Elec Tech Utilities Ltd is no longer a member of the Energy Ombudsman scheme, according to the Ombudsman's own listing for the company. The page records the membership period as running from 21 February 2025 to 5 May 2026, after which the company's membership status is given as "Inactive"1.
The entry describes Elec Tech Utilities Ltd as an energy broker rather than a supplier, and carries the unique company number 12980271 and membership number C35ELEC061. The Ombudsman's page states that it cannot take on disputes about the company:
"This Energy Broker isn't signed up to our scheme, so unfortunately we can't review your dispute."
The same page advises that where a broker is still trading, consumers should contact it directly to confirm its Alternative Dispute Resolution (ADR) provider1. It does not state whether Elec Tech Utilities Ltd is still trading, and no reason for the end of the membership period is given. The Ombudsman's listing does not say how many households, if any, hold accounts arranged through the company, and no figure for customer numbers has been reported1.
| Item | Detail |
|---|---|
| Company name | Elec Tech Utilities Ltd |
| Type | Energy broker |
| Membership status | Inactive |
| Membership period | 21 February 2025 to 5 May 2026 |
| Unique company number | 12980271 |
| Membership number | C35ELEC06 |
Why it matters for households
The Energy Ombudsman is the body that can order a supplier or broker in its scheme to resolve a dispute, and membership is what gives it that power. Where a company is not signed up, the Ombudsman has no remit to review a complaint about it, which is the position the listing sets out for Elec Tech Utilities Ltd1.
For a household, that changes the route a dispute can take. The Ombudsman's page points to the company's own ADR provider as the alternative, which means the body handling a complaint may not be the Ombudsman at all1. The practical effect is that the escalation path depends on which scheme, if any, the broker uses, and that is not set out on the Ombudsman's page.
Brokers sit between households and the suppliers that bill them, so a break in a broker's scheme membership can affect how a dispute about a contract arranged through that broker is handled, even though the supply itself continues to come from a licensed supplier. The Ombudsman's listing does not address what happens to existing complaints or to any live contracts, and those points have not been reported1.
Households wanting to check whether a company can be taken to the Ombudsman can look at the membership status shown on its listing, and the process for raising a dispute is set out in the guidance on complaining about an energy supplier. Evidence requirements for a case are covered separately in the guidance on what evidence is needed for an Ombudsman complaint.
What happens next
The Ombudsman's page gives no further dated steps. It records the membership as ended on 5 May 2026 and the status as inactive, and directs anyone whose broker is still trading to ask that broker to confirm its ADR provider1. No statement from Elec Tech Utilities Ltd, and no date for any change to the listing, has been reported.
Sources1 cited
- Elec Tech Utilities Ltd Complaints: Raise a dispute | Energy Ombudsman, energyombudsman.org