Installers news from 2024
42 stories, newest first
- December 2024
Fox ESS issues version 4.2 of its UK and Ireland battery warranty policy
Fox ESS has published version 4.2 of its UK and Ireland battery warranty policy, dated 23 December 2024, covering its battery module range and setting out standard cover, free extensions and performance terms.
MCS publishes updated MCS 031 heat pump standard and Excel tool
MCS has published Issue 4.0 of its heat pump pre-sale performance standard, replacing the SCoP-based estimate with a method using system type, specific heat loss and a Heat Emitter Guide lookup table.
MCS ended its Appointed Representative relationship with Independent Warranty
MCS has ended its Appointed Representative relationship with Independent Warranty, so IWA Insurance Backed Guarantees can no longer be bought through the MCS Installation Database.
MCS publishes updated MIS 3005-D heat pump design standard
MCS has published an updated MIS 3005-D heat pump design standard, clarifying hybrid system compliance, defining hybrid and supplementary heat sources, and replacing the 100% heat load rule with a 55% minimum.
Fuller TrustMark audit concludes on solid wall insulation quality
A fuller TrustMark audit into solid wall insulation installed under two government schemes concluded in mid-December 2024, after routine checks found significant work that did not meet the required standard.
So Energy introduces 0% finance option for solar installations
So Energy has introduced a 0% finance option that lets customers spread the cost of a solar installation, the supplier said in a December 2024 article on solar panel costs.
- November 2024
MCS published an update on scheme redevelopment
MCS has set out what its redeveloped certification scheme will contain when documents are published in January 2025, with a transition period expected to run for 12 to 18 months.
MCS publishes response to MCS 020 consultation and sets out key changes to the standard
MCS has published its response to the MCS 020 consultation, confirming a split into two standards, a 37 dB(A) overall sound limit and publication of sound power levels on its Product Directory.
Ofgem opens enforcement investigation into Utilita
Ofgem has opened an enforcement investigation into Utilita's compliance with the rules governing the installation and use of prepayment meters for domestic customers, it disclosed in November 2024.
- October 2024
MCS published an update on solar PV module fire classifications
MCS has set out how a change to a European standard in September 2023 stopped fire test laboratories issuing fire classifications for solar PV modules, blocking roof-integrated products from Building Regulations compliance and MCS certification.
TrustMark audits identify poor-quality solid wall insulation under ECO4 and GBIS
TrustMark audits in October 2024 found significant poor-quality solid wall insulation installed under ECO4 and GBIS, prompting installer suspensions and a wider government audit.
TrustMark notifies DESNZ of non-compliant external wall insulation installations
TrustMark told the government in October 2024 that a high share of external wall insulation installed under ECO4 and the Great British Insulation Scheme failed to meet the required quality standard.
- September 2024
Autumn Budget increases funding for the Boiler Upgrade Scheme
The Autumn Budget has increased funding for the Boiler Upgrade Scheme, with the remainder of £1.8bn after fuel poverty support allocated to the grant scheme.
SunutilitiesGroup Limited recorded as inactive by Energy Ombudsman
The Energy Ombudsman has recorded the energy broker SunutilitiesGroup Limited as inactive, with its membership of the dispute scheme shown as running from 10 January to 27 September 2024.
MCS launches Phase Two of the MCS Data Dashboard
MCS has launched Phase Two of its Data Dashboard, adding battery storage and Isle of Man figures, monthly breakdowns, a monthly contractor chart and a revised map of where installers operate.
First intake of Low Carbon Heating Technician apprenticeship students expected
MCS has said it expects to enrol the first intake of students onto the UK's first Low Carbon Heating Technician apprenticeship in September 2024, a dedicated training route for heat pump engineers.
- August 2024
Aviva to insure Sunsave Plus solar and battery systems under bespoke policy
Sunsave has announced that Aviva will insure its Sunsave Plus solar and battery systems under a bespoke policy brokered by Howden, included in its 20-year guarantee.
Warranty period for Wattpilot devices changed for devices delivered from this date
Fronius has extended the standard warranty on its Wattpilot electric vehicle chargers to three years, with devices delivered before 1 August 2024 keeping the earlier two-year term.
- July 2024
New MCS Scheme to come into effect in summer 2024
MCS has said its redeveloped certification scheme will come into effect in summer 2024, resetting the consumer protections attached to certified small-scale renewable installations in UK homes.
Solar Together West Yorkshire opens to the county
Solar Together West Yorkshire ran as a collective buying scheme from July 2024 to May 2025, arranging 645 solar and battery installations at prices quoted as up to 42% below the usual market rate.
- June 2024
CTSI warns energy-efficiency pledges undermined by lack of consumer confidence
The Chartered Trading Standards Institute has published polling showing that low awareness of funding and installers is holding back home energy-efficiency work, and has called for mandatory licensing of installers.
Solar PV and battery storage removed from HES Grant and Loan scheme eligibility
From 6 June 2024 the Home Energy Scotland Grant and Loan scheme stopped accepting new referrals for solar PV and battery storage, ending support even when these were installed alongside a heat pump.
- May 2024
Warranty conditions for RI-ENERGYFLOW-MIDI inverters issued
Rayleigh Instruments has published warranty conditions for its RI-ENERGYFLOW-MIDI inverters, giving a five year repair or replace term where the unit was installed by an MCS certified installer.
Lowcost Solutions Ltd recorded as inactive by Energy Ombudsman
The Energy Ombudsman has recorded the energy broker Lowcost Solutions Ltd as inactive, with a trading period that ended on 29 May 2024, and says it cannot review disputes about it.
Which? publishes policy paper calling for mandatory installer certification
Which? has called for mandatory certification of installers of low carbon heating, micro generation and insulation, plus government oversight of the schemes and a review of Trading Standards Services.
Andersen EV units purchased on or after 14 May 2024 carry a 7 year warranty
Andersen EV has set a seven year warranty on charge points bought from 14 May 2024, with earlier units keeping three years and pre-administration units having no contractual cover.
Boiler Upgrade Scheme extended to April 2028 with additional £1.5 billion
The government has extended the Boiler Upgrade Scheme to April 2028 and added £1.5 billion of funding over three years, according to Ofgem's annual report on the scheme it replaced.
- April 2024
New warranty registration system replaced old warranty form
Sunsynk has replaced its old warranty registration form with a new system, warning that registrations made on or before 24 April 2024 may not be searchable on it.
OVO launches 0% APR solar financing option
OVO has launched a 0% APR solar financing option giving households 36 months interest-free to spread the cost of a solar panel installation, subject to a £500 deposit.
E.ON pay-monthly subscription pilot to launch in April
E.ON will open a pay-monthly subscription pilot in April giving 350 North West households a heat pump, solar panels and a battery from £150 a month over 20 years.
New redeveloped MCS Scheme comes into effect
The redeveloped MCS Scheme took effect on 1 April 2024, resetting the consumer protections that sit behind certified small-scale renewable installations in UK homes.
TrustMark notifies DESNZ of suspected fraud under ECO schemes
The National Audit Office reports that TrustMark told DESNZ in April 2024 that some retrofit businesses were suspected of overclaiming for work carried out under the Energy Company Obligation.
- March 2024
Wickes launches fully installed Hypervolt EV charger service
Wickes customers can now add a fully installed Hypervolt home charger to their order for £410, using Hypervolt's Trusted Installers and Bedfordshire installer ProEV.
HPA reports 166% increase in qualified heat pump installers
The Heat Pump Association reports that the number of people completing eligible heat pump installer training rose 166 per cent in 2023, from just under 3,000 in 2022 to close to 8,000.
- February 2024
Warranty document issued for RI-ENERGYFLOW inverters
Rayleigh Instruments has published warranty conditions for its RI-ENERGYFLOW-MINI and 3P series inverters, offering a 10 year repair or replace term to end users from the date of purchase.
EDF acquires solar panel and battery installer Contact Solar
EDF has acquired Chorley-based solar panel and battery installer Contact Solar, its second installer purchase in a year, as it builds towards combined solar, battery, heat pump and EV offers.
MCS opens four-week consultation on changes to MIS 3005-D heat pump design standard
MCS has opened a four-week consultation on changes to its heat pump design standard, proposing a definition of hybrid systems, removal of the 100% heat loss sizing rule and a minimum 55% peak power contribution.
The Renewable Technology Collective achieves MCS certification
The Renewable Technology Collective, a Scottish heat pump installer working across Angus, Tayside and Aberdeenshire, became MCS-certified for air source heat pumps in February 2024, a process its founder says took two months.
Which? carries out EPC mystery shopping research
Which? sent 12 members for home energy assessments in February and March 2024 and found that eight of the 11 completed cases did not appear accurate.
- January 2024
VAT relief extended to charitable purpose buildings, water source heat pumps, battery storage and Smart diverters
From 1 February 2024 VAT relief on energy-saving materials was extended to charitable purpose buildings, water source heat pumps, electrical battery storage, smart diverters and associated groundworks.
MCS to exhibit at Everything Electric UK events for the first time
MCS will exhibit at all three Everything Electric UK events in 2024 for the first time, sharing an Energy Advice Stand with OVO to discuss small-scale renewables and certification.
Treasury makes the VAT (Installation of Energy-Saving Materials) Order 2024
The Treasury has widened the temporary zero rate of VAT on installing energy-saving materials to cover water source heat pumps, certain batteries and smart diverters from 1st February 2024.