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Wish Energy Solution Ltd ceased trading

The Energy Ombudsman lists the energy broker Wish Energy Solution Ltd as inactive, with its membership of the ombudsman scheme ending on 2 June 2025.

A newspaper on a kitchen table beside a model of energy suppliers

Wish Energy Solution Ltd, an energy broker, ceased trading on 2 June 2025, according to the Energy Ombudsman's record for the company. The ombudsman lists the company's membership status as "Inactive" and gives its start and leaving dates as 2023-12-08 to 2025-06-021.

The company traded under the name Wish Energy Solution Ltd and held membership number C35WISH01, with company number SC 7805051. The ombudsman's page states that the broker is not signed up to its scheme, so it cannot review disputes brought against it1.

"This Energy Broker isn't signed up to our scheme, so unfortunately we can't review your dispute."
Energy Ombudsman1

The ombudsman's page also carries a general line for consumers whose broker is still trading, advising them to contact the broker directly to confirm its Alternative Dispute Resolution (ADR) provider1. For Wish Energy Solution Ltd, that route is no longer open on the ombudsman's own account, because the company is recorded as inactive.

No reason for the cessation of trading, no administrator or insolvency practitioner, and no statement from the company itself appear in the record. Those details have not been reported1.

Why it matters for households

An energy broker sits between a household and a supplier, often handling a switch, a contract or a renewal. When a broker stops trading, the practical question for a household is who now holds the paperwork and who is accountable if something was mis-sold or left unfinished. The ombudsman's record shows that it cannot take on disputes about this broker, which removes one route that would normally be available where a supplier or broker is in the scheme1.

For a home's energy independence, the exposure is usually contractual rather than physical: the gas and electricity supply itself continues to come from the supplier named on the bill, and the supply relationship is unaffected by a broker's status. What can be affected is the terms a household agreed through the broker, and the ability to challenge them. Households that dealt with a broker rather than a supplier directly may find the trail runs through a company that is no longer trading.

The ombudsman's own guidance for consumers points to confirming a broker's ADR provider where the broker is still trading1. Where it is not, the record does not set out an alternative. Our page on what to do if your installer has stopped trading covers the equivalent situation for installation firms, and the suppliers hub sets out how supply relationships and complaints routes work more generally.

What happens next

The ombudsman's record gives 2 June 2025 as the leaving date and lists the company as inactive1. No further steps, deadlines or appointments connected to the company have been reported1.

Sources1 cited
  1. Wish Energy Solution Ltd Complaints: Raise a… | Energy Ombudsman, energyombudsman.org