Energy Suppliers news, page 3
- March 2026
Ofgem announced approval of Tesla Energy Ventures Limited's electricity supply licence
Ofgem has granted Tesla Energy Ventures Limited a licence to supply electricity to households and businesses across Great Britain, effective from 11 March 2026.
Smart Metering Policy Framework Post 2025 laid before parliament
The government has published its response to the 2025 smart metering consultation, confirming a 90-day supplier duty on non-communicating meters and rollout completion by the end of 2030.
Number of new fixed tariffs fell
Ofgem reported that the number of new fixed tariffs on the market fell in March 2026, as suppliers withdrew some fixed deals and raised prices on others after wholesale gas prices doubled.
- February 2026
Lower standing charge tariff pilot to start in spring 2026
Ofgem has confirmed a pilot of lower standing charge tariffs will begin in spring 2026, offered first to eligible customers of EDF, E.ON, Octopus and British Gas, alongside a 7% cut in the price cap.
Compensation under smart meter GSOPs 1-3 commences
Ofgem has brought smart meter Guaranteed Standards of Performance 1 to 3 into legislation, with automatic supplier compensation for breaches starting on 23 February 2026.
Smart metering Guaranteed Standards of Performance GSOPs 1-3 come into force
Ofgem's Guaranteed Standards of Performance 1 to 3 for smart metering took effect on 23 February 2026, covering installation appointments, failed installations and initial assessment of reported problems.
The Great Energy Savings Switch collective switch ends
Uswitch's Great Energy Savings Switch, a collective switch open to eligible customers from mid-January, closed to new registrations on 16 February 2026, with winning tariffs yet to be announced.
Citizens Advice responds to DESNZ consultation on Phase 1 Energy Smart Appliances regulations
Citizens Advice has published a broadly supportive response to the government's consultation on first phase Energy Smart Appliances regulations, setting conditions on accessibility, accountability, interoperability and transparency.
First three smart meter GSOPs come into force
The first three smart meter Guaranteed Standards of Performance, covering installation timeliness, installation quality and issue resolution, came into force in February 2026, the Smart DCC has confirmed.
- January 2026
Ofgem decides to progress automatic compensation under GSOPs 1-3 and defers GSOP 4
Ofgem has confirmed that automatic compensation for three smart meter service failures will go ahead, while a fourth standard covering meters not operating in smart mode is deferred.
New heat network regulations take effect
Stronger rules for heat network suppliers and operators on customer service, supply reliability, billing and fair pricing took effect on 27 January 2026, with free advice and ombudsman redress already in place.
Statutory Instrument for smart meter GSOPs 1-3 signed
Ofgem has signed the Statutory Instrument bringing smart meter Guaranteed Standards of Performance 1 to 3 into legislation, with consumer compensation starting on 23 February 2026.
Consumer Scotland publishes response to Ofgem consultation on energy debt when consumers move house
Consumer Scotland has responded to an Ofgem consultation on energy debt arising when consumers move house, tentatively supporting reform while setting out risks and recommendations.
Octopus Energy thermal camera loan scheme closed for winter
Octopus Energy's thermal camera loan scheme for customers is closed for this winter after demand outstripped supply, with a waiting list for when it reopens.
Citizens Advice responds to DESNZ's Tariff Interoperability consultation
Citizens Advice has backed government plans to standardise electricity tariff data so households can compare deals and switch more easily, while warning that small business suppliers may be left out.
Naps Independent Energy Advice listed as inactive by Energy Ombudsman
The Energy Ombudsman has recorded the broker Naps Independent Energy Advice as inactive, with its membership of the dispute scheme shown as ending on 19 January 2026.
Consumer Scotland publishes response opposing moving Warm Home Discount costs to unit rate
Consumer Scotland has told the UK government not to move Warm Home Discount costs from standing charges to unit rates, saying higher-use households would pay more and the change should wait for Ofgem's wider review.
Solarfair Ltd trading as Ekinect Energy recorded as inactive
The Energy Ombudsman has recorded Solarfair Ltd, trading as the energy broker Ekinect Energy, as inactive, with its membership of the scheme ending on 7 January 2026.
Citizens Advice responds to consultation on amending ECO4 order for grant-funded cost recovery
Citizens Advice has backed amending the ECO4 order so suppliers are paid through Exchequer funding rather than higher bills, while warning that retrospective payments must not cut future fuel poverty funding.
Ofgem publishes letter and guide for energy suppliers and debt advice providers
Ofgem has published a letter to energy suppliers and a guide for suppliers and debt advice providers after failing to agree a voluntary Code of Practice on debt support.
Ofgem to regulate heat networks
Ofgem becomes the regulator for heat networks across England, Scotland and Wales from January 2026, with consumer protection rules commencing on 27 January and the Energy Ombudsman already handling disputes.
Which? publishes 2026 energy supplier survey results
Which? published its 2026 energy company survey results in January 2026, naming four Which? Recommended Providers from a survey of nearly 12,000 customers and its own assessment of supplier practices.
- December 2025
Switch 4 Business Ltd listed as inactive on Energy Ombudsman dispute page
The Energy Ombudsman's dispute page lists the energy broker Switch 4 Business Ltd as inactive, with a membership period that ended on 31 December 2025.
E.ON Next announces partnership with Allume to bring shared solar to flats
E.ON Next has announced a partnership with Australian cleantech firm Allume to offer SolShare shared rooftop solar to blocks of flats, targeting social housing providers and new build developers.
Barcode Energy - Fuel Division trading from this date
The Energy Ombudsman lists Barcode Energy - Fuel Division as an active member from 10 December 2025, giving its customers access to dispute resolution.
Consumer Scotland publishes response to UK Government consultation on the energy ombudsman
Consumer Scotland has backed a four-week wait before householders can escalate an energy complaint to the Energy Ombudsman, and financial penalties for suppliers that ignore its decisions.
Citizens Advice published its ED3 consultation response
Citizens Advice has published its detailed response to Ofgem's consultation on the Sector-Specific Methodology for the ED3 price control, which will set network charges from 2028 to 2033.
Targets Framework for domestic meters concluded at end of 2025
The four-year Targets Framework that set energy suppliers annual domestic smart meter installation targets ended on 31 December 2025, with a 2030 completion obligation proposed to replace it.
- November 2025
Consumer Scotland responds to WHD continuation consultation
Consumer Scotland has told the UK government it supports continuing the Warm Home Discount beyond March 2026 but wants automatic data matching, earlier payments and a centralised helpline in Scotland.
SGN reports 26% of CO call-outs are false alarms from alarm or battery failure
SGN has published data showing 26% of carbon monoxide call-outs it attended were false alarms linked to battery or alarm failure, alongside 2024 incident figures for its networks.