The Energy Ombudsman's dispute page for Enersol Tech Ltd shows a trading period of 2025-05-06 to 2026-04-30, and lists the company's membership status as "Inactive"1. The page describes Enersol Tech as an energy broker rather than a supplier, and carries the unique company number 16302965 and membership number C35ENER1421.
The Ombudsman states on the same page that it cannot take disputes about the company. In its own words:
"This Energy Broker isn't signed up to our scheme, so unfortunately we can't review your dispute."
The page adds that where a broker is currently trading, consumers are advised to contact it directly to confirm its Alternative Dispute Resolution (ADR) provider1. The Ombudsman's standard route to a dispute requires that a complaint has already been raised with the company, and either a deadlock letter has been received or eight weeks have passed without resolution, with evidence of the date the complaint was made1. How that waiting period works is set out in the site's guide to how long before you can take a complaint to the Energy Ombudsman, and the body's remit and powers are covered in The Energy Ombudsman: What It Is and What It Can Decide.
| Item | Detail |
|---|---|
| Company name | Enersol Tech Ltd |
| Trading name | Enersol Tech |
| Type | Energy broker |
| Membership status | Inactive |
| Trading period | 2025-05-06 to 2026-04-30 |
| Unique company number | 16302965 |
| Membership number | C35ENER142 |
The page does not state why the trading period ended, whether the company has ceased trading, or what arrangements exist for any outstanding complaints. None of that has been reported on the page reviewed1.
Why it matters for households
The Ombudsman is the backstop for disputes between households and the companies that sell them energy, but its reach depends on the company being signed up to the scheme. Where a broker is not a member, the Ombudsman cannot review a dispute at all, which leaves a household with fewer formal routes to challenge a bill, a contract term or a mis-sold arrangement1. The general process for complaining to a supplier, and where the Ombudsman fits into it, is set out in Complaining About an Energy Supplier: The Process and the Ombudsman, and the evidence a case needs is covered in what evidence is needed for an Energy Ombudsman complaint.
For a household that bought energy through a broker, the practical position is that the contract itself, and who is named on the bill, determines who can be pursued. The wider question of how the route by which a home buys its energy affects its control over price and supply is discussed in Energy Suppliers and Household Energy Independence. Households that deal with brokers as well as suppliers may also find the installers and retailers hub and the suppliers hub useful starting points.
What happens next
The Ombudsman's page records the trading period as ending on 2026-04-30 and the membership status as inactive1. No further steps, dates or arrangements for customers of Enersol Tech have been reported on that page.
Sources1 cited
- Enersol Tech Complaints: Raise a dispute | Energy Ombudsman, energyombudsman.org