UK Power Networks announced on 11 December 2025 that it has launched a new website, Home Energy Saver, which gives households personalised tips on using less energy and paying less on their bills1. The network operator said the tool was created as part of an innovation project with Three Hands, Sia and Explain Research1.
The website guides users through a short series of questions to generate a bespoke energy-saving plan, covering which parts of a home use the most energy, which habits have the biggest effect on bills, and changes such as adjusting heating settings or upgrading lighting1. It also carries information on financial support for making improvements1. Two calculators are available: one to check what financial help or grants a household might be entitled to, and another to show how small changes in appliance use could affect bills1.
UK Power Networks said the site was developed with customers and with experts across the industry so that it meets the needs of all households, from first-time renters to long-term homeowners, and that feedback from early users will shape future updates1. No figures for expected savings, user numbers or running costs were given in the announcement1.
Jo Lomax, consumer vulnerability manager at UK Power Networks, said:
"We know that many families are feeling the pressure of rising costs, and accessing the right support can be overwhelming."
She added that the tool gives people a simple, accessible way to understand their energy use and take practical steps to save money1. Jan Levy, managing director at Three Hands Insight, said the project brought in views and ideas from people with lived experience of fuel poverty and long-term health conditions1.
Why it matters for households
The tool is aimed at the practical side of a home's energy independence: knowing where electricity and gas are actually going, and what support is already available to pay for changes. Its two calculators address the two questions that usually decide whether a household acts, namely what help it can claim and what difference a change in appliance use would make to the bill1. The plan is generated from the household's own answers rather than general guidance, which matters where a property's heating system, insulation or tenure limits what can be done1.
For households in vulnerable circumstances, including those with medical equipment or heating needs, the site is presented as one route to information on financial support, alongside the network operator's wider vulnerability work1. The announcement does not say whether the advice is tailored to medically dependent households specifically, and no eligibility criteria for the grants calculator have been reported1.
What happens next
UK Power Networks said feedback from early users will help shape future updates to the tool1. No dates for those updates have been reported1.
Sources1 cited
- New website from UK Power Networks turns a few clicks into big savings | UK Power Networks, ukpowernetworks.co.uk