The Office for Product Safety and Standards (OPSS) has served Haier with an immediate "Requirement to Warn" Notice, placing the electrical manufacturer under a statutory obligation to contact owners whose heat pump tumble dryers were part of its recent Corrective Action Programme1. More than 17,000 owners whose appliances were modified by Haier must stop using them immediately because a fire risk still exists1.
OPSS first published Safety Reports in May 2025 which alerted consumers to the risk of fire in certain heat pump tumble dryer models, and it was recommended that affected consumers seek a modification from the company1. The brands involved include Candy, Baumatic, Caple, Haier, Hoover, Lamona, Iberna and Montpellier1. OPSS has now told Haier its modification programme is not satisfactory, so the company must inform those affected to tell them to switch off their appliance immediately1.
"OPSS has served Haier with an immediate 'Requirement to Warn' Notice, placing them under a statutory obligation to contact those owners"
The affected brands, each with its own product safety report, are set out below.
| Brand | Product safety report |
|---|---|
| Baumatic | 2505-0144 |
| Candy | 2505-0143 |
| Caple | 2505-0139 |
| Haier | 2505-0135 |
| Hoover | 2505-0138 |
| Iberna | 2505-0166 |
| Lamona | 2505-0141 |
| Montpellier | 2505-0137 |
Why it matters for households
A tumble dryer is a high-power appliance that runs unattended, often overnight or while a household is out, so a fire risk that survives a modification is a direct safety matter rather than a question of running costs. For a home that has already had the modification carried out, the appliance is now the subject of a stop warning rather than a cleared repair, which means the earlier fix cannot be treated as having resolved the fault1.
Heat pump dryers are usually bought for their lower running costs compared with condenser or vented models, and they sit alongside other electrically heated appliances in a home's efforts to keep energy use down. A dryer that cannot be used removes that option until the position is resolved, and households relying on one for routine laundry have no equivalent low-power substitute in the same appliance class. The notice also shows how product safety enforcement works in practice: a manufacturer's own corrective programme can be judged inadequate, and a statutory notice can follow1. The wider framework of product standards and markings that sits behind such appliances is covered in the site's product standards and markings guide, within the regulation and policy hub.
What happens next
Haier is under a statutory obligation to contact the owners who took part in its Corrective Action Programme and to tell them to switch off their appliance immediately1. OPSS has published the Requirement to Warn notice, and separate product safety reports for each of the eight brands, so owners can check whether their model is affected and contact the company1. No date has been reported for the completion of that contact exercise, and no further steps beyond the notice have been reported.