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Baxi launches Care Kits and Care Kits Plus for preventative boiler maintenance

Baxi has launched two ranges of preventative maintenance kits containing high-wear boiler components, which it recommends fitting during annual servicing and at three to five year intervals.

A newspaper on a kitchen table beside a model of boilers and heating

Baxi has launched two ranges of preventative maintenance kits for its boilers, Care Kits and Care Kits Plus, which the manufacturer says are designed to make servicing simpler for installers1. The launch was reported by the Chartered Institute of Plumbing and Heating Engineering (CIPHE), of which Baxi is an Industrial Associate, on 22 May 20261.

Care Kits are intended for use during an annual boiler service as part of routine preventative maintenance, and include a combustion chamber door gasket, a flue adapter test point and O-ring, among other parts1. Care Kits Plus are designed for what Baxi calls key lifecycle points, and the manufacturer recommends fitting them every three to five years, depending on system condition and usage1. The Plus kits contain everything in the standard Care Kit plus an ignition electrode with gasket and screws, an expansion vessel valve core, and a plate-to-plate heat exchanger gasket and screws1.

KitRecommended timingAdditional contents over Care Kit
Care KitDuring annual boiler serviceNot applicable
Care Kits PlusEvery three to five years, dependent on system condition and usageIgnition electrode with gasket and screws; expansion vessel valve core; plate-to-plate heat exchanger gasket and screws

Baxi says the kits are optional and are not a warranty requirement, but offer a structured, planned approach to maintenance focused on high-wear components1. The company states its data strongly suggests the components in the kits are used in around a third of service and repair situations, and that packaging them together allows merchants to sell them at a more competitive price point1.

Andrew Speake, portfolio manager at Baxi, said installer input shaped the kits:

"Installer input was an integral part of the development of the Care Kits. The feedback from those engineers taking part in the research was that our Care Kits are reassuring to the homeowner and add value, and that the pre-selected parts, along with the recommended timings for use, removes the guesswork commonly involved in preventative maintenance."
CIPHE, source1

Baxi has not published prices for either kit in the information reported1.

Why it matters for households

A boiler service is the main point at which a householder's heating system is inspected, and what an engineer replaces during that visit affects how likely the boiler is to break down between services. Baxi's position is that addressing high-wear parts at set intervals supports reliable performance over the boiler's lifetime and reduces unexpected breakdowns and callouts1. For a home, that translates into fewer unplanned losses of heating and hot water, and less disruption when they happen.

The kits are not a condition of the boiler's warranty, so a householder's cover is unaffected by whether they are fitted1. Baxi also presents the kits as a way for installers to show visibly what was replaced during a service, which bears on how the value of an annual service is judged1. Nothing in the reported information states what the kits cost, so any effect on the price of a service has not been reported1.

What happens next

Baxi says the kits are available through merchants, and directs readers to its own product page for further detail1. No dates for wider availability, pricing or take-up have been reported1.

Sources1 cited
  1. Baxi Launches Care Kits for Easier Preventative Maintenance, ciphe.org.uk