Search

OPSS intervenes with 11 gas hob manufacturers over safety risks

The Office for Product Safety and Standards has secured commitments from 11 gas hob manufacturers, nine of them UK firms, to modify affected models after faulty elbow joints were linked to poisoning, burns, fires and explosions.

A newspaper on a kitchen table beside a model of rules and regulation

The Office for Product Safety and Standards (OPSS) has requested that 11 gas hob companies update products because of the risk of poisoning, burns, fires and explosions, and the manufacturers have committed to a corrective action programme1. The nine UK gas hob manufacturers have begun a modification programme for certain products, with in-home visits to address affected hobs1. The intervention was reported on 12 September 20231.

The OPSS identified faulty elbow joints as the cause. These are a piece of pipework used to connect certain models of gas hob to the gas supply1. The review was triggered by a number of incidents, including an explosion at Eckington Riverside Caravan Park in Pershore earlier in 2023 in which a person suffered serious burns1.

The brands named are Belling, Caple, Cata/Culina, Comfee, Cooke and Lewis, Cookology, Electriq, Kitchenplus, Russell Hobbs, Statesman and Swan1. The table below sets out the manufacturer behind each brand and the freephone contact number given for it1.

BrandManufacturerFreephone
BellingGlen Dimplex Home Appliances Ltd0800 041 8831
Cooke and LewisKingfisher International Products Limited (through B&Q)0800 041 8821
Cata/CulinaApelson Appliances UK Ltd/Global Asian Appliances HK Ltd0800 041 8839
CapleMaurice Lay Distributors Ltd0800 041 8842
ComfeeMidea Home Appliances UK Ltd0800 046 5361
CookologyThe Wright Buy Ltd0800 208 1027
ElectriqBuy it Direct Ltd0800 041 8843
KitchenplusMunro Importers Ltd/Stax Trade Centres Ltd0800 046 5373
Russell HobbsProduct Care Trading Ltd0800 046 5396
StatesmanLancaster Holdings Ltd0800 041 8841
SwanShop Direct Home Shopping0800 208 1029

Graham Russell, chief executive of the OPSS, said:

"The manufacturers have agreed to undertake this corrective action programme following the OPSS investigation; now we will monitor their actions to ensure they make swift progress in making these gas hobs safe for householders and holidaymakers across the UK."
Which?, source1

The OPSS also flagged that caravan, leisure home or motorhome owners using liquefied petroleum gas (LPG) should check their appliances as a matter of urgency, because the risk is much higher for those in mobile premises1. It said that if they discover they own an affected gas hob, they should disconnect it from the LPG cylinder immediately1. For domestic premises, it said owners who smell gas or are concerned their product poses a risk should contact the National Gas Emergency Helpline for their area, on 0800 111 999 in England, Wales and Scotland and 0800 002 001 in Northern Ireland, or a Gas Safe registered installer1.

This is not the first such action. In November 2022 the OPSS intervened to make sure more than 66,000 Belling, New World and Stoves gas cookers were updated due to a carbon monoxide risk1. Those cookers, produced by Glen Dimplex Home Appliances, produced dangerous levels of carbon monoxide when used with the grill door closed1.

Why it matters for households

A gas hob sits on the mains supply inside the home, so a defect in the pipework connecting it is a safety matter rather than a question of running cost or supply. The risks the OPSS names are poisoning, burns, fires and explosions1. For a household, the practical effect of the programme is that an affected appliance may be inspected and modified at home rather than replaced, and the work is arranged through the manufacturer rather than the retailer1.

For homes off the mains, the position is different. LPG users in caravans, leisure homes and motorhomes face what the OPSS describes as a much higher risk1. Gas hobs and cookers are covered by product safety and marking rules, which sit alongside the wider regulation and policy framework and the product standards and markings regime covering UKCA, CE and Kitemark marks. Which? reports that the OPSS strongly encourages all members of the public who may be affected, even if uncertain, to review the model links provided and contact the manufacturer1. The number of affected models, the number of homes involved and the cost of the modification work have not been reported1.

What happens next

The OPSS said it will monitor the manufacturers' actions to ensure they make swift progress1. The companies will conduct in-home visits to address affected hobs1. No completion date for the programme has been reported1.

Sources1 cited
  1. Government intervenes with gas hob manufacturers due to safety risks - Which?, which.co.uk