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Andersen designer EV chargers: A3, Quartz and premium home charging

Can I still buy an Andersen charger, and which models are left? What warranty do I get, and does an older unit still have cover?

Andersen chargers are British-made and sold on their looks as much as their specs, so here you can check the A3, A2 and Quartz, colours and finishes, power ratings, smart tariffs, warranty cover, prices and grants.

A close-up of a sleek designer EV charge point mounted on a house's external wall, its front panel concealing a tethered cable whose Type 2 connector hangs ready, with soft convenience lighting visible beneath the unit.
In this guide
  1. Administration And What It Means
  2. New Ownership And Doubled Sales
  3. A3 A2 And Quartz Range
  4. Design And Finish Options
  5. 7kW And 22kW Specs
  6. Smart Charging And Tariffs
  7. Warranty And Installation
  8. Cost Grants And Offers
  9. Made In Bedfordshire

Andersen EV is a British maker of premium, design-led home charge points, sold in 7kW and 22kW versions and built in Bedfordshire1. The brand's history matters as much as its specification: the original company, Muller EV Ltd T/A Andersen EV, went into administration in October 2022, and its assets were taken over by Andersen EV Plc, with the business acquired by EVIOS Plc on 24 October 2022 and production restarted immediately1.

That sequence shapes what a household is buying today. Units purchased before 24 October 2022 carry no contractual warranty support, while units bought on or after 14 May 2024 carry a seven-year warranty1. The current range is the A3, the A2 and the newer Quartz, offered in over 200 colour and finish combinations and compatible with all Type 2 electric and hybrid cars4.

Andersen EV went into administration: what happened and what it means for owners

In October 2022, Muller EV Ltd T/A Andersen EV went into administration1. The immediate consequence for owners was connectivity: with the company in administration, chargers were left without cloud connectivity or smart charging, rendering them effectively dumb. They could still charge a vehicle, but their smart features and app functionality were lost9.

That episode is the clearest illustration of what cloud dependence means in practice. A wallbox is a piece of electrical hardware, but its scheduling, monitoring and solar features sit on a manufacturer's servers. When the company behind those servers fails, the hardware keeps working and the intelligence does not.

Recovery followed quickly. EVIOS Plc announced on 24 October 2022 that it had acquired the premium home charging business, and stated that production of Andersen units would recommence immediately3. For a household weighing a premium charger, the lesson is not that the brand is unsafe but that the smart layer is only as durable as the company providing it. Local charging at the unit continues regardless; remote control does not. The wider question of what a charger can do without a server is covered in EV charger apps, Wi-Fi, 4G and firmware.

The company today: new ownership, new management and doubled sales

A beige Andersen EV home charge point mounted on a brick wall next to a parked black electric car
A wall mounted home electric car charge point Image: Andersen EV

Andersen EV appointed John Stamford to the new role of Managing Director on 19 August 2026, announcing the appointment alongside sales that had more than doubled4. A separate company statement describes more than a doubling of sales over the past nine months10. The maker reports more than 13,000 customers11, and in December 2024 announced its two-millionth charging session since the business was acquired two years prior5.

Ownership has been stable since the 2022 rescue. David Martell acquired the business in 2022 and is named as CEO, with the company describing increased investment in UK-based manufacturing capabilities since the acquisition5. Andersen EV Plc took over certain assets from Muller EV Ltd1.

Two commercial developments point to the brand's current direction. John Lewis & Partners chose Andersen as its home EV charge point partner, stocking the A2, A3 and Quartz, with installation handled by Andersen's in-house engineers and the Concierge Service provided free of charge10. A partnership with Rightcharge, announced on 27 August 2026, is intended to make it easier for electric fleets to reimburse drivers for charging at home, removing the need for manual expense claims4.

For a household, the relevant reading is that the company has survived its failure, changed hands, restarted production and grown. That is a stronger position than 2022, but it remains a single manufacturer's account of its own recovery, and the warranty terms still distinguish sharply between units bought before and after the rescue.

The range: A3, A2 and Quartz designer charge points

Andersen sells three charge point families. The A3 is the current flagship, available in 247 colour and finish combinations with a hidden tethered charging cable and convenience lighting7. The A2 is the model that established the brand, available in over 200 colour and finish combinations with a hidden tethered cable7. The Quartz is described as the most compact and flexible charge point, suitable for any home, with socketed and tethered charger options7.

The Quartz is also the most technically flexible on supply type: it is suitable for both single-phase and three-phase charge points6. That matters for households with a three-phase supply, where a 22kW unit can charge faster than a single-phase 7kW unit. The trade-offs between the two power levels are set out in 7kW vs 22kW home EV charger.

ModelPower optionsCableNotable feature
Andersen A37kW and 22kW2Hidden tethered cable7247 colour and finish combinations, convenience lighting7
Andersen A23kW, 7kW, 22kW13Hidden tethered cable7Over 200 colour and finish combinations7
Andersen Quartz7kW and 22kW2Socketed or tethered13Single-phase and three-phase compatible6
An Andersen A3 wooden-cased EV charger mounted on a stone cottage wall beside a pale blue front door
An Andersen A3 wooden-cased EV charger mounted on a stone cottage wall beside a pale blue front door. Image: Andersen EV

Design and finishes: aluminium, wood and over 200 colour combinations

The design proposition is the reason the brand exists. Andersen describes over 200 different colour and finish combinations across the range4, with the A3 alone offered in 2477. One support page refers to 126 different colour options, so the figures vary by page and by model11.

The materials and finish options are what separate a designer charge point from a standard wallbox. A unit that sits on the front of a house, or on a listed or period property, is a visible object rather than a utility fitting, and the configurator exists to let a household match it to the building. The A3's convenience lighting and hidden tethered cable are part of the same approach: the cable is stored out of sight rather than coiled on a hook.

"With over 200 colour and finish combinations, a hidden tethered charging cable and a market-leading 7-year warranty"
Andersen EV, product page7

The practical consequence is a longer specification and ordering process than a standard charger, and a unit whose appearance is a deliberate purchase decision. It also means the finish is part of what is being warranted, so a household should expect the colour and material choice to be recorded at order. For households where the charger will be visible from the street, the wider constraints are covered in Can I install an EV charger in a conservation area?.

Specifications: 7kW and 22kW, Type 2 tethered cable and dimensions

A man plugging a charging cable into an electric car on a driveway beside a wall-mounted Andersen EV charger
A Type 2 charging cable plugged into an electric car Image: Andersen EV

Andersen charge points are available in 7kW and 22kW versions2. The A2 page lists 3kW, 7kW and 22kW fast charging13. One product page describes 7kW fast charging only, so the published power figures vary by page and model, and the exact rating should be confirmed for the specific unit ordered14.

All Andersen chargers use Type 2 connectors, which the maker states are compatible with all modern EVs sold in the UK and Europe6. The range is described as compatible with all Type 2 electric and hybrid cars14. The maker lists specific compatibility pages for Porsche, Renault, Alpine, Dacia, Polestar, Kia and Land Rover models, and states that its charge points are compatible with all Porsche vehicles, both pure electric and plug-in hybrid15.

A 7kW unit is the standard single-phase home rating and suits overnight charging for most drivers. A 22kW unit requires a three-phase supply to deliver its full output, and on a single-phase supply it will not charge faster than a 7kW unit. The Quartz's support for both single-phase and three-phase installations makes it the natural choice where a three-phase supply exists6. Charging speeds and what they mean in practice are covered in EV Charging Speeds and Times, and connector types in EV Connectors and Cables.

Smart charging and tariffs: off-peak scheduling and Intelligent Octopus Go

Andersen chargers are compatible with Intelligent Octopus Go11. The A3 was integrated with the tariff as of September 202520, and the maker states that its range of charge points is compatible with popular EV smart charging tariffs such as OVO Charge Anytime20. Intelligent Octopus Go works by having the supplier charge the car at times when energy is cheapest21.

The value of tariff integration is that the charger and the supplier coordinate, so the household does not have to time charging manually. That is a real benefit for a driver on a time-of-use tariff, and it is the main reason a smart charger earns its premium over a dumb one. The dependence is equally real: the integration runs through the manufacturer's cloud and the supplier's systems, and it stops working if either does. The general mechanics are covered in EV Energy Tariffs and How They Change Home Charging.

Solar is handled the same way. Andersen states that all its charge points are compatible with solar, controlled through the Andersen App, with Advanced Solar available as a configuration option6. The A2 page notes that surplus locally generated energy can be used to charge an EV12. Smart chargers generally monitor real-time solar production, adjust charging speed accordingly, and switch between solar and grid supply depending on availability22. More on this is at Charging an EV from Solar Panels.

Warranty, Concierge service and installation options

An electrician in a green and black polo shirt installing a clear-cased Andersen EV charger on the dark timber-clad wall of a house
An engineer fitting a home charge point Image: Andersen EV

The warranty terms are the most important thing to read before ordering, because they differ by purchase date and by who installed the unit. Units purchased on or after 14 May 2024 come with a seven-year warranty, while units purchased before that date carry a three-year warranty1. Charge points and ancillary items installed by an Andersen installer, including those benefiting from an OZEV grant, qualify for seven years1. Charge points installed by Andersen affiliate partners qualify for seven years on a return-to-base basis1.

The guarantee can be transferred to a new property address or location, provided the charge point is removed and re-installed by an Andersen installer, and, where an OZEV grant was received, OZEV must have been informed of the change of address1. To claim, an owner registers the product on the Andersen App or contacts support by phone on +44 (0) 1234 916125 or by email at helpdesk@andersen-ev.com; where a third party installed the unit, that party is the contact1.

Installation is handled by Andersen's own in-house team of engineers, with the Concierge Service provided free of charge10. Installation takes between three and six hours depending on complexity, with a two to three week lead time6. Products are normally shipped next working day, or within three to four days on one support page9. The maker is the recommended installation provider for Porsche home charging15. The general process is covered in Home EV Charge Point Installation.

Cost, grants and offers: what a household pays and can claim

Andersen does not publish a list price for a supplied and fitted charger, so prices are installer-quoted. What is published is the grant position and the promotional offers.

The Electric Vehicle Chargepoint Grant offers up to £350 per socket for residential landlords, people living in flats and people who rent their homes, to install home EV chargers23. One independent source puts the grant at up to £350 for landlords and flat tenants, reducing installation cost to as low as £65024. Another states that the government's EV charge point grant provides funding of up to 75% towards the cost of installing EV charge points, up to a maximum of £350, for rental accommodation or flat owners in the UK25. Certain households and small businesses can claim up to £500 from 1 April 2026 to install an electric car charger26.

Claimable costs under the official specification include chargepoint units, additional electrical components or hardware, civil engineering works, labour costs, project management and reporting costs, VAT incurred by the customer, and site survey works when leading to a completed installation27. To apply for the residential landlord grant, an applicant contacts an OZEV-authorised installer for a quote, then creates an account and submits details of the property and vehicle to OZEV28.

On offers, Andersen has run free miles promotions. One gave 5,000 miles of free EV charging, delivered as a £106.05 credit to an Octopus Energy account for eligible customers purchasing directly from Andersen on the Intelligent Octopus Go tariff, and closed on 31 December 202512. A later 3,000 free miles offer applies to purchases made after 1 September 2026 and ends on 30 September4. A £550 installation saving offer runs until 31 March 20274. Grant eligibility by nation and property type is covered in The Electric Vehicle Chargepoint Grant for Renters and Flat Owners.

Made in Bedfordshire: UK manufacturing and what it means for energy independence

Workers assembling EV chargers on benches in Andersen EV's production facility
Workers assembling charge points at a UK production facility Image: Andersen EV

Andersen chargers are designed, engineered and hand-built in Bedfordshire8. The maker states repeatedly that its units are made in the UK9, and the A3 is described as designed, engineered and hand-built in Bedfordshire10.

For a household thinking about energy independence, the distinction is between the fuel and the hardware. A home charger does not change where the electricity comes from: it draws from the grid through a supplier, and the household remains dependent on that supplier for every mile driven. What a UK-built charger changes is the supply chain behind the box on the wall, and the speed at which parts and service can be reached.

The dependence that remains is threefold. The first is the grid and the electricity supplier, which no home charger removes. The second is the cloud: app control, tariff integration and solar features all run through Andersen's servers, and the 2022 administration showed what happens when those servers stop9. The third is the manufacturer itself, since the longest warranty term depends on an Andersen installer carrying out the work and on the company remaining able to honour it1.

Before any installation, the network operator advises speaking to an electrician or installer first to check whether the home's wiring can support an EV charger30. Where a new or upgraded supply is needed, that is a separate process. The wider picture is set out in EV Charging and Household Energy Independence.

Sources30 cited
  1. Andersen EV warranty terms, Andersen EV, 2026
  2. Porsche and Andersen charger, Andersen EV, 2026
  3. EVIOS Plc acquires Andersen EV business, Andersen EV, 2022
  4. Andersen EV OEM partners, Andersen EV, 2026
  5. Andersen hits two million charging session milestone, Andersen EV, 2024
  6. Andersen FAQs, Andersen EV, 2026
  7. Why do I need a home charger, Andersen EV, 2026
  8. Andersen news, Andersen EV, 2026
  9. Local vs cloud smart EV chargers, Simpson & Partners, 2022
  10. Andersen A3, Andersen EV, 2026
  11. Andersen app support, Andersen EV, 2026
  12. Andersen smart charging technology, Andersen EV, 2026
  13. Andersen configurator example, Andersen EV, 2026
  14. Andersen premium installation, Andersen EV, 2026
  15. Porsche owners, Andersen EV, 2026
  16. Renault and Andersen charger, Andersen EV, 2026
  17. Polestar and Andersen charger, Andersen EV, 2026
  18. Kia and Andersen charger, Andersen EV, 2026
  19. Land Rover and Andersen charger, Andersen EV, 2026
  20. Octopus Intelligent Go coming September 2025, Andersen EV, 2025
  21. Octopus EV energy tariffs, Uswitch, 2025
  22. Can solar panels charge electric cars, The CPA, 2026
  23. Charging electric vehicles, Energy Saving Trust, 2026
  24. EV charging statistics, Uswitch, 2025
  25. Electric vehicles for home charging, Electricity North West, 2026
  26. Electric car charger grants rise to £500, Carwow, 2026
  27. Electric vehicle chargepoint and infrastructure specifications, GOV.UK, 2023
  28. Electric vehicle chargepoint and infrastructure grants for landlords, GOV.UK, 2026
  29. Andersen's 5,000 free miles offer, Andersen EV, 2025
  30. Existing electricity supplies, SSEN, 2026

Questions

Answers here, and more on their own pages.

How do I contact Andersen EV about an order or a fault?

Andersen EV can be reached by phone on 01234 916 133 or by email at sales@andersen-ev.com. For a guarantee claim, the maker asks owners to register the product on the Andersen App or contact support on +44 (0) 1234 916125 or by email at helpdesk@andersen-ev.com. Where the charge point was installed by a third party, that installer is the first point of contact.

What happens to my charger's smart features if the cloud server goes offline?

Andersen chargers rely on cloud connectivity for app control, scheduling and solar features. When the previous company entered administration in October 2022, its chargers were described as effectively dumb: they could still charge a vehicle, but smart features and app functionality were lost. Local charging continues without a server, but remote scheduling and monitoring do not.

How long does the warranty last and when did the seven-year warranty start?

Units purchased on or after 14 May 2024 carry a seven-year warranty, while units bought before that date carry a three-year warranty. Charge points installed by an Andersen installer qualify for seven years, and those installed by affiliate partners qualify for seven years on a return-to-base basis. Units bought before 24 October 2022 have no contractual warranty support.

How long does an Andersen installation take?

Andersen states that installation takes between three and six hours, depending on the complexity of the job. The company quotes an installation lead time of two to three weeks, with products normally shipped in one to two days. Installation is handled by Andersen's own in-house team of engineers, and the Concierge Service is provided free of charge.

Which cars work with an Andersen charger?

All Andersen chargers use Type 2 connectors, which the maker states are compatible with all modern EVs sold in the UK and Europe. The range is described as compatible with all Type 2 electric and hybrid cars, and the maker lists specific compatibility with Porsche, Renault, Alpine, Dacia, Polestar, Kia and Land Rover models. Any car with a Type 2 inlet can use the unit.

Can I charge from my solar panels with an Andersen unit?

Andersen states that all its charge points are compatible with solar, controlled through the Andersen App, with Advanced Solar available as a configuration option. The A2 page notes that surplus locally generated energy can be used to charge an EV. Smart chargers generally monitor real-time solar production and adjust charging speed, switching between solar and grid supply.

How do I register or book the free consultation?

Andersen offers a free 15-minute video consultation, booked by selecting Book A Consultation at the top of its website. Registration of a product for guarantee purposes is done through the Andersen App, or by contacting support by phone or email. The maker also runs a postcode-based installer route for quotes.

What is the free miles offer and when does it end?

Andersen has run free miles promotions tied to its chargers. One offer gave 5,000 miles of free EV charging, delivered as a £106.05 credit to an Octopus Energy account for eligible customers on the Intelligent Octopus Go tariff, and closed on 31 December 2025. A later 3,000 free miles offer applies to purchases made after 1 September 2026 and ends on 30 September.

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