GivEnergy Ltd, a UK supplier of residential energy storage systems, entered administration on 9 April 2026, with Chris Brooksbank of CB Business Recovery appointed as administrator1. In a statement issued on 15 April 2026, the administrator confirmed that the company has ceased to trade and that all its employees have been made redundant1.
The statement sets out the position on warranties and support directly. No further hardware warranties will be honoured by GivEnergy Ltd, and ongoing user and software support will not be honoured either1. Consumers are advised to revert to their installer in the first instance, with all other consumer enquiries directed to info@cb-br.co.uk1.
"As the Company has ceased to trade, no further hardware warranties will be honoured by Givenergy Ltd. In addition, ongoing user and software support will not be honoured by Givenergy Ltd."
The administration applies to GivEnergy Ltd only. The administrator has not been appointed over seven related legal entities: Givenergy Group Limited, Givenergy Commercial Limited, Givenergy Australia PTY Ltd, Giveducation Limited, Givenergy Software Limited, Givenergy Property Limited and Satori Education Limited1. Parties with ongoing business with any of those entities are directed to the entity concerned1. The statement also says no further goods or services should be provided to the company1.
Known creditors will receive formal notification of the administration direct from the administrator's office, to be issued within 48 hours of the statement1. The Energy Storage Association said it continues to engage with the Department for Energy Security and Net Zero on the issue and will update its own FAQ page as information becomes available1.
Why it matters for households
For owners of GivEnergy home batteries and inverters, the practical effect is that the manufacturer is no longer a route to remedy. A manufacturer warranty is only as good as the company standing behind it, and the administrator has stated plainly that hardware warranties will not be honoured. The same applies to the software side: app access, monitoring and firmware updates depend on a company that continues to operate servers and issue releases, and that support has now ended.
The statement points households back to their installer, which places the immediate relationship with whoever fitted the system rather than with the manufacturer. What an installer can or will do has not been reported. Whether any third party acquires the business, the brand or the software platform is also not reported, and the administrator's statement does not indicate that a sale is in progress.
For a home relying on a battery to store cheap or self-generated electricity, the loss of manufacturer support does not by itself stop the hardware working. It does mean that faults, replacements and software problems no longer have a manufacturer route, and that the value of any remaining warranty period is uncertain. This is the situation covered in when an energy equipment manufacturer fails, where the absence of a trading company leaves owners dependent on installers, insurers or third-party service providers.
What happens next
Formal notification to known creditors was to be issued within 48 hours of the 15 April statement1. The Energy Storage Association said it will continue to update its FAQ page as further information becomes available1. No timetable for any sale of the business, or for the future of the software platform, has been reported.
Sources1 cited
- GivEnergy Updates - Energy Storage Association, esa-uk.org