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Sigenergy EV charging: SigenStor AC and DC charging modules

Can Sigenergy charge my car from my solar panels and home battery? What happens to charging in a power cut? Which cars have been tested for two-way charging?

SigenStor is a home battery system with EV charging built in, and the AC and DC charging modules suit different homes. Compare what each module does, check which cars have been field tested for two-way charging, and work out where to buy and how to get support in the UK.

A cutaway house with solar panels on the roof, a SigenStor all-in-one cabinet standing in the garage or utility space, and an EV charging module on the outside wall beside a parked electric car connected by a charging cable.
In this guide
  1. Sigenergy and SigenStor
  2. SigenStor 5-in-One System
  3. AC and DC Charging Modules
  4. V2X Field Tested Vehicles
  5. UK Availability and Installers
  6. Scale and Standing
  7. Support and Warranty

Sigenergy is a Shanghai-based maker of home batteries, solar inverters and EV chargers, founded in 2022 and listed on the Hong Kong Stock Exchange under the code 06656.HK1. Its EV charging products are not standalone wallboxes in the usual sense: they are modules that attach to the SigenStor energy storage system, so the car charges from the same battery and solar array that supplies the house.

The DC charging module is the more capable of the two. Sigenergy states that it supports 25kW bi-directional charging, that it can provide up to 150 km of driving range in an hour, and that it works with vehicles from 150V to 1000V, which the maker describes as universal EV compatibility3. The AC charger is the simpler option, synchronised with SigenStor and able to draw from solar, grid and battery5.

What this means for a household is a shift in where the energy comes from. Charging from a home battery and rooftop solar reduces the amount bought from a supplier, and the DC module's vehicle-to-home and vehicle-to-grid functions go further, letting the car give power back to the house or the grid4. The dependence that remains is real: the system still needs the grid for backup and top-up, the DC module cannot be bought or used without a Sigen Energy Controller, and remote features run through the manufacturer's app and servers7.

Sigenergy: the company behind SigenStor and its chargers

Sigenergy was founded in 2022 and is headquartered in Shanghai1. Tony Xu is its founder and chief executive9. The company describes its business as spanning photovoltaic generation, smart energy storage and high-efficiency electric vehicle charging, and states that it had expanded across 85 countries and regions by the end of 2025, supported by 172 distributors and more than 17,600 registered installers worldwide2.

Its manufacturing base is in China. Sigenergy states that it has a 136,000 square metre manufacturing campus in Nantong with the capacity to produce up to 300,000 battery packs and inverters a year2. That is the maker's own figure and it describes capacity rather than output.

The company's product focus is home and business energy solutions, with products ranging from energy storage systems to solar inverters and EV chargers4. Its stated strategy is "AI in All", and it describes its home energy system as combining solar, storage and EV charging into an all-in-one system9.

For a UK householder, the corporate picture matters in two ways. First, a company with a Hong Kong listing and a stated global installer network is unlikely to disappear overnight, which bears on the value of a warranty. Second, the products are engineered and built outside the UK, so parts and service run through a distributor and an installer network rather than a domestic factory. Sigenergy's own terms are explicit that it assumes no product liability or warranty for any third-party accessories used with the DC charger, so the accessories matter as much as the unit3.

A white Sigenergy wall-mounted home battery unit with an attached EV charging cable, shown on a plain white background
A white Sigenergy wall-mounted home battery unit with an attached EV charging cable, shown on a plain white background. Image: Sigenergy

SigenStor: a 5-in-One system with EV charging built in

A product render of Sigenergy SigenStor home battery stack modules in several configurations with an inverter unit, on a dark blue background
Modular home battery shown in several stack configurations Image: Sigenergy

SigenStor is described by Sigenergy as the world's first 5-in-1 energy storage system, integrating a battery PCS, battery pack, EV DC charger, PV inverter and energy management system8. The company's product pages list the same five elements: solar inverter, EV DC charger, battery PCS, battery pack and EMS12.

The architecture is DC-coupled, which is the technical heart of the claim. Sigenergy states that a direct DC bus connection among PV, energy storage and EV chargers boosts system efficiency and power density11. In plain terms, the solar array, the battery and the car charger share one direct current path rather than each converting to alternating current and back. The maker's claim is that this raises efficiency; the practical effect for a household is fewer conversion steps between the panels and the car.

The charging modes built into the system are Fast Charging, PV Surplus Charging and Battery Boost Charging6. PV surplus charging uses generation that would otherwise be exported, and Sigenergy states that this enables 100% green power7. Battery boost charging draws on stored energy to raise charging speed, with a cut-off state of charge setting so the battery is not drained below a chosen level7. The system also supports setting charging start times, which allows charging to be moved to cheaper periods7.

A newer generation, SigenStor Neo, is described by the company as its next-generation all-in-one residential energy storage system9. Sigenergy also states that its commercial and industrial solar-storage-charging solution is fully compatible with its C&I energy storage systems13.

The independence this buys is partial and worth stating plainly. A household with SigenStor and a car can charge from its own roof and battery, and can shift charging to when generation is high. It remains connected to the grid, and the DC charging module cannot operate without the Sigen Energy Controller at the centre of the system7.

AC and DC charging modules: what each does and which suits which home

The two modules serve different installations, and the choice is largely settled by whether the household already has, or intends to have, a SigenStor system.

The DC module connects to the system's direct current bus. It offers 25kW bi-directional charging, a charging voltage range of 150V to 1000V, and CCS2 DC charging as its interface3. It supports fast charging by drawing from the grid and PV simultaneously, PV surplus charging, battery boost charging with a cut-off state of charge, scheduled start times and grid charging7. Authentication can be by RFID card, app or none at all, and it includes a welded contactor check and smart air cooling7. Remote functions include over-the-air updates and remote diagnostics4.

The AC charger is the more conventional unit. Sigenergy describes it as seamlessly synchronised with SigenStor, drawing energy from solar, grid and storage batteries5. Its charging modes are Sigen AI Mode, Fast Charging, PV Surplus Charging and Battery Boost Charging, and it offers remote control and adjustment, scheduled charging and customised charging through an app5. It adjusts charging power dynamically based on household electricity use, and that function requires a Sigen Power Sensor5.

FeatureSigen EV DC Charging ModuleSigen EV AC Charger
Charging power25kW bi-directional3Not stated in the material reviewed
InterfaceCCS2 DC7Not stated in the material reviewed
Voltage range150V to 1000V4Not stated in the material reviewed
Energy sourcesGrid and PV simultaneously, battery, PV surplus7Solar, grid and storage batteries5
Load managementNot statedDynamic, needs Sigen Power Sensor5
System requirementMust be used with Sigen Energy Controller7Synchronised with SigenStor5

Which suits which home turns on the car as much as the house. The DC module's CCS2 interface and 150V to 1000V range cover a wide span of vehicles, but a car that charges only on AC cannot use the DC path. A household without a SigenStor battery has no route to the DC module at all, since it must be used with the Sigen Energy Controller7. For those homes, a conventional AC charge point is the practical option, and the wider choices are set out in types of home EV charger.

A blue electric car charging at a wall-mounted Sigenergy home battery and charger unit in a showroom
A blue electric car charging at a wall-mounted Sigenergy home battery and charger unit in a showroom. Image: Sigenergy

V2X: which vehicles have been field tested and what it means

Vehicle-to-everything, or V2X, allows electric vehicles to operate bidirectionally, charging from the electricity grid but also discharging to the grid, a building or a home as needed14. Vehicle-to-grid technology lets a charger not only charge a vehicle but also take energy from it15.

Sigenergy states that V2X is available on its DC charging module, and that the SigenStor EV DC supports V2H charging and 25kW bi-directional charging3. The company's press material describes the EV DC charging module as supporting emergency power supply to household appliances (V2H) and grid trading (V2G)8.

The field test record is where caution is needed. Sigenergy publishes a table of vehicles it has tested, and states that these test results are independent and have not been recognised or certified by the vehicle manufacturer6. Entries in that table include a Rivian R1S tested on 8 August 2025, a vehicle with a CCS1 interface tested on 11 September 2025, and a Nomad electric snowmobile tested on 2 August 202516. Further entries dated 13 March 2026 cover Xpeng models including the M9, X9, P7, G7, G6 and G9 on the GBT charging interface, AITO models including the M9, and a vehicle with a GBT interface17.

Two points follow. The list is a record of what has been tried, not a compatibility guarantee, and the maker says so itself. And the vehicles named are largely not the models sold in the UK, so a British householder cannot read the table as a list of cars that will work here.

There is also a network rule. Chargers with vehicle-to-grid capability must be type tested to EREC G98 specifications to be eligible for connect and notify18. That is a connection requirement rather than a product endorsement, and it sits alongside the general notification process covered in telling the network operator about a home EV charger. The wider picture of two-way charging is at vehicle-to-grid and vehicle-to-home.

UK availability: Alternergy, Midsummer Wholesale and installer matching

A registered electrician in plain work clothing drills and fixes a wall-mounted EV charge point to the outside brick wall of a house, with a cable running from the unit into the wall and a drill and tools on a mat beside him.
A registered electrician fits a home charge point

Sigenergy named Alternergy as its partner in Britain when it announced the arrangement in October 20238. Midsummer Wholesale lists Sigenergy EV chargers for sale and invites householders to email its team so it can help find a Sigenergy installer nearby10.

That installer matching matters because the products are not a straightforward swap for an existing charge point. The DC module must be used together with a Sigen Energy Controller, so it forms part of a system installation rather than a single-unit job7. A householder considering one is therefore specifying a battery system with charging attached, not a wallbox.

On who should do the work, the guidance is consistent. EV chargers should be installed by a registered electrician with experience in this type of installation19, and NICEIC advises using an electrician registered with a recognised certification body20. There is no official register of home charge devices in the UK, so the installer's registration is the check that matters21.

Prices are not published by Sigenergy for these modules, and no figure is given here. Quotes come from installers, and the cost of a system installation depends on the battery capacity, the inverter and the charging module specified together. For the general shape of fitted charge point costs, see how much a home EV charge point costs.

Scale and standing: 85 countries, 17,600 installers and a listing

Sigenergy states that it had expanded across 85 countries and regions by the end of 2025, supported by 172 distributors and more than 17,600 registered installers worldwide2. It also states that it has more than 200,000 installations worldwide2. These are the company's own figures and describe its global position rather than UK-specific activity.

The company listed publicly on the Hong Kong Stock Exchange and trades under the code 06656.HK1. It was founded in 2022 and is headquartered in Shanghai, with Tony Xu as founder and chief executive1. Its stated strategy is "AI in All"9.

For a householder weighing a purchase, scale of this kind bears on two things: the likelihood that spare parts and service will still be available in ten years, and the depth of the installer network. It does not bear on how well any individual unit performs, and a large global footprint says nothing about the quality of a particular installation. The relevant UK context is that the public charging network continues to grow, with 120,000 public chargers reported across the UK as of August 2025, which reduces the pressure on any single home charging setup20.

The company's own support structure includes a Learning Center with courses and tutorials, warranty information, a download centre and its SigenCare service11. Those are the routes an owner uses for documentation and aftercare.

Support, warranty and learning resources for owners

A homeowner sits at a kitchen table reading the SigenStor user manual on an open laptop, the screen showing a document page rendered only as blank lines and plain colour bands, with a mug beside them in a simply drawn kitchen.
Owners can read the manual in the download centre

Sigenergy's support resources are grouped on its website: a Learning Center with courses and tutorials, warranty information, a download centre and SigenCare11. Version 02 of the Sigen EV AC Charger user manual was released on 20 June 2024, and current versions sit in the download centre22.

For faults, the first step in independent guidance is to speak to your installer or electrician to check whether the problem lies with your equipment23. Sigenergy's UK service contact for its SigenStor energy controller is sigenservice.uk@sigenergy.com, given in a government product safety report24.

That report is worth reading in full. It concerns the Sigenergy SigenStor Energy Controller with quick connect AC plug, and records that the manufacturer initiated a modification programme to warn customers of the risk and arrange for on-site inspection and repair of affected products24. Owners of affected products who need further information are directed to the service email address24.

The general rule for recalled electrical products is to stop using the item immediately and contact the retailer for further advice25. Where a charger is suspected of being faulty, the same principle applies: stop using it and report the fault to the manufacturer or retailer26.

On standards, the BSI Kitemark certification for EV chargers covers safety, security, quality and reliability27, and the BEAMA and GFI guide to electric vehicle infrastructure is written for owners, users, installers, sellers and manufacturers of EV charging products28. Both are useful reference points when assessing what a certification claim actually covers. For the wider picture of aftercare terms, see EV charge point warranties and aftercare, and for the system as a whole, EV charging at home in the UK.

Sources28 cited
  1. Sigenergy corporate site, Sigenergy, 2026
  2. Sigenergy company profile, Sigenergy, 2026
  3. SigenStor EV DC Charging Module, Sigenergy, 2026
  4. Sigen EV DC Charging Module datasheet, Sigenergy, 2026
  5. Sigen EV AC Charger, Sigenergy, 2026
  6. SigenStor EV DC Charging Module (US), Sigenergy, 2026
  7. SigenStor EVDC datasheet, Sigenergy, 2026
  8. SigenStor 5-in-1 launch announcement, Sigenergy, 17 October 2023
  9. SigenStor Neo announcement, Sigenergy, 25 June 2026
  10. Sigenergy EV chargers, Midsummer Wholesale, 2026
  11. Sigenergy home energy system, Sigenergy, 2026
  12. SigenStor product page, Sigenergy, 2026
  13. Sigenergy C&I compatibility announcement, Sigenergy, 23 June 2026
  14. Well-adapted energy system monitoring framework, Climate Change Committee, 2026
  15. Vehicle-to-grid best practice guide, Energy Saving Trust, 5 May 2026
  16. Sigen EV DC Charging Module support files, Sigenergy, 2026
  17. Sigen EV DC Charging Module (Australia), Sigenergy, 2026
  18. Applying for a new connection: electric vehicles, Electricity North West, 2026
  19. EV charger regulations in England, NICEIC, 19 August 2026
  20. Electric vehicle charger installation and maintenance, NICEIC, August 2025
  21. Home and community charging statistics, Zapmap, 2026
  22. Sigen EV AC Charger user manual version 02, Sigenergy, 20 June 2024
  23. Voltage changes in your home or business, UK Power Networks, 2026
  24. Product safety report: Sigenergy SigenStor Energy Controller with quick connect AC plug, Office for Product Safety and Standards, 23 April 2026
  25. Product recall: SEVA-24016P EV charging cable, Electrical Safety First, 2026
  26. Safety advice: e-scooters, Electrical Safety First, 2026
  27. BSI Kitemark certification for EV chargers, BSI, 2026
  28. BEAMA and GFI guide to electric vehicle infrastructure, BEAMA, 9 September 2024

Questions

Answers here, and more on their own pages.

Who is Sigenergy's UK distributor?

Sigenergy's UK distribution runs through Alternergy, which the company named as its British partner when it announced the arrangement in October 2023. Midsummer Wholesale also lists Sigenergy EV chargers and offers to help householders find an installer nearby. Availability of individual models varies, so it is worth checking with the distributor or your installer before specifying a particular unit.

How do I find a registered Sigenergy installer in the UK?

Midsummer Wholesale invites householders to email its team and it will help find a Sigenergy installer near you. More generally, EV chargers should be installed by a registered electrician with experience of this type of work, and NICEIC advises using an electrician registered with a recognised certification body. There is no official register of home charge devices in the UK.

Where can I download the Sigen EV AC Charger user manual?

Sigenergy publishes manuals and datasheets through the download centre on its website, alongside a Learning Center with courses and tutorials, warranty information and its SigenCare service. Version 02 of the Sigen EV AC Charger user manual was released on 20 June 2024. Owners should check the download centre for the current version rather than relying on a copy saved at installation.

What is Sigenergy's stock code?

Sigenergy trades under the stock code 06656.HK. The company listed publicly on the Hong Kong Stock Exchange and is headquartered in Shanghai. It was founded in 2022 by Tony Xu, who is its founder and chief executive. The listing is a matter of corporate record rather than something that changes how a charger performs in a UK home.

Who founded Sigenergy and when?

Sigenergy was founded in 2022. Tony Xu is its founder and chief executive, and the company is headquartered in Shanghai. It describes itself as working across photovoltaic generation, smart energy storage and high-efficiency electric vehicle charging, and states that it had expanded across 85 countries and regions by the end of 2025, supported by 172 distributors.

How do I contact support if my charger develops a fault?

Sigenergy's UK service address for its SigenStor energy controller is sigenservice.uk@sigenergy.com, given in a government product safety report. For a suspected electrical fault, independent guidance is to speak first to your installer or electrician to check whether the problem lies with your equipment. If a product is subject to a recall, stop using it immediately and contact the retailer.

Can the SigenStor charge my car from the battery during a power cut?

Sigenergy states that the SigenStor EV DC charging module can keep the home powered during outages, and that it supports battery boost charging with a cut-off state of charge setting, so the car can be charged from the battery down to a level you set. The company also describes a 0ms load side disruption figure for its home energy system. Backup capability depends on the installation as configured.

Where can I buy SigenStor EV charging modules in the UK?

Midsummer Wholesale lists Sigenergy EV chargers for sale in the UK, and Alternergy is named as Sigenergy's British distribution partner. The DC charging module has to be used together with a Sigen Energy Controller, so it is not a standalone purchase. Prices are not published by the maker and are quoted by installers.