Smart Meters news from 2025
39 stories, newest first
- December 2025
Over 3,076,000 safety issues identified during smart meter installations
Smart Energy GB says installers carrying out free visual safety checks during smart meter visits identified more than 3,076,000 unrelated safety issues in Great Britain between 2017 and December 2025.
Binding annual installation targets conclude
Ofgem has confirmed the end of the four-year framework that required energy suppliers to meet binding annual targets for installing smart and advanced meters, with a new phase now under way.
Suppliers required to be able to offer Time of Use tariffs by 2025
Ofgem has said it is requiring energy suppliers to be able to offer Time of Use tariffs by 2025, a commitment set out in its September 2021 electric vehicle strategy.
Targets Framework for domestic meters concluded at end of 2025
The four-year Targets Framework that set energy suppliers annual domestic smart meter installation targets ended on 31 December 2025, with a 2030 completion obligation proposed to replace it.
- November 2025
Demand Flexibility Service became a year-round tool
The Demand Flexibility Service has moved from a winter-only emergency measure to a year-round tool used in the normal operation of the electricity market, according to the government's 2025 security of supply report.
- October 2025
Ofgem publishes draft impact assessment for Consumer Consent Solution
Ofgem has published a final impact assessment for the Consumer Consent Solution, confirming RECCo as delivery body and setting out costs, benefits and a 2028 review.
Consumer Scotland responds to Ofgem smart meter GSOP consultation
Consumer Scotland has told Ofgem it broadly backs proposed guaranteed standards of performance for smart meters, while pressing for shorter timeframes and clearer appointment rules.
MHHS migration scheduled to begin
Market-wide Half Hourly Settlement is scheduled to begin migration in October, in the final year of a framework requiring minimum smart meter coverage of 74.5% of homes and 68.7% of businesses by the end of 2025.
Ofgem publishes draft Impact Assessment for Consumer Consent Solution
Ofgem has published a draft impact assessment for a digital Consumer Consent Solution, to be delivered by RECCo, with the consultation closing on 13 November 2025.
- September 2025
Levelise launches Hub 2 at Solar & Storage Live
Levelise has launched Hub 2, a smaller and lighter home energy hub for solar and battery households, at Solar & Storage Live on 23 September 2025, with claims of faster installation and flexibility income.
Citizens Advice responds to Ofgem statutory consultation on smart Guaranteed Standards of Performance
Citizens Advice has backed Ofgem's plan to create new Guaranteed Standards of Performance for smart meters, saying the rules should make suppliers deliver the promised benefits of the devices.
Ofgem statutory consultation on Guaranteed Standards of Performance closes
Ofgem's statutory consultation on smart metering Guaranteed Standards of Performance closed on 12 September 2025, part of a wider government framework for the smart meter rollout after 2025.
Marketwide Half Hourly Settlement rollout due to begin
Marketwide Half Hourly Settlement is due to begin rolling out from September 2025, a change intended to give suppliers a greater incentive to offer tariffs that reflect real-time costs.
- August 2025
Consultation on smart metering policy framework post 2025 opens
The government has opened a consultation on new licence conditions that would require energy suppliers to complete the domestic smart meter rollout by the end of 2030 and fix faulty meters within 90 days.
Government guide to smart meter rights and expectations published
The government has published guidance setting out the minimum service standards domestic energy suppliers are expected to meet across the ten stages of the smart meter journey, from booking an installation to switching supplier.
Statutory consultation on smart meter GSOPs published
Ofgem published a statutory consultation on 8 August 2025 setting out draft rules for smart meter guaranteed standards, with automatic compensation for consumers when suppliers miss them.
Amendments by the Electricity and Gas (Energy Company Obligation) (Amendment) Order 2025 took effect
Amendments to the Energy Company Obligation Order 2023 took effect on 1 August 2025, changing supplier targets and adding smart meter advice duties to home insulation and heating control work.
Government data shows more than two thirds of meters in homes and small businesses are smart
Government data published in August 2025 showed nearly 40 million smart meters in homes and small businesses, more than two thirds of all energy meters in Great Britain.
- June 2025
Deadline for Economy 7 smart meter upgrade contact
Energy suppliers were expected to have contacted Economy 7 customers about upgrading to a smart meter before 30 June 2025, under the deadline for moving homes off older metering.
Resolution Foundation publishes Flex Appeal research on flexible energy pricing
Resolution Foundation research funded by the European Climate Foundation finds flexible energy pricing could cut household electricity bills by £200 a year by 2040, but warns of risks for lower-income families.
Ofgem consulted on RTS-specific supplier licence conditions with a no worse off tariff provision
Ofgem has consulted on new licence conditions for energy suppliers covering radio teleswitch meter replacements, including a provision that consumers be left no worse off on tariff.
equiwatt launches beta energy tariff integration in its app
equiwatt has added a beta tariff integration to its app, letting users view import rates and contract details, and letting AlphaESS battery owners with an export MPAN earn rewards for exporting.
Full roll-out of 4G Communication Hubs scheduled for summer 2025
The body running Britain's smart meter network says 4G Communication Hubs are in a testing phase in homes, with mass deployment scheduled from summer 2025 ahead of the 2033 switch-off of older networks.
Radio Teleswitch service planned to end 30 June 2025
The industry-run Radio Teleswitch Service that switches older electricity meters between peak and off-peak rates is being phased out from June 2025, with suppliers required to fit replacement meters.
- May 2025
Citizens Advice publishes response supporting Ofgem's smart metering Guaranteed Standards
Citizens Advice has backed Ofgem's proposed Guaranteed Standards of Practice for smart metering, saying the new protections must be robust enough to tackle the problems consumers actually face.
Ofgem announces £18.6 million compensation and debt write-off for unauthorised prepayment meter installations
Ofgem has set out compensation guidelines requiring energy suppliers to pay £5.6 million and write off £13 million of debt for at least 40,000 customers given prepayment meters without permission.
Consumer Scotland publishes response to Ofgem smart meter guaranteed standards consultation
Consumer Scotland has published its response to Ofgem's consultation on new guaranteed standards of performance for smart meters, backing the proposals while calling for shorter fault time limits.
NEA publishes response to Ofgem smart meter guaranteed standards consultation
National Energy Action has published its response to Ofgem's consultation on guaranteed standards of performance for smart meters, backing proposed post-install aftercare and remedy measures.
- April 2025
BBC Radio 4 You and Yours covers RTS meter concerns
BBC Radio 4's You and Yours has aired concerns that hundreds of thousands of households still on Radio Teleswitch meters may lose heating and hot water when the service ends.
Government response to smart and secure electricity system consultation published
The government has published its response to the 2024 consultation on smart and secure electricity systems, confirming standards for energy smart appliances, a load control licence and tariff data rules.
Government published its Energy Smart Appliance consultation response
The government has accepted all 14 recommendations of the National Infrastructure Commission's study on electricity distribution networks, published in April 2025, covering flexibility, reliability, planning and price controls.
Smart time of use tariff adoption increased by over 75% in the last year
Ofgem reports that smart time of use tariff adoption rose by more than 75% in the last year, driven by rising electric vehicle ownership and demand for cheaper, more flexible energy options.
- March 2025
Ofgem opens consultation on smart meter guaranteed standards
Ofgem has opened a consultation on updating the 2015 Guaranteed Standards of Performance so they clearly cover smart meters and on adding four new standards for smart metering problems.
Scottish Government minister writes to Ofgem on RTS switch-off
Scotland's acting climate minister has written to Ofgem asking for urgent action to speed up replacement of Radio Teleswitch Service meters, with 146,302 Scottish consumers still needing new meters before June.
Consumer Scotland publishes response to Ofgem RTS metering obligations consultation
Consumer Scotland has told Ofgem that plans to end the Radio Teleswitch Service in June 2025 need a narrow supplier exception and a compensation route for affected households.
Octopus pauses new sign-ups to Flux and Intelligent Octopus Flux tariffs
Octopus Energy has temporarily stopped new sign-ups and switches to its Flux and Intelligent Octopus Flux tariffs, citing volatile energy prices, with forum users reporting Snug has also been withdrawn.
March Consultation on smart meter GSOPs published
Ofgem has confirmed new Guaranteed Standards of Performance for smart meters, with automatic compensation for consumers from 23 February 2026 where suppliers miss installation and fault-handling deadlines.
MHHS rollout to begin over 18 months from spring 2025
Ofgem has confirmed that Market-wide Half-Hourly Settlement will be rolled out over 18 months from spring 2025, exposing suppliers to the half-hourly cost of household electricity use.
- February 2025
Ofgem opens stakeholder consultation on RTS licence modification
Ofgem has opened a stakeholder consultation on changing electricity supply licence conditions covering metering obligations, as the Radio Teleswitch Service is due to end in June 2025.