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Eaton xStorage Home Battery Range

Is my Eaton xStorage Home still working now the app has gone? Can I keep an eye on it without the cloud? And if I am thinking of buying one, does it still make sense?

Battery sizes, power output, backup and EV charging sit alongside the cloud shutdown, warranty lengths, the difference between Home and Compact, and how the range compares with what else is on the market.

Sources last checked 7 October 2026

On this page
  1. Range Models And Sizes
  2. Backup Self Use And EV
  3. Capacity Power Efficiency
  4. Operating Modes
  5. Guarantee Length By Model
  6. Cloud Shutdown For Owners
  7. About Eaton UK Presence
  8. Home Versus Compact
  9. Rival Product Comparison

The Eaton xStorage Home is a residential battery storage system built to optimise self-consumption of solar PV energy and to store off-peak electricity for use later1. It pairs new or second-life Nissan LEAF battery modules with Eaton's own hybrid inverter in a single box, so the solar panels, battery and power electronics arrive as one integrated unit rather than separate components1. Capacities run at 4.2 kWh and 6 kWh, and the range was sold both wall-mounted and floor-mounted3.

The headline for any UK buyer today is that the range is at the end of its life. Eaton's product pages for both the xStorage Home and the three-phase xStorage Home 3P carry a "to be discontinued" notice3, and the cloud platform that served existing systems was shut down on 1 September 20256. This page sets out what the range was, what it does for the homes that have one, and what the shutdown means in practice.

The range: models, sizes and where it fits

The xStorage Home line covers two main products. The single-phase xStorage Home is the original integrated unit: an all-in-one energy storage unit in a single casing, combining the hybrid inverter, the Nissan lithium-ion battery modules and the control electronics2. It was offered in 4.2 kWh and 6 kWh capacities, and Eaton's case studies describe installations using both new and second-life LEAF batteries at those two sizes4. The unit can be wall-mounted or floor-mounted, which gives some flexibility on siting3.

The second product is the xStorage Home 3P, a battery-ready three-phase solar hybrid inverter intended to be combined with a battery storage system of the customer's choice plus Eaton's protection devices5. Unlike the single-phase unit, the 3P is an inverter rather than a complete battery system, and Eaton states it can be extended over time according to energy consumption or the available budget5. It is rated for indoor, unconditioned installation and fits with a wall bracket5.

Both pages now state the products are to be discontinued3. For a household weighing a purchase today, that matters more than any specification: a discontinued line means no new units, a shrinking pool of spare parts and installers, and warranty support that depends entirely on Eaton continuing to honour existing terms. The home battery storage guide covers current alternatives.

A white Eaton xStorage home battery unit with a small display and status lights, shown on a plain background
A white Eaton xStorage home battery unit with a small display and status lights, shown on a plain background. Image: Eaton

Backup, self-consumption and EV charging

Two white Eaton xStorage hybrid home battery storage units shown against an aerial view of houses with rooftop solar panels
Home battery units shown alongside houses with rooftop solar panels Image: Eaton

In normal operation the system's job is self-consumption: solar generation charges the battery during the day, and stored electricity is used in the evening rather than bought from a supplier1. The same hardware stores off-peak grid electricity, so a household on a time-of-use tariff can charge cheaply overnight and draw from the battery at peak prices1. That is the core independence the unit offers: less electricity bought at peak, more use of what the roof generates.

Backup is partial rather than whole-house. Eaton states the xStorage Home provides households with energy if the grid fails, powering preferential devices such as lights and security systems3. That is a selected-loads arrangement, not a system that keeps an entire house running, and the choice of which circuits stay live is made at installation. The 3P adds a built-in battery automatic switch5. What to expect from this kind of arrangement is covered in battery backup in a power cut.

The unit can also be set up to work with a home electric vehicle charger, using surplus battery electricity to support EV charging2. Eaton's own case study at Solvang shows the combination in practice: three xStorage Home systems, eight EV chargers and rooftop solar on one building4. The company has also described a 100-home EV pilot and research into vehicle-to-grid and vehicle-to-home operation, though that work is described as a research lab project rather than a product feature8.

Specifications: capacity, power and efficiency

The published figures for the single-phase unit are limited, because the range is at end of life. The fuller technical picture comes from the 3P inverter, whose datasheet and product page give the electrical detail. The single-phase unit's own datasheets give two conflicting sets of dimensions and weights, and neither has been resolved: 515 mm by 730 mm by 182 mm at 40 kg in one9, 442 mm by 781 mm by 175 mm at 68 kg in the other10. Treat both as indicative and confirm the variant with the installer.

SpecificationFigureSource
Single-phase capacities4.2 kWh and 6 kWh4
Battery chemistryLithium-ion, Nissan LEAF modules (new or second-life)1
3P battery typeLithium5
3P battery voltage range170 V to 500 V5
3P maximum efficiency97.6%5
3P battery typical efficiency96%5
3P installation categoryIndoor, unconditioned5
3P fittingWall bracket5

The 97.6% maximum efficiency figure also appears for the xStorage Hybrid, Eaton's successor product, which shares the platform's power electronics11. Efficiency at the inverter is only part of the story: what a household actually keeps depends on round-trip losses, standby draw and how the battery is cycled, explained in round-trip efficiency and standby losses. On capacity, 4.2 to 6 kWh is small by current standards; sizing guidance is in what size home battery do you need.

Operating modes

A white Eaton xStorage home battery storage unit with a small display panel, shown on a plain white background
Home battery storage unit with display panel Image: Eaton

Eaton lists 4 intelligent operating modes for the xStorage Home3. Two are described in detail on the product pages. Self-consumption mode optimises the use of solar PV, charging the battery from the panels and discharging it to cover household demand. Peak-shaving mode targets the household's maximum demand: excess energy consumption above a set level is covered automatically by the battery, charged either from solar during the day or from the grid at times of low demand, avoiding the additional energy costs that peak draw creates3.

The 3P adds a peak shaving model described as storing energy and using it at peak time to reduce overall electricity costs5. Eaton's broader storage FAQ also lists frequency regulation among the applications its storage supports, alongside backup power, load shifting and EV charging infrastructure integration12. Frequency regulation, where a battery responds to grid signals, is the basis of the flexibility revenue described in virtual power plants and flexibility services.

For a household, the practical point is that these modes are what turn a battery from a box of cells into a working system. Self-consumption suits a solar home; peak shaving suits a home with a large intermittent load; off-peak charging suits a time-of-use tariff, covered in stacking a home battery with smart tariffs. Which modes an xStorage Home can actually use now depends on the state of its cloud connection, which is the subject below.

Guarantee length: 5 or 10 years by model

The single-phase range splits by capacity rather than by a published warranty tier. The xStorage Home units supplied in the Lyse deployment are built from new and second life Nissan LEAF batteries and come in 6 kWh and 4.2 kWh sizes13. The Home 3P inverter is a separate three-phase unit, wall-mounted on a bracket, with a battery voltage range of 170 V to 500 V3. Eaton does not publish a model-by-model warranty table in the material available, so guarantee length for a specific unit is a question for the installer or distributor at quote stage.

Two cautions apply. First, a warranty from a discontinued product line is only as good as the company behind it: Eaton remains a large, active business, but the units themselves are no longer made, so long-term claims will be met with repair or replacement from a shrinking pool. Second, the independent benchmark is worth knowing: battery systems often come with a 10-year warranty, and the typical lifespan of a home battery is about 10 to 12 years14. A 5-year term on the smaller xStorage Home models is therefore below the market norm. How these terms are structured is explained in home battery warranties.

The cloud shutdown and what it means for owners

On 1 September 2025 Eaton shut down the xStorage Home cloud platform, stating that it no longer meets the company's technological standards6. The consequence is that remote services, including the phone and web monitoring the system was sold with, no longer operate through the cloud. The alternative is local mode: monitoring and control at the unit itself, through its own interface6.

The lesson for any battery buyer is broader than this product. A system whose monitoring, remote access and firmware updates run through a manufacturer's cloud is a system that depends on the manufacturer keeping that cloud alive. The xStorage Home's LCD and local controls continue, but owners who bought the system partly for remote monitoring have lost a feature they paid for, with no replacement product offered. What to look for instead is set out in monitoring a home battery: apps, data and local access.

About Eaton: size, partners and presence in the UK

Eaton is a large and long-established business: founded in 1911, listed on the New York Stock Exchange for nearly a century, with customers in more than 170 countries15. It describes itself as a leader in electrical energy for buildings and in power electronics, with over 100 years' experience1. The UK connection is direct: Eaton's GB site promoted the xStorage Home to UK customers and installers, and the company's UK service and project business manager is quoted on its residential storage pages1.

The xStorage programme itself had reach. Twenty xStorage Home systems were installed in twenty different homes in Rogaland, Norway, and the Solvang installation in the same case study combined three systems with eight EV chargers and rooftop solar4. Eaton has also worked with partners across the smart home and energy sectors: Virtual Peaker and Sunverge in demand response, Samsung SmartThings and Alarm.com as smart home platforms, and LG Electronics in distributed energy resources8. Its research interests have included blockchain for real-time energy pricing and transactions between microgrids8.

None of that changes the product status. The company is active in the UK, but the xStorage Home is not: the range is to be discontinued3. Eaton's current residential storage offer is the xStorage Hybrid, launched at Intersolar Europe in June 2024, a modular system for residential and light commercial buildings suitable for new-build and retrofit, with remote firmware updates and remote battery management16.

xStorage Home versus xStorage Compact

The two lines serve different scales. The xStorage Home is the domestic product: 4.2 to 6 kWh, single-phase, built around Nissan LEAF modules. The xStorage Compact is an all-in-one single-rack battery energy storage system aimed at residential, commercial and light industrial buildings, designed to fit into limited spaces12. Its battery packs are 10 kWh nominal each, with 95% of that usable at C/5, and a rack holds one string of five packs, or 50 kWh, expandable to 150 kWh per unit17. The PCS rack comes in 20 kW form, upgradable to 40 kW, with up to five units in parallel for a maximum of 200 kW17.

The Compact's chemistry is NMC, lithium nickel manganese cobalt oxide, and its battery packs carry a 10 year performance warranty for the GEN4 generation with a calendar life stated at over 10 years17. Its grid connection standards include G99 and G100 for the UK, alongside EN 50549-1 and VDE AR-N 410517. Round-trip efficiency is listed at 93.0% at 50% load in one datasheet and 94.0% in another; the two figures differ and neither has been ruled definitive17.

For a household, the Compact is generally beyond domestic scale, but it illustrates where Eaton's storage business now sits. The full specification detail is in Eaton xStorage Compact.

How the lineup compares with rival products

The xStorage Home was an early entrant in domestic storage, and its use of second-life EV batteries was a distinctive feature: the Rogaland installations paired new and used LEAF modules at 4.2 and 6 kWh4. By today's standards the capacities are small and the 5-year terms on the smaller models are short, against a market where 10-year warranties are common and typical battery lifespan is about 10 to 12 years13.

Its discontinuation and cloud shutdown are the more instructive facts. A home battery is a ten-year purchase, and the xStorage Home shows what can happen inside that window: the product withdrawn, then the remote services switched off, leaving owners with local control only3. When comparing current systems, the questions that follow from this are whether monitoring works without the manufacturer's cloud, whether the battery can be expanded later, and what happens to the warranty if the company exits the market. Those comparisons, across active products, are where the all-in-one home battery systems and modular and stackable home batteries guides pick up.

Sources17 sources
  1. Home energy storage, residential, Eaton, 2026
  2. Residential home energy storage, EMEA, Eaton, 2026
  3. xStorage Home product page, Eaton, 2026
  4. xStorage Home supports the energy transition, Eaton, 2026
  5. xStorage Home 3P product page, Eaton, 2026
  6. xStorage Home cloud shutdown notice, Eaton, 2025
  7. xStorage Home 3P technical datasheet, Eaton, July 2020
  8. Future ready homes, 10 in 10 podcast, Eaton, 2026
  9. xStorage Home end user brochure, Eaton
  10. xStorage Home 3P brochure, Eaton
  11. xStorage Hybrid product page, Eaton, 2026
  12. Energy storage FAQ, Eaton, 2026
  13. Solar panel battery storage, Which?, May 2026
  14. Battery storage advice, Energy Saving Trust, August 2026
  15. Eaton EV charging product portfolio, Eaton, 2026
  16. xStorage Hybrid launch at Intersolar, Eaton, 2024
  17. xStorage Compact technical datasheet, Eaton, December 2025

Questions

Some answers here, the rest on their own pages.

How do I contact Eaton about an xStorage Home system?

Eaton's UK technical support line for the xStorage range is 01753608925, choosing option 3 then option 2, as listed on the xStorage Home product page. A separate number, +44 (0) 1753 608 700 with option 3 then 6, is given for the xStorage Hybrid. Owners moving a system to local mode after the cloud shutdown are directed to email bgtechsupport@eaton.com if their previous access method stops working.

What battery chemistry does the xStorage Home use?

The xStorage Home uses lithium-ion battery technology supplied by Nissan, built from new or second-life Nissan LEAF battery modules combined with Eaton's hybrid inverter. The related xStorage Home 3P is listed with a lithium battery type, and the xStorage Compact battery pack uses NMC cells, lithium nickel manganese cobalt oxide. So the Home range is lithium-ion throughout, with some units using batteries that previously served in electric vehicles.

Can the xStorage Home work off-grid?

The xStorage Home is designed for grid-tied homes: it optimises self-consumption of solar and stores off-peak grid electricity, and it can power preferential loads such as lights and security systems during a grid failure. However, it is not described by Eaton as an off-grid system. Eaton's xStorage Hybrid is stated to keep essential loads running from solar panels during a daytime outage, but full off-grid operation is not claimed for the xStorage Home.

What are the dimensions and weight of the unit?

Two sets of figures appear in Eaton's own datasheets for the xStorage Home and they differ: one gives 515 mm by 730 mm by 182 mm and a weight of 40 kg, the other 442 mm by 781 mm by 175 mm and 68 kg. Neither has been confirmed as the definitive figure, so treat both as indicative and confirm with your installer which variant you have. The xStorage Home 3P inverter uses a wall bracket fitting.

Which grid connection certificates does the xStorage Home hold?

Eaton states the xStorage Home was developed and tested to meet the highest electrical safety standards of both the European Union and national level. For the wider xStorage range, the xStorage Compact datasheet lists G99 and G100 among its grid connection standards, alongside EN 50549-1, VDE AR-N 4105 and others. Specific UK G98 or G99 certification for the discontinued Home unit should be confirmed with Eaton.

Is the xStorage Home available in the UK?

No, not as a new purchase. Eaton promoted the xStorage Home to UK customers and installers through its GB website, but the product page now carries a 'to be discontinued' notice, and the same notice appears on the xStorage Home 3P page. The range was sold in the UK and installed in European projects, but it is no longer an active product line for new installations.

What happens to my system when the cloud service closes?

Eaton shut the xStorage Home cloud platform on 1 September 2025, saying it no longer met its technological standards. The alternative is local mode monitoring, which continues to work at the unit itself. Before switching, you must check that the Lock Cloud unit update option is disabled, otherwise the change can lock you out. If your old access method stops working after updating, Eaton asks owners to contact bgtechsupport@eaton.com.