GivEnergy EV chargers: home charging with battery storage

GivEnergy Ltd, the company behind the GivEnergy EV charger, went into administration on 9 April 2026¹. All of its employees were made redundant, and the company ceased to trade². The administrator is Chris Brooksbank of CB Business Recovery³. GivEnergy is described as the largest domestic battery manufacturer to stop trading to date³. Anyone considering a GivEnergy EV charger, or already owning one, is dealing with a product whose maker has failed.

The charger itself is a 7.2kW home unit that works with the grid, renewables and home storage batteries⁴. It was added to the GivEnergy portfolio in 2023, and a distributor product page states the GIV-EV-7.2 charger has been discontinued. GivEnergy accessories, including the EV charger, carry a 5 year standard warranty⁵, while the company's broader product warranties span 12 years⁶.

What follows covers the company's position, the charger's specification, how it integrates with battery storage, installation requirements, warranty terms and what administration means for owners in practice.

GivEnergy Ltd has entered administration: what it means for EV charger owners

The administration of GivEnergy Ltd is the single most important fact about this product line. On 9 April 2026 the company went into administration¹, and by 15 April 2026 all its employees had been made redundant and the company had ceased to trade². The administrator appointed was Chris Brooksbank of CB Business Recovery³. GivEnergy Ltd held company number 11571089³.

For charger owners, the practical consequences fall into three areas. First, support: GivEnergy closed its support lines³, and independent guidance confirms that support lines are closed¹. The published support email address and telephone number may no longer be monitored. Second, spares: there are serious doubts about the provision of spare parts². Third, warranty enforcement: independent guidance states that if a battery is faulty, owners are unlikely to be able to claim against GivEnergy warranties¹.

The online side is different. GivEnergy's app and portal are managed by GivEnergy Software Ltd, which is not in administration³, and the company's online systems are operated by a different company within the GivEnergy group³. Independent guidance states that owners can still monitor and control their battery as before¹. Local standard access remains free³.

For a household, this is the central tension. The hardware in the ground keeps working, and the software layer that controls it sits outside the failed entity. But the manufacturer that would honour a warranty, supply a replacement part or service the unit has stopped trading. That is a dependence no household can substitute for on its own.

GivEnergy at a glance: the company behind the charger

GivEnergy describes itself as a UK company with a UK contact centre⁶, and as one of the largest manufacturers of battery storage systems in the UK, now operating on an international scale⁷. Its home battery storage systems are described as designed, engineered and supported in the UK⁸. The UK distribution centre is at Newspaper House, Chemical Lane, Stoke-on-Trent ST6 4QZ⁵.

The product portfolio covers all manner of inverters, a range of differently sized batteries, single and 3-phase systems, EV chargers and smart plugs⁶. The company's stated mission is to accelerate the global transition to clean energy⁷, and it describes its technology offer as cutting-edge hardware, intelligent software and a strong installer network delivering affordable, accessible solutions⁹. It serves homeowners, businesses and installers⁷.

The manufacturing entity named in the warranty documents is Shenzhen GivEnergy Co., Ltd, described as the manufacturer of the GivEnergy range of inverters⁸. GivEnergy Australia Pty Ltd is the importer and manufacturer's master distributor in Australia⁸.

In 2025 the company reported 14,300 new installations¹⁰, and it launched seven products that year: the All in One 2, Gateway 2, PC 3 Phase Inverter, String Inverter, HV 10kW and HV 8kW, and Backup Box¹⁰. The website moved to givenergy.com, with givenergy.co.uk visitors redirected¹⁰.

That scale matters for context. This was not a small operation at the point it failed. It reported thousands of installations a year and a broad product range, which is why the administration has consequences across a large installed base of batteries, inverters and chargers.

The GivEnergy EV charger: 7.2kW home charging

The GivEnergy EV charger is a 7.2kW unit. Independent guidance on home charging recommends a 7.4kW charger to get the most out of an installation and benefit from reasonable charging times¹¹, so the GivEnergy unit sits in the standard single-phase home charging band. For a fuller explanation of how charger ratings translate into charging times, see EV charging speeds and times.

The charger is described as playing nicely with the grid, renewables and home storage batteries⁴. It can be installed at the same time as a GivEnergy battery storage system, afterwards as part of a continuing smart energy setup, or simply as a standalone product⁵.

GivEnergy's wider battery hardware gives a sense of the ecosystem the charger was designed to sit within. The battery has a rated capacity of 100Ah, a voltage range of 68 to 87V DC and a weight of 72kg, and the battery pack is 99% recyclable¹². The AC Coupled Inverter carries a 12 year manufacturer warranty¹³. The High Voltage Stackable Battery range carries a 12 year unlimited-cycle warranty and a maximum charge/discharge current of 25A¹⁴.

Charging from the grid, renewables or your home battery

The integration between charger and battery is the reason a household would choose this unit over a generic wallbox. GivEnergy batteries store renewable energy and reduce reliance on the grid⁴, and the home battery storage system is described as scalable, so extra batteries can be added as energy needs grow, and compatible with existing solar or able to operate independently⁸.

A GivEnergy battery system can be charged from the grid at off-peak times, which the maker states can lead to substantial savings⁸. The system automatically pulls from the grid if charge drops below 4%⁵. The batteries can automatically charge and discharge based on the times that save money⁶.

The distinction that matters here is between a charger that is aware of where its electricity comes from and one that is not. Standard EV chargers draw electricity from the home supply without distinguishing between solar-generated power and grid electricity¹⁵. A charger integrated with a battery and solar system can, in principle, draw on stored generation rather than importing. For more on this, see EV charging alongside a home battery and charging an EV from solar panels.

Bidirectional charging is a related but separate capability. It lets an EV either draw or supply power to your home or the grid¹⁶, and allows EVs to power your home or export energy to the grid, providing backup power during outages¹⁷. Vehicle-to-grid technology allows an EV charger to not only charge a vehicle but also take energy from the vehicle¹⁸, and V2G allows electric vehicles to send electricity back to the grid when needed, generating cash for the owner¹⁹. The GivEnergy charger is not described in the available material as bidirectional.

The independence this offers is partial. A battery and charger combination reduces reliance on grid imports at peak times, but the household remains connected to the grid, to a supplier, and to the manufacturer's software for scheduling and monitoring.

Installation: who can fit it and when it goes in

GivEnergy's own guidance is unusually permissive. The maker states that any electrician can fit a GivEnergy EV charger whether or not they have done approved installer training, as it is a plug-and-play accessory set up through the customer app¹⁰. That is the maker's position, and it applies to the charger specifically.

Independent and official guidance points the other way. EV chargers should be installed by a registered electrician with experience in this type of installation²⁰. EV chargers should be installed by a qualified electrician with relevant experience, with compatibility between the charger, solar system and any battery storage considered from the outset¹⁵. Installation should always be done by a qualified and certified electrician²¹, and householders are advised to hire an electrician registered with a recognised certification body, such as NICEIC²². Official guidance recommends using a reputable company and ensuring the installer has the relevant qualifications²³.

Building regulations approval is always required when installing an EV home charger, and a competent and reputable installer should be used, with specific processes for notifying the local building control authority²⁴. Installing a home charger is classified as development, and it is up to the householder to ensure the correct permissions are in place²⁵. For the full process, see home EV charge point installation and planning permission for a home EV charge point.

The installer's responsibilities under the IET Code of Practice include assessing the adequacy of supply capacity for the new EV load plus existing demand, assessing the adequacy of earthing, and notifying the electricity Distribution Network Operator once the charge point has been installed²⁶. To install EV chargers, competence in the IET Code of Practice for Electric Vehicle Charging is required²⁷.

In Northern Ireland, anyone competent to install an EV charge point or heat pump can submit the relevant form, including an installer working on behalf of the customer²⁸. The same applies across the networks covered by Energy Networks Association guidance²⁹.

GivEnergy's approved installer scheme required completing free GivEnergy product training and providing proof of electrical certifications and business details¹⁰. Approved installers offer consultancy, quality installation, aftercare, maintenance and support, and have undergone detailed battery installation training direct from the manufacturer⁶. With the company in administration, that scheme's future is uncertain.

Warranty: 12-year product terms and what administration changes

The warranty structure has two layers. GivEnergy accessories, including the EV charger, voltage optimiser and PV protect, come with a 5 year standard warranty⁵. GivEnergy products more broadly carry product warranties spanning 12 years⁶, and battery storage systems carry 12 years as standard when fitted by a GivEnergy approved installer¹⁰.

The 12 year term is conditional. Non-compliance results in a default to a 12-month warranty instead of the full 12 years offered as standard, and call outs become chargeable¹⁰. The single-phase battery warranty requires installation and commissioning by an SAA approved installer and a GivEnergy certified technician⁷. The inverter warranty is transferrable to subsequent owners, subject to conditions including a written request by the original owner, proof of ownership, equipment remaining at the original installation premises, and agreement to the supplier's terms⁷.

Other conditions bite. The inverter warranty requires internet connectivity for a minimum of 90% of the time since initial installation, and a continuous outage that must last no longer than 14 days⁸. Maintenance works conducted or arranged by the buyer, such as cleaning the battery pack, are excluded⁷. Installation, use and maintenance must comply with all applicable laws, regulations, safety standards and product and installation manuals, and failure may void the warranty⁷. Claims should be made within 1 month of a problem being detected and confirmed⁷. The remedy is limited to replacement or repair using either new or refurbished goods at the supplier's sole discretion⁷.

The inverter warranty also states that the inverter is not intended to provide primary energy supply to support medical or any other life support equipment⁸. For wider context on charger warranties, see EV charge point warranties and aftercare.

GivEnergy Commercial Limited and the wider group: who is still trading

The administration does not cover every entity bearing the GivEnergy name. GivEnergy Commercial Limited continues to trade and is currently unaffected³. GivEnergy Group Ltd, company number 14404895, is not in administration, and other subsidiary companies are currently trading³. Givenergy Australia PTY Ltd is not covered by the administration of GivEnergy Ltd².

GivEnergy Software Ltd is not in administration¹, and GivEnergy's app and portal are managed by that company³. The online systems are not currently expected to be affected by the administration proceedings of GivEnergy Ltd³.

GivEnergy Commercial's All-in-One product is available in 30kW and 50kW variants with 69kWh storage capacity, aimed at applications from SMEs to large industrial sites¹². That is commercial-scale storage, not domestic charging equipment.

The distinction matters for owners because the software that controls a GivEnergy system sits in a surviving entity, while the hardware warranty sits with a failed one. A household's monitoring and scheduling may continue; its route to a replacement part or a warranty repair does not have a clear owner.

Owning a GivEnergy charger now: support, spares and independence

For existing owners, the practical position is that the system should continue to work. Independent guidance states plainly that whether to replace a GivEnergy system is an individual choice, and the system should continue to work³. The app gives real-time visibility of battery, solar and grid usage, and tools to control charging, discharging and tariffs⁹. Troubleshooting guidance covers batteries not charging or discharging⁹.

Support is the weak point. GivEnergy Ltd closed its support lines³, and support lines are closed¹. The published support email address and the warranty contact email address may no longer be monitored. The company previously operated around 30 in-house call centre employees⁶, and maintained a network of trusted installers with expert training and dedicated support⁷, but that structure belonged to the trading company.

Spares are the second weak point. There are serious doubts about the provision of spare parts². For a charger, the parts most likely to need replacement over time are the unit itself, the cable and the internal components. None of those has a confirmed supply route through the manufacturer now.

The independence picture is therefore mixed. A GivEnergy charger paired with a GivEnergy battery reduces reliance on grid imports and allows charging from stored solar or off-peak electricity, which is a genuine gain in energy independence. But it adds a dependence on a manufacturer's app and cloud service, and now on a failed company for hardware support. The grid connection, the electricity supplier and the software platform all remain outside the household's control. For alternatives that change the fuel or the charging source, see EV charging and household energy independence and vehicle-to-grid and vehicle-to-home charging.