Wallbox has set the standard warranty period for its Pulsar Max home charge point at five years for products purchased from 1 October 2025, according to the product page for the charger1. The same page states that units bought between 1 January 2022 and 1 October 2025 carry a three-year warranty, and that units bought before 1 January 2022 carry two years1.
The change applies to the Pulsar Max, a wall-mounted AC charger sold in tethered and socket versions1. Wallbox describes it as the successor to the Pulsar Plus, with over 400k units of that earlier model sold worldwide1. The charger is rated at up to 22kW, which the maker describes as up to ten times faster than a standard outlet, and is listed with Bluetooth and Wi-Fi connectivity, a scratch-resistant matte finish and an LED status indicator1.
"Pulsar Max delivers lifelong satisfaction wherever it's installed. For products purchased between the 1st of January 2022 and the 1st of October 2025, this warranty is 3 years. For products purchased before the 1st of January 2022, this warranty is 2 years."
The warranty position by purchase date, as stated on the product page, is:
| Purchase date | Standard warranty |
|---|---|
| From 1 October 2025 | 5 years |
| 1 January 2022 to 1 October 2025 | 3 years |
| Before 1 January 2022 | 2 years |
The page does not state whether the five-year term applies to parts, labour or both, and it does not set out what the warranty covers or excludes. Those terms have not been reported on the pages reviewed. The pages also do not say whether the change affects units already installed, or whether any extended cover is available at extra cost.
The Pulsar Max supports solar charging, which the maker says requires a Wallbox power meter to enable, and which is not compatible with multiple-charger installations or OCPP1. Three-phase solar charging optimisation is standard on the socket version, and Wallbox directs buyers to contact it about availability on the tethered version1. The charger also offers dynamic load management, which varies charging speed according to the home's overall power draw1.
Why it matters for households
A charge point is a fixed piece of equipment on a home's electrical installation, and the length of its warranty is one of the few measurable signals of how long the maker expects it to keep working. Moving from three years to five years extends the window in which a fault would be the manufacturer's responsibility rather than the householder's, which matters for a device that is typically wired into a dedicated circuit and cannot easily be swapped by the owner.
For a home that charges an electric car on its own driveway, the charger is also the point where grid electricity, rooftop solar and the vehicle meet. Longer cover on that unit reduces the risk that a failure interrupts charging, and it lengthens the period over which the cost of the device is spread. The warranty term says nothing about the cost of electricity, the performance of the unit or the terms of any service contract, and it does not by itself indicate reliability.
Households comparing charge points can read the stated warranty alongside other aftercare terms in our guide to EV charge point warranties and aftercare, and the wider context of home charging sits in the EV charging section.
What happens next
The five-year term applies to Pulsar Max units purchased from 1 October 20251. No end date for the arrangement, and no change to the terms for units bought before that date, has been reported.