1 March 2027, that is the point at which to get in touch and ask what has happened to your payment.

What documents do I need if I have to make a claim?

You will need your national insurance number, the date of your marriage or civil partnership if it applies, and your bank details. You should also be ready to say whether you were in hospital, a residential care home or prison during the qualifying week, because those circumstances can affect eligibility. The claim scheme opens in October 2026 for winter 2026/27.

How do I opt out, and by when?

You can opt out of receiving the payment by completing an online form by 19 October 2026. The form asks for personal details including your national insurance number. Opting out is not just for one year: you will not receive a payment in future years until you contact Social Security Scotland to opt back in.

Will the payment show on my bank statement?

Yes. It appears labelled as 'PAWHP', short for Pension Age Winter Heating Payment. The money goes into the same bank or building society account where you are normally paid your State Pension or any Social Security Scotland benefits, so it should be easy to spot alongside your usual payments.

Does the payment affect my other benefits?

No. The payment does not count as income when your entitlement to other benefits is worked out, so it will not reduce anything else you receive. It is paid on top of your other income and benefits, and it is not means-tested at the point of payment, although it is recovered later through the tax system if your individual income is over £35,000.

Is the payment taxable?

No. The Pension Age Winter Heating Payment is a one-off, tax-free payment. You do not declare it as income and it is not added to your taxable income. The only tax connection is the recovery rule: if your individual income for the tax year is over £35,000, HMRC takes the payment back, either through your tax code or through Self-Assessment.

What if I was in hospital, a care home or prison during the qualifying week?

These circumstances can rule you out. You are not eligible if you were in hospital getting free treatment during the whole qualifying week and the 52 weeks before, if you were in prison for the whole qualifying week, or if you lived in a care home during the qualifying week and had done so full time since before 29 June 2026 while getting certain benefits. If you moved into a care home on or after 29 June 2026, the amount is based on your situation before you went in.

How long do I have to challenge a decision about my payment?

The time limits are strict. You usually have one month to dispute a decision and ask for a re-determination, where Social Security Scotland looks at the decision again. If you still disagree after the re-determination, you can appeal to an independent tribunal. Because the month is short, it is worth seeking advice quickly if you think a decision is wrong.

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