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Can I move my electricity meter without moving the supply?

Can I move my meter without moving the supply? Who does the work, and who pays? What happens if the cable itself has to move?

Moving a meter is one job and moving the supply is another, so the page sets out who does each, when a short move leaves the cable alone, what digging and ducting involve, and how to get a price.

A close-up of a new grey electricity meter box mounted on the outside wall of a house, with black ducting tubing running down from it into the ground beside a freshly dug trench on the homeowner's land.
In this answer
  1. Moving Meter vs Moving Supply
  2. Who Does What
  3. Moving Meter Without Supply Work
  4. When Supply Must Be Altered
  5. Digging Ducting and Meter Box
  6. Cost Surveys and Getting a Price

Short answer

Yes, in many cases the meter can be moved without moving the supply, but only a short distance and only if there is enough slack in the meter tails, the cables running from the meter to the consumer unit. That check is made by your electricity supplier, which owns the meter and is the only company permitted to relocate it1.

The two jobs are separate. Moving the meter is a supplier task. Moving the supply, the cable coming in from the road, is network operator work and has to be done by its qualified engineers, because ordinary electricians are not trained to work on the supply or the meter2. Where the meter alone is being relocated, the supplier arranges it and contacts the meter operator, and no network operator work is required1.

Where the supply has to move as well, the job becomes a service alteration with digging, ducting and a new meter box, and the price rises accordingly. Published guide prices range from £308 to £607 for SSEN, excluding digging and traffic management, to £1,401.98 without digging or £3,218.86 with digging for SP Energy Networks3. Electricity North West quotes from £700 for overhead supplies and £800 for underground ones4.

Moving the meter and moving the supply are two different jobs

The distinction matters because it decides who you contact, who does the work and what it costs. The meter is the property of your electricity supplier, and the supplier is the only company that can move it2. The supply is the cable, overhead line or underground service that brings electricity to the property, and that belongs to the network operator, which manages and maintains the underground cables, overhead wires and substations that bring electricity into your community5.

A qualified electrician can move the fuse box, the enclosure holding the trip switches, and can work on your internal wiring, but cannot touch the supply or the meter2. It is illegal to move the meter yourself, so the request has to start with the supplier6. SSEN's guidance is explicit that the householder should contact the energy supplier they pay their bills to in order to request a meter move7. The same applies to disconnection: that is arranged through the supplier, the company you pay your electricity bills to8.

For a household's energy independence, this is a reminder of where control sits. The meter and the supply are not household assets. A move changes where the equipment sits, not who owns it or who can work on it. The grid connection remains, and so does the dependence on a supplier and a network operator for anything upstream of the consumer unit.

A householder crouches at an open hallway cupboard, leaning in to read a wall-mounted electricity meter, one hand steadying themselves on the cupboard frame while they peer at the meter display, which is shown as a plain blank panel with no readable figures.
Access and readability are two of the recognised reasons a meter move may be possible. Image: Illustration

Who does what: the network operator, your supplier and your installer

A domestic electricity meter mounted on an interior wall near the incoming supply cable, with a simplified figure of a meter installer working on it, showing the meter as the supplier-owned unit that gets moved.
An electricity meter mounted on the wall

Three parties can be involved, and the split is not obvious to most householders. Electricity network operators help connect your home to electricity and can move your electricity meter, and they also fix power cuts that are not caused by a problem inside your home9. They manage the wires and infrastructure that powers your property and are different from the energy supplier10. Ofgem describes the same split: a network operator is responsible for the pipes and wires that move energy, and should be contacted about power cuts or connection issues in your area11.

Your supplier is the company you pay. It owns the meter, arranges meter moves and contacts the meter operator where needed1. Where a smart meter is being installed, it will always be your energy supplier or a third party working on its behalf that comes to your house to change the meter12.

Your installer, normally a qualified electrician, handles the internal side: the fuse box and the wiring inside the home2. On a supply move, Electricity North West notes that preparation may include digging on your land, hiring a builder, and employing an electrician to move your fuses to the new meter position, which the network cannot do13.

If you are unsure which network operator covers your address, the industry maintains a postcode lookup through the Energy Networks Association9. The operator for your area is the body that will quote for any supply work.

When the meter can be moved without touching the supply

The short answer is: a short distance, if the meter tails allow it. UK Power Networks advises that you can request a check on whether the meter can be moved a short distance, as long as there is enough length in the meter tails1. That is the whole of the meter-only case. It is a supplier job, arranged through the supplier, with no network operator involvement1.

Citizens Advice sets out the recognised reasons a move might be possible: finding it difficult to read or access the meter, or doing building work14. Those are the circumstances in which a householder typically asks, and they are also the circumstances in which a short relocation often solves the problem without any cable work.

There is a cheaper alternative worth knowing about. Electricity North West notes that smart meters are free of charge and can be installed by a number of suppliers, and may be a more cost effective way of getting better access for meter reads4. A smart meter does not move the meter, but it can remove the need to read it by hand. Smart meters work on the DCC's secure, standalone network, so sending a reading does not require an internet connection15.

When the supply itself has to be altered: new connections and cable work

A thick supply cable running from a network pole or underground duct across the outside of a house wall to the entry point where it passes into the brickwork, with a small isometric figure of a network operative working on the cable outside, the meter position inside remaining untouched.
A supply cable entering a house wall

If the meter needs to go further than the tails allow, or to a different wall, the supply cable usually has to move too. That is a service alteration, and it is network operator work. Electricity North West states plainly that as part of the project it will move your supply and meter, even if this is a smart meter16.

The work itself can involve diverting the supply. Where the network allows, the operator will switch your electricity supply onto a different cable, enabling it to bypass any known faults17. That is a network operation, not something an electrician can arrange.

Two related points are worth separating out. First, a supply move is not the same as a new connection. A new connection is a fresh supply to a property that does not have one, or an upgrade to capacity; a move relocates an existing one. Second, if a meter genuinely cannot be moved, the supplier must replace it with a different type of meter18. That obligation sits with the supplier, not the network operator.

For the household, the independence question here is straightforward. A supply alteration changes the physical route of the connection but not the dependence on the network. The property remains connected to the distribution network, and the operator retains responsibility for the cable. What the household gains is a meter position that works for the building, not any measure of self-sufficiency.

Digging, ducting and the meter box: what the work involves on your land

A supply move usually involves groundworks, and the split of responsibility follows the property boundary. Electricity North West will complete any digging on the public footpath or highway, but the digging on your land up to your property's boundary is not included in the quotation19. Where a customer carries out the digging, the trench needs to be dug on their land2.

The meter box is the householder's item. A new electricity meter box and black tubing, the ducting, will need to be installed on the outside wall of the property2. Where the meter is going outside the home, the customer supplies the meter box and ducting20. Electricity North West can include the cost of a meter box in the quote at trade cost, and can include or exclude the digging on your land, so the quote can be shaped to what the householder wants to take on13.

If you dig the trench yourself, it must be ready for the cable to be installed, and the meter box must be installed where the meter is to be moved to and connected3. If the network operator does the digging, it might take a few days to complete before the cable can be moved3.

An open trench on the householder's own land runs from the property boundary to the outside wall, where a black ducting tube emerges from the trench and rises into a new external electricity meter box mounted on the wall.
Ducting and the meter box are supplied by the householder where the meter sits outside. Image: Illustration

Cost, surveys and how to get a price

Prices are quoted per job, and the published guide figures vary widely by operator and by how much digging is involved. SSEN's guide is £308 to £607, excluding additional work such as digging or traffic management, with a detailed quote provided during the application process3. SP Energy Networks publishes a basic guide price of £1,401.98 without digging or £3,218.86 with digging3. Electricity North West's prices start at £700 for overhead supplies and £800 for underground4.

Network operatorPublished guide priceWhat it covers
SSEN£308 to £607Excludes digging and traffic management3
SP Energy Networks£1,401.98No digging3
SP Energy Networks£3,218.86With digging3
Electricity North Westfrom £700Overhead supplies4
Electricity North Westfrom £800Underground supplies4

The spread reflects scope, not just regional pricing. A move that reuses the existing route and leaves the householder to dig is a different job from one that requires the operator to excavate, manage traffic and reinstate surfaces. Electricity North West's quote options make this explicit: digging on your land can be included or excluded, and a meter box can be added at trade cost13.

On timing, UK Power Networks states its team will get back to you within 48 hours1. A second UK Power Networks page states a response within five working days. Both are dated 2026-09-17, so the 48-hour figure is the optimistic case and five working days the outer one.

Where designated parking bays sit outside the property, the network operator may need to apply to the council to suspend those spaces while the work is carried out2. That is a council process and can add time. Traffic management is also excluded from some published guide prices3.

For a householder, the practical sequence is: contact the supplier first about the meter, establish whether the tails allow a short move, and only then approach the network operator about the supply if the cable has to move too. The electricity distribution networks page explains which operator covers which area, and getting a new or upgraded electricity connection covers the separate case of a fresh supply rather than a relocation.

Sources20 cited
  1. Move your electricity supply, UK Power Networks, 2026-09-17
  2. What's involved in moving your supply, UK Power Networks, 2026-09-17
  3. Cost and time for moving your supply, UK Power Networks, 2026-09-17
  4. Meter move information, Electricity North West, 2026-09-20
  5. Why do you use generators, UK Power Networks, 2026-09-17
  6. Domestic and homeowner connections, NESO, 2026-09-17
  7. Existing electricity supplies, SSEN, 2026-09-19
  8. Disconnect an electricity meter, UK Power Networks, 2026-09-17
  9. Find my network operator, Energy Networks Association, 2026-09-17
  10. Power cut compensation, Energy Networks Association, 2026-09-17
  11. Complain about your energy supplier or network operator, Ofgem, 2026
  12. Do I have to accept a smart meter, Which?, 2026-05-12
  13. What's involved in a service alteration, Electricity North West, 2026-09-20
  14. Move your gas or electricity meter, Citizens Advice, 2026-09-20
  15. How to get a smart meter, Smart DCC, 2026
  16. Moving your meter, Electricity North West, 2026-09-19
  17. Restoration following a power cut, Electricity North West, 2026-09-19
  18. Prepayment meters: consumer guidance, Ofgem, 2026
  19. Service alteration costs, Electricity North West, 2026-09-20
  20. Connect 1 to 4 new properties: FAQs, SSEN, 2026-09-17

Questions

Answers here, and more on their own pages.

Who do I contact first if I want to move my electricity meter?

Your electricity supplier, the company you pay your bills to. It is illegal to move the meter yourself, and the supplier owns the meter, so the request starts there. If the cable coming in from the road also has to move, the supplier will point you to your network operator, which owns and maintains those wires. Network operators can also be contacted directly about connection issues.

Does my electricity supplier or the network operator move the meter?

The supplier moves the meter, because it owns it and is the only company permitted to relocate it. The network operator moves the supply cable, the underground or overhead line feeding the property. A meter-only relocation is arranged through the supplier, which contacts the meter operator, and no network operator work is needed. Where the cable moves too, both parties are involved.

Can I dig the trench myself instead of paying for it?

Often yes, but only on your own land. Where a customer carries out the digging, the trench must be dug on their land and left ready for the cable to be installed. Digging on the public footpath or highway is done by the network operator. Some operators quote with or without the customer's digging, so the choice is priced in.

What is the default connection capacity if I don't state my power need?

The available material does not give a default capacity figure for domestic connections. What it does show is that capacity is assessed case by case: network operators publish guidance for domestic and homeowner connections, and applications are quoted individually. A householder who does not state a power requirement should expect the operator to apply its own standard assumption rather than a published number.

Where must the electricity meter box be fitted?

For a supply move, a new electricity meter box and black tubing, the ducting, need to be installed on the outside wall of the property. Where the meter is going outside the home, the customer supplies the meter box and ducting. The box must be in place and connected at the new meter position before the cable is installed.

How long does UK Power Networks take to respond to a request?

UK Power Networks gives two different response times. One page states the team will get back to you within 48 hours, while another states a response within five working days. Both are dated 2026-09-17 and the conflict is unresolved, so 48 hours is the optimistic figure and five working days the outer one.

Is there a charge for a site visit or survey?

The material does not give a separate survey fee. Network operators publish guide prices for the move itself, and quotes are provided during the application process. Electricity North West, for example, quotes from £700 for overhead supplies and £800 for underground ones, with the option to include or exclude digging on your land and to include a meter box at trade cost.

What happens if the work needs a parking bay outside my property suspended?

Where there are designated parking bays outside the property, the network operator may need to apply to the council to suspend those spaces while the work is carried out. That is a council process, not something the householder arranges, and it can add time to the job. Traffic management is also excluded from some published guide prices.

Will my energy supply be disrupted when I switch?Do I need to take a meter reading when switching?What is the cost of laying new electrical cable per metre?Who is my electricity supplier?Do I need to take meter readings when moving home?Do I need a meter reading if my supplier goes bust?