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The Home Energy Scotland Loan and Cashback Scheme: Closed

My loan was interest free, so why do I still owe it? Can I still claim cashback? What can I get instead for insulation or a heat pump?

Home Energy Scotland loans stay repayable after the scheme closed, cashback claims are no longer taken, and other funding now exists for insulation, heat pumps and similar work, with details on who qualified, what the loans and cashback covered, and where to apply next.

A small model of a heat pump and a roll of loft insulation stand on a kitchen table beside blank application paperwork, a sealed envelope, a scatter of coins and a wall calendar, showing a household weighing up funding for energy improvements.
In this answer
  1. Closed Scheme Impact
  2. What It Funded
  3. Loan and Cashback Limits
  4. Eligibility and How It Worked
  5. Take-up Over the Years
  6. What Replaced It

Short answer

The Home Energy Scotland Loan and Cashback Scheme is closed. It was replaced in December 2022 by the Home Energy Scotland Grant and Loan Scheme, which the Energy Saving Trust runs on behalf of the Scottish Government1. Households still search for the older scheme because they hold loans under it, or because older guidance still names it. Anyone with an outstanding balance continues to repay it on the terms agreed at the time; the closure affects new applications, not existing debt.

The distinction matters for a household's energy independence. A loan or cashback grant reduces the upfront cost of insulation, a heat pump or battery storage, but it does not remove the ongoing dependence on a supplier, a meter and the grid. What the scheme bought was a lower capital barrier to measures that cut how much energy a home needs in the first place.

The successor scheme is open to all domestic owner occupiers in Scotland and offers a grant, an interest free loan, or a combination of both2. The figures below are the ones the scheme documents and official statistics actually give, including the years when payouts were small and the years when they were not.

The scheme is closed: what that means for households

Closure has two separate meanings, and households tend to conflate them. For a borrower, nothing changes: the loan was interest free, the repayment period was fixed at the outset, and the balance is still owed. For anyone who has not yet applied, the route is the successor scheme, not the closed one.

The transition was not seamless. The process of moving to the replacement scheme resulted in Warmer Homes Scotland being effectively closed for six months7. That is a warning about how scheme changes land in practice: even where a successor exists, there can be a gap in which no application can be made.

There is a wider pattern of Scottish schemes closing or winding down. The Scottish Central Government Energy Efficiency Grant Scheme has not been funding new measures since January 2024, and its funding is due to end in 20268. The Warm Home Discount for Scottish Gas Broader Group customers is closed9. A household reading older guidance can easily find itself applying to something that no longer accepts applications.

For energy independence, the practical consequence is that the capital cost of a measure now falls on the household or on whichever scheme is currently open. The scheme never removed dependence on the grid or a supplier; it reduced the cost of needing less from them.

What the scheme funded: interest-free loans with cashback

The scheme's structure was a loan with a grant attached. Home Energy Scotland provided interest free loans with additional cashback offers across a range of energy saving and renewable energy measures11. The cashback was the grant element: money that did not have to be repaid, paid on top of a loan that did.

The cashback rate for energy efficiency measures was increased from 25% to 40%3. That is a substantial shift in the economics of a measure: at 40%, a household borrowing for insulation or another efficiency measure received back a large share of the loan as a grant. The rate applied to energy efficiency measures specifically, not to every category of work.

The loan itself was interest free, which is the feature that distinguishes it from commercial borrowing. The successor scheme keeps that structure: an additional £7,500 of funding is available as an optional interest free loan for energy efficiency measures such as insulation5. The word "optional" matters, because it means the grant can be taken without the loan.

Repayment terms under the successor scheme are banded by amount borrowed12:

Loan amountRepayment period
Up to £4,9995 years
£5,000 to £9,99910 years
More than £10,00012 years

One documented conflict sits in the repayment table: one version of the terms gives the lowest band as "up to £4,999" and another as "under £5,000". The two documents disagree on the wording of the boundary, though not on the periods.

A kitchen table seen from above with two paper documents side by side: a loan offer letter and a cashback payment statement, each with blank lines and plain colour blocks, beside a simple mug.
The scheme combined an interest free loan with a cashback grant paid on the same work. Image: Illustration

Loan and cashback limits: £15,000 for efficiency, £17,500 for renewables

An air source heat pump unit installed outside a house wall on a concrete base with grass in the foreground
An air source heat pump unit outside a house Image: Centre for Alternative Technology

The headline limits that householders remember come from the scheme's own published description. The Home Energy Scotland loan and cashback scheme provided up to £15,000 loans with up to £6,000 cashback grant for energy efficiency improvements13. That is the figure behind the "£15,000" that still circulates in older guidance.

The successor scheme works differently, splitting the support into two pots. It offers a maximum of £7,500 for energy efficiency measures8, and up to £7,500 for energy-efficiency improvements such as insulation and up to £7,500 for clean heating systems such as heat pumps14. In rural areas there is up to £1,500 extra for energy efficiency improvements15. Some homeowners can get up to £15,000 for energy efficiency improvements16, which reflects the grant and the optional loan being added together rather than a single grant of that size.

For replacement renewables there is a separate condition: a loan of up to £7,500 is available for replacement renewables only if the household has not used Scottish Government funding or received Renewable Heat Incentive payments for the original installation12. That condition exists to prevent the same installation being funded twice.

The cashback figures for renewable heating that appear in the scheme documents belong to a different scheme. Under the SME Loan and Cashback scheme, small and medium sized businesses, charities and not for profit organisations could apply for a 75% cashback grant of up to £10,000 towards the costs of a renewables heating system13. That is a business scheme, not the household scheme, and the two are frequently confused in secondary write-ups.

Who was eligible and how the loan, grant or combination worked

Eligibility was broad by design. The scheme was open to all domestic owner occupiers in Scotland8, and it provided grants and loans to all domestic owner occupiers in Scotland to install clean heat and energy efficiency measures9. Home Energy Scotland loans were available to all homeowners and private landlords, unrestricted by income17. That is unusual: most grant schemes are means tested, and this one was not.

The household had a choice of how to take the support. The scheme gave households the option and flexibility of accessing a loan, grant or combination of both18. A household that wanted to avoid debt could take the grant alone; one that needed to cover a larger capital cost could add the loan.

Two administrative conditions shaped how the money actually moved. Applicants had six months to drawdown funding under the loan and cashback scheme4. And the scheme could be combined with other support, but with a caveat: a household may be able to combine Home Energy Scotland grants and loans with other schemes and incentives, and eligibility for one is not indicative of eligibility for any other programme of support19.

The administrator was the Energy Saving Trust, acting on behalf of the Scottish Government6. The same body manages the successor scheme, and the Energy Saving Trust is described as managing schemes funded by the Scottish Government20. Applications and enquiries go through Home Energy Scotland on 0808 808 228221.

A Home Energy Scotland advisor and a homeowner sit together at a kitchen table in a Scottish home, the advisor pointing to an EPC certificate laid flat between them, its content shown only as blank lines and plain colour bands, as they discuss whether the planned measure meets the scheme's rules.
Eligibility was not means tested, but the measure still had to meet the scheme's rules. Image: Illustration

Take-up over the years: from £87,360 to £135,060 in agreed offers

The Home Energy Scotland Loan and Cashback Scheme paid out £87,360 in FY 2017-2018, against £135,060 in agreed loan offers in the same year1. The gap between the two figures reflects the difference between loans agreed and loans actually drawn down. The scheme has since been replaced by the Home Energy Scotland Grant and Loan, which offers an interest free loan with repayment terms set by the amount borrowed: up to £4,999 over 5 years, £5,000 to £9,999 over 10 years, and more than £10,000 over 12 years2. The average loan amount over the last three years was £1,050, repayable in affordable instalments following a financial assessment3. An illustrative example is a household that applied for an interest free loan of the maximum amount of £7,500 to be paid back over 10 years4.

The published payout figures show a scheme that grew, peaked and then fell away. In the 2017 to 2018 financial year, £87,360 was paid out in loans, against £135,060 in agreed loan offers4. By 2019 to 2020, 264 loans were paid out, totalling £1,269,000, with 191 agreed loan offers worth £921,1264. The following year, 2020 to 2021, 143 loans were paid out, worth £687,8404.

Financial yearLoans paid outValue paid outAgreed loan offersValue of offers
2017 to 2018not given£87,360not given£135,060
2019 to 2020264£1,269,000191£921,126
2020 to 2021143£687,840not givennot given

The gap between agreed offers and paid loans is the drawdown condition at work: an offer agreed in one year may be drawn down later, or not at all. That is why the two columns do not match within a year.

Demand also outran processing capacity at times. Between January 2022 and October 2022, 1,433 applications were still to be processed22. That backlog sits in the period around the transition to the successor scheme, and it explains why some applications made under the older scheme were not approved or completed before the new one launched23.

The average loan size was modest. One area based scheme loan averaged £1,050 over the last three years, repaid in affordable instalments following a financial assessment24. That is a long way from the £15,000 headline, and it is a reminder that the maximum was a ceiling, not a typical award.

A printed bar chart sheet lying on a table showing three plain vertical bars of differing heights, the middle bar tallest, representing Home Energy Scotland loan payouts across three financial years, with no numbers or words anywhere on the sheet.
Payouts rose to £1,269,000 in 2019 to 2020 before falling to £687,840 the following year. Image: Illustration

What replaced it and where to turn now

The successor is the Home Energy Scotland Grant and Loan Scheme, introduced in December 202225. It launched as an update to the Home Energy Scotland Loan and Cashback scheme1, which is the formal way of saying it replaced rather than sat alongside it. It offers grants and loans to help Scottish homeowners make the switch to renewable energy26, and it provides homeowners in Scotland a grant, interest free loan or a combination of both2.

The successor has continued to develop. Applications for heat network connection grant support opened in December 202527. That extends the scheme beyond individual measures to connections to a shared heat source, which changes the independence picture: a heat network is a shared system, so a household connected to one depends on the network operator rather than on its own equipment.

For households looking for support now, the routes are:

  1. Home Energy Scotland, on 0808 808 2282, for the current grant and loan scheme21.
  2. The Energy Saving Trust funding portal, which sets out current scheme eligibility19.
  3. Local authority area based schemes, where a home is selected for a programme and an interest free loan through Home Energy Scotland may cover the customer contribution24.

The limits are worth stating plainly. The scheme reduces the capital cost of a measure; it does not remove the standing charge, the meter, the connection or the supplier. A heat pump still runs on electricity from the grid. A battery still depends on a manufacturer's warranty and, in many cases, an app. What the scheme changes is how much of a household's own money is needed to need less energy in the first place.

Sources27 cited
  1. FOI 202500462873: Home Energy Scotland Grant and Loan Scheme launch, Scottish Government, 2025-07-22
  2. Local and small scale renewables, Scottish Government, 2026-09-17
  3. Update to the renewable heat target: action 2021, Scottish Government, 2021-10-27
  4. FOI 202300383142: Home Energy Scotland Loan and Cashback Scheme statistics, Scottish Government, 2024-01-16
  5. Energy saving home improvements, Scottish Government, 2026-09-17
  6. Home Energy Scotland Grant and Loan Scheme: application and claim processing times, Scottish Government, 2026-03-12
  7. Tackling fuel poverty in Scotland: periodic report 2021 to 2024, engagement responses, Scottish Government, 2025-04-22
  8. Heat in buildings progress report 2025, Scottish Government, 2026
  9. Charis Grants: individuals, Charis Grants, 2026-09-17
  10. Home Energy Scotland Grant and Loan: terms and conditions, Home Energy Scotland, 2026-09-17
  11. Energy saving at home, Centre for Alternative Technology, 2025-06-27
  12. Home Energy Scotland Grant and Loan: terms and conditions (PDF), Home Energy Scotland, 2024-06-05
  13. Heat in buildings strategy 2022 update: progress, Scottish Government, 2022-10-31
  14. Research briefing CBP-9585: home energy efficiency schemes, House of Commons Library, 2026-05-13
  15. Funding for energy efficiency in homes in Scotland, Citizens Advice Scotland, 2026-09-17
  16. Help with energy efficiency measures, Turn2us, 2026-09-08
  17. Ending Scotland's solar loans was a big mistake, Solar Energy UK, 2026-01-13
  18. Heat pump sector deal expert advisory group: Scottish Government response, Scottish Government, 2022-11-11
  19. Home Energy Scotland Grant and Loan funding portal, Energy Saving Trust, 2026-09-20
  20. The use of loans to encourage action to reduce emissions in homes and businesses, Energy Saving Trust, 2026-04-22
  21. Green home loans, Scottish Government, 2017-05-02
  22. FOI 202200327390: Home Energy Scotland Loan Scheme applications, Scottish Government, 2022
  23. FOI 202400400863: Home Energy Scotland scheme data, Scottish Government, 2024-09-13
  24. Energy Efficient Scotland area based schemes, West Lothian Council, 2026-09-17
  25. FOI 202400442664: Home Energy Scotland Grant and Loan Scheme, Scottish Government, 2025-01-20
  26. Consumer grants and incentives, Flexi Orb, 2024-06-25
  27. Heat networks delivery plan review report 2026, Scottish Government, 2025-12

Questions

Answers here, and more on their own pages.

Is the Home Energy Scotland loan and cashback scheme still open?

No. The Home Energy Scotland Loan and Cashback Scheme was replaced in December 2022 by the Home Energy Scotland Grant and Loan Scheme, which is run by the Energy Saving Trust on behalf of the Scottish Government. Households that took a loan under the older scheme still owe the outstanding balance and repay it on the agreed terms. New applications go to the successor scheme, not the closed one.

Who administered the scheme?

The Energy Saving Trust administered it on behalf of the Scottish Government, and the same body runs the successor Home Energy Scotland Grant and Loan Scheme. Applications and enquiries go through Home Energy Scotland on 0808 808 2282. The Scottish Government sets the rules and provides the funding; the Energy Saving Trust handles applications, claims and processing.

How much cashback was available for energy efficiency measures?

Cashback on Home Energy Scotland loans for energy efficiency measures was increased from 25% to 40% of the loan, announced in autumn 2021. That rate applied to energy efficiency measures rather than to renewable heating. The cashback was a grant element paid alongside the interest free loan, so a household could receive both a loan and a cashback grant on the same work.

What was the maximum cashback for a heat pump or renewable heating system?

The published cashback figures in the scheme documents relate to the SME Loan and Cashback scheme rather than to private households: small and medium sized businesses, charities and not for profit organisations could apply for a 75% cashback grant of up to £10,000 towards the costs of a renewable heating system. For private households, the Home Energy Scotland Loan and Cashback Scheme offered cashback on energy efficiency measures at 40%.

Could I get a grant without taking a loan?

Under the successor Home Energy Scotland Grant and Loan Scheme, households can take a grant, an interest free loan, or a combination of both. The grant element does not require a loan. For energy efficiency measures the grant is a maximum of £7,500, with an additional £7,500 available as an optional interest free loan, and a further £1,500 grant for energy efficiency improvements in rural areas.

How much was paid out in loans in 2019-2020?

In the 2019 to 2020 financial year, 264 loans were paid out under the Home Energy Scotland Loan and Cashback Scheme, totalling £1,269,000. In the same year 191 agreed loan offers were recorded, worth £921,126. The following year, 2020 to 2021, 143 loans were paid out, worth £687,840. These are official statistics published in response to a freedom of information request.

What can I apply for now that the scheme has closed?

The Home Energy Scotland Grant and Loan Scheme is the successor, launched in December 2022 and open to all domestic owner occupiers in Scotland. It offers grants and interest free loans for clean heat and energy efficiency measures. Applications for heat network connection grant support opened in December 2025. Other support, such as the Warm Home Discount, has its own eligibility rules and some elements are closed.