From Monday 11 September 2023, GivEnergy residential batteries, inverters and All in One (AIO) units carry a standard 12-year warranty, replacing the previous 5-year warranty that could be extended to 10 years1. The change was announced by GivEnergy and is set out on distributor product pages for the GivEnergy range1.
The wording used across those pages is consistent:
"Effective of Monday, September 11th, the GivEnergy residential battery storage system will no longer offer a 5-year warranty with the option of extending it to 10 years. Instead, all residential batteries, inverters, and AIO units will now come with a standard 12-year warranty."
The same pages state that systems installed before 11 September still have 60 days to order a warranty extension1. No price for that extension is given in the material, and the cost of the change to households has not been reported.
| Item | Before 11 September 2023 | From 11 September 2023 |
|---|---|---|
| Residential batteries, inverters, AIO units | 5 years, extendable to 10 years | 12 years as standard |
| Systems installed before 11 September | 60 days to order an extension | 60 days to order an extension |
The 12-year term appears as a listed feature on the third-generation hybrid inverter pages, alongside in-built WiFi and LAN, a higher charge and discharge rate and support for flexible rate tariffs1. The 3.6kW and 5.0kW Gen 3 units are listed under part numbers GIV-HY-3.6-G3-PE and GIV-HY-5.0-G3-PE respectively, and the pages note that an earth bonding kit is no longer required as a separate product on this generation1.
Conditions attach to the cover. GivEnergy systems must be connected to the internet to benefit from full warranty services, installation must be carried out by an installer who has attended GivEnergy installer training, and the pages state that if the product is fitted by a non-trained installer the warranty will be void1. A GivEnergy online portal login is required to fully commission the system1. The pages do not set out retained capacity thresholds, throughput limits or exclusions beyond these points.
Why it matters for households
A warranty is one of the few things that fixes how long a home battery installation is expected to remain useful, and it sits alongside the battery's cycle life and retained capacity terms in determining whether stored electricity keeps flowing over the years a household owns the system. Moving from 5 years to 12 years as standard lengthens the period in which a fault in the battery or inverter is the manufacturer's responsibility rather than the owner's, which changes the long-run cost picture of a system that is otherwise paid for up front. The conditions matter as much as the length: an internet connection and a trained installer are both required for the cover to apply in full, so a system installed offline or by an untrained fitter sits outside it. Households weighing storage against grid-supplied electricity, or considering using a battery for flexibility services, are effectively comparing a 12-year asset life against the tariff and export arrangements available over the same period.
What happens next
Systems installed before 11 September 2023 have 60 days from that date to order a warranty extension1. No further dated steps are given in the material.